Twin Room, Non Smoking
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Reviews of B&B HOTEL Châlons-en-Champagne

2 out of 5
B&B HOTEL Châlons-en-Champagne
5 rue Michel Menard, Parc d'activités Sud des Escarnotiè, Chalons-en-Champagne

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 368 reviews" "
Rating 8 - Good. 173 out of 368 reviews" "
Rating 6 - Okay. 40 out of 368 reviews" "
Rating 4 - Poor. 13 out of 368 reviews" "
Rating 2 - Terrible. 4 out of 368 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

claudia

Liked: Cleanliness
Travel, sleep and go
Hotel convenient for traveler. Staff very friendly. Room small but ok for one night and go. Dog friendly. Breakfast good and included into the price.
Stayed 1 night in Jan 2024
Response from Anne-Sophie/ General Manager on 15 Feb 2024
Dear Madam,Thank you for taking your time to explained your feeling about your stay.We hope to welcome you again.Sincerely,

10/10 Excellent

Edward

Stayed 1 night in Dec 2023
Response from Anne-Sophie/ Directrice on 21 Jan 2024
Cher Monsieur, Nous vous remercions pour votre notation.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour.Cordialement,

10/10 Excellent

Hooda

Stayed 1 night in Oct 2023
Response from Anne-Sophie/ Directrice on 19 Oct 2023
Cher Client, Nous vous remercions pour votre notation.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour. Cordialement,

10/10 Excellent

Steve

Stayed 1 night in Sep 2023
Response from Anne-Sophie/ Directrice on 2 Oct 2023
Bonjour Monsieur,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour.Votre avis positif est un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. Dans l'attente de vous accueillir lors d'un prochain séjour, nous vous souhaitons une agréable journée.Bien cordialement,

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy Hotel for travelling.
It was an overnight stay travelling from London to Saint Raphael. For all the foreign guests it would be a great improvement to have one news channel in English such as "France 24 in English".
Stayed 1 night in Sep 2023
Response from Anne-Sophie/ Directrice on 22 Sept 2023
Dear Sir,It was a real pleasure to welcome you .Thank you for taking the time to share your feelings and opinions regarding your stay in our hotel.All your comments and suggestions are very welcome to help us adapt our services to your needs.Awaiting the pleasure of welcoming you again.Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stopover
Perfect location for overnight stop from Italy. Plenty of parking, room was very clean and comfortable and staff member extremely helpful and courteous.
Stayed 1 night in Feb 2023
Response from Anne-Sophie/ General Manager on 2 Mar 2023
Dear Sir, MadamThe whole team is really thanksful that you took some of your time to give us our feedback and your opinion about your stay.We are delighted that you are satisfied of your stay.Your compliments about our hotel strengthen us in our daily commitment to offer the best to our customers.Looking forward to welcoming you again!Sincerely,

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities
A smple overnight stop with no frills. It does what it says on the tin. Bed & breakfast. Quite acceptable. Easy to park and avoids the city traffic.
Stayed 1 night in Sep 2022
Response from Thibault GM on 23 Sept 2022
Dear SirThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Chalons en Champagne
It was good, reception was helpful. Car park was good, which concerns is as we travel with bikes on the car. Not too far to eat. Concerned about the gypsies opposite but the hotel cannot control that.
Stayed 1 night in Aug 2022
Response from Anne-Sophie/ Directrice on 22 Aug 2022
Dear Madam,We are really happy that you enjoyed your stay.The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you againSincerely,

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good value for money and breakfast was pretty good. Located on the edge of a sprawling retail park . Not good for walking but ok for a stopover. Only one pillow each.
Stayed 1 night in Feb 2022
Response from Anne-Sophie/ Directrice on 14 Feb 2022
Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Functional stop over. Don’t stay more than 1 night
It’s a pretty basic hotel. Small rooms but adequate for a one night stop over on the way to somewhere else. Check out is mid-day yet the cleaning crew will start to knock on your door every hour from 9am to encourage you to leave sooner.
Stayed 1 night in Nov 2021
Response from Anne-Sophie/ Directrice on 29 Nov 2021
Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

John, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget hotel near Chalons-en-Champagne. Good quality rooms (with aircon) and decent wifi throughout. Amazingly friendly and helpful staff, plenty of parking, and a reasonable breakfast. Location isn't the best if you're planning to visit Charlon-en-Champagne itself, as you need to drive to get to the centre of town. There are a few ok restaurants within the area, but the hotel is in an commerial area with large stores and hypermarkets. But ideal if you need somewhere to stay while en route further into France.
Stayed 1 night in Aug 2020
Response from Anne-Sophie/ Directrice on 11 Aug 2020
Dear Sir, Thank you for sharing your experience with us . The whole team is very happy that you have spent a very pleasant stay. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Sincerely,

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Anne-Sophie/ Directrice on 11 Aug 2020
Cher Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien cordialement,

8/10 Good

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Anne-Sophie/ Directrice on 3 Aug 2020
Bonjour Madame, Merci d'avoir partagé votre expérience. Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B de Châlons en Champagne Ce fut un réel plaisir de vous recevoir. Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour. Bien cordialement,

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard motel. Recommended.
Good standard 2* motel. Clean, tidy room, good bathroom. Quiet. Will use that again.
Stayed 1 night in Jun 2020
Response from Anne-Sophie/ Directrice on 3 July 2020
Dear Sir, Thank you for sharing your experience with us . The whole team is very happy that you have spent a very pleasant stay. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find , arrived late due to ferry departure being delayed. met by staff . good security. i would recommend.
Stayed 1 night in Jan 2020
Response from Anne-Sophie/ General Manager on 15 Jan 2020
Dear Sir, Madam, We are really happy that you enjoyed your stay at B&B Chalons en Champagne. The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again. Sincerely,

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really "pet friendly"
It was very convenient for me to have been allowed to take my dog with me.
Stayed 1 night in Sep 2019
Response from Anne-Sophie/ General Manager on 30 Sept 2019
Dear Madam, We are really happy that you enjoyed your stay . The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again. Sincerely,

4/10 Poor

Verified traveller

Travelled with partner
Very basic and not in the best area and next to a caravan site
Stayed 1 night in Sep 2019
Response from Anne-Sophie/ General Manager on 27 Sept 2019
Dear Sir, Madam, Thank you for taking the time to express your opinion on our hotel We sincerely regret that your experience at the hotel was not up to your expectations despite all the care implemented by our staff in order to guarantee the best for our customers' stays. Be aware that it is not a pleasure to have caravans in front of the hotel. We fight every day to see them go. I find it incorrect to impute something that is outside the hotel and to which we are not responsible. Best regards

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, clean budget hotel
Booked on-line and arrived within 10 minutes, staff knew and were amazingly helpful, place clean and a great breakfast for what is a budget hotel. Could not fault it. Although I do prefer a slightly softer bed!
Stayed 1 night in Sep 2019
Response from Anne-Sophie/ General Manager on 27 Sept 2019
Dear Madam, The whole team is really thanksful that you took some of your time to give us our feedback and your opinion about your stay. We are delighted that you are satisfied of your stay. Your compliments about our hotel strengthen us in our daily commitment to offer the best to our customers. Looking forward to welcoming you again! Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Functional and served our needs for a 1 night stay. Couple of acceptable eaterires nearby which don't require driving to.
Stayed 1 night in Sep 2019
Response from Anne-Sophie/ General Manager on 23 Sept 2019
Dear Sir, Madam, Thank you for sharing your experience with us . The whole team is very happy that you have spent a very pleasant stay. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Sincerely,

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay
the hotel was very nice rooms are very clean and comfortable it was easy to fined and a few eateries close by would recommend for the price
Stayed 1 night in Sep 2019
Response from Anne-Sophie/ General Manager on 23 Sept 2019
Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Anne-Sophie/ Directrice on 13 Aug 2019
Bonjour Madame, Monsieur, Merci d'avoir partagé votre expérience. Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B de Châlons en Champagne Ce fut un réel plaisir de vous recevoir. Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour. Bien cordialement,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2019
Response from Anne-Sophie/ Directrice on 13 Aug 2019
Chers Madame, Monsieur, Nous vous remercions d'avoir pris le temps de donner votre avis concernant votre séjour dans notre établissement. Toutefois, j'aurais souhaité que votre avis soit constructif car vous nous donner une note plus que moyenne sans explications et de notre côté, nous ne pouvons vous apporter de réponses ni de solutions. Bien Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple room.
It was a nice simple hotel with good breakfast and friendly service. It is not in the city centre which was fine by us. The room was just a bit small.
Stayed 1 night in Aug 2019
Response from Anne-Sophie/ General Manager on 11 Aug 2019
Dear Sir, Madam, Thank you for sharing your experience with us . The whole team is very happy that you have spent a very pleasant stay. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopping place for journeys.
The location is easy to fine and the area is more retail park with nothing to do except a small potato restaurant opposite. The staff were all friendly and helpful. No faults there. We stayed for two nights, but this is a hotel where most people are in transit somewhere staying just for the night. The room is fine for them, but a little small. Not a complaint but for two adults and dogs its a squeeze. Breakfast was good and the car park secure. No complaints.
Stayed 2 nights in Aug 2019
Response from Anne-Sophie/ General Manager on 11 Aug 2019
Dear Sir, We are really happy that you enjoyed your stay at B&B Chalons en Champagne. The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again. Sincerely,

6/10 Okay

Adrian

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from Anne-Sophie/ Directrice on 24 July 2019
Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Bien cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard B&B
This is a simple, straightforward hotel. Same standards as B&B elsewhere.
Stayed 1 night in Jun 2019
Response from Anne-Sophie/ Directrice on 8 July 2019
Dear Sir, Madam, Thank you for sharing your experience with us . The whole team is very happy that you have spent a very pleasant stay. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Anne-Sophie/ Directrice on 22 June 2019
Bonjour Madame, Monsieur, Nous vous remercions pour votre commentaire. Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services. Au plaisir de vous accueillir de nouveau pour un autre séjour. Bien cordialement,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK for an overnight stay - nothing special though.
Stayed 1 night in Jun 2019
Response from Anne-Sophie/ The direction on 7 June 2019
Dear Sir, Madam, We are really happy that you enjoyed your stay at B&B Chalons en Champagne. The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again Sincerely,

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from AS on 8 May 2019
Cher Client, Merci d'avoir partagé votre expérience. Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B Hôtel CHALONS EN CHAMPAGNE. Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour. Bien cordialement,

8/10 Good

Barie, Parker, PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern motel, small room but very nice. Shopping, fast food and sit down restaurants nearby.
Stayed 1 night in Apr 2019
Response from Anne-Sophie/ The direction on 15 Apr 2019
Dear Sir, Madam, We are really happy that you enjoyed your stay at our hotel. The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Good stop over. Very clean. Easy location to find and restaurants bars close by
Stayed 1 night in Sep 2018
Response from Anne-Sophie The direction on 26 Sept 2018
Dear Sir, Madam, We are really happy that you enjoyed your stay at B&B Chalons en Champagne. The satisfaction of our guests is very important for us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again

8/10 Good

Mark, London UK

Liked: Cleanliness, staff & service, room comfort
Convenient overnight hotel near the city
We stayed for one night on the way back from the south. The hotel is a few kilometres from the centre of the city and is unpretentious, inexpensive and clean. Our room and its facilities were a little cramped, but comfortable enough for a short stay. Parking and free wi-fi. Good value all round.
Stayed 1 night in Sep 2018
Response from Anne-sophie Directrice on 20 Sept 2018
Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Thibault on 11 July 2018
Cher Client, Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement. Nous vous remercions pour votre notation. Au plaisir de vous accueillir lors d'un prochain séjour Cordialement,

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Anne-Sophie Directrice on 6 June 2018
Cher Monsieur, Nous vous remercions d'avoir pris le temps d'exprimer votre avis. Nous sommes très heureux que votre séjour se soit bien passé. Cordialement, Anne-Sophie Directrice

8/10 Good

Brian

Liked: Cleanliness, staff & service
Good value
Just stayed for one night as driving to Switzerland. Typical overnight place. Clean and comfortable, could not ask for more at the price. Interesting that quite a few English couples stayed the night in transit, so quite a popular place
Stayed 1 night in Dec 2017
Response from Anne-Sophie on 9 Jan 2018
Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo B&B
Good warm welcome from receptionist. Advised on local amenities which proved invaluable. Breakfast was excellent. Overall 4.2/5 does not do it justice.
Stayed 1 night in Oct 2017
Response from La direction on 2 Nov 2017
Dear Sir, Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and correct
Response from La direction on 23 May 2017
Dear Sir, Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable budget beds with breakfast extra
Convienent location to North -South motorway travel - 3 hours away from Calais
Response from La direction on 28 Apr 2017
Dear Sir, Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, clean and easy to find.
Easy to find. Ideal for an overnight stopover. Not many places to eat within walking distance.
Response from General Manager on 23 Dec 2016
Dear Madam,Sir, Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could speak English Most helpful Friendly
Response from General Manager on 19 Sept 2016
Dear Madam, Sir, Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Value
Located about 3km out of town. This was handy as we had a vehicle, so parking no problem, and free. Room was comfortable, tho a bit tight for two people's luggage. We were initially given a twin-bed smoking room (nothing else available) tho we didn't ask for smoking. The cigarette smoke smell was intolerable for a non-smoker (I guess we from Australia are used to most public places being non-smoking) but an approach to another staff member got us a double bed non-smoking room which was fine. Unusual shower and basin was part of the bedroom (not a separate room), but had a separate toilet. Breakfast good value. Room good value. No discount apparent from booking with Hotels.com; the sign on the outside of the hotel showing room prices was exactly what we got from Hotels.com
Response from La direction on 19 July 2016
Dear Sir, Madam, Thank you for taking the time to give us your opinion following your stay at the B&B Châlons-en-Champagne. I was delighted to see that our services were to your satisfaction, and took due note of the comments you made regarding our possible areas for improvement. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

10/10 Excellent

Simon, Basingstoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for....
This is a budget hotel and you get what you pay for. The staff were very helpful, the room clean and comfortable with aircon. The bed firm. The window opened fully to let in fresh air. There are smoking and mon smoking rooms so the corridors dos have a smell of tobacco. Breakfast was simple and cheap, good coffee. There was ample free parking.
Response from La direction on 19 July 2016
Dear Sir S., Thank you for taking the time to give us your opinion following your stay in our hotel. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

6/10 Okay

Wayne, London

Liked: Cleanliness, property conditions & facilities
Clean & tidy
1 nights stay with a group of friends travelling home from Germany. Very clean & tidy. Only vending machines in the lobby but various restaurants nearby. Rooms are snug for 2 people, clean & comfy. Nice shower, tiny toilets you have to back in to! Free wifi was intermittent. Breakfast was limited choice as there is no kitchen- toast, cereals, croissants etc.
Response from La direction on 28 June 2016
Dear Sir Wayne, Thank you for taking the time to give us your opinion following your stay at the B&B Châlons-en-Champagne. I was delighted to see that our services were to your satisfaction, and took due note of the comments you made regarding our possible areas for improvement. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely, Anne-Sophie

10/10 Excellent

Sandra, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Just a night stop. Easy to find, eating places within walking distance. Basic but clean, very quiet position.convenient to motorway
Dear Madam, Sir, It was a real pleasure to welcome you . Thank you for taking the time to share your feelings and opinions regarding your stay in our hotel. All your comments are very welcome to help us adapt our services to your needs. Awaiting the pleasure of welcoming you again. Best regards

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from La direction on 15 Apr 2016
Monsieur, L'équipe du B&B Châlons en Champagne vous remercie pour la participation au questionnaire. En effet, la satisfaction de nos clients est la priorité de notre établissement et de notre personnel. Ainsi, voir que votre séjour vous a satisfait dans sa globalité nous permet de constater que nos efforts ne sont pas vains. Il est notre plus grand plaisir en tant qu'hôteliers, de réaliser que notre mission est accomplie à travers la satisfaction de nos clients. En espérant vous accueillir de nouveau dans notre établissement

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful
Nice place close restraunt
Response from La direction on 26 Feb 2016
Dear Sir, Thank you for taking the time to give us your opinion following your stay at the B&B Châlons-en-Champagne. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

8/10 Good

David, Barnet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over on way to the Alps
Only stopped over for night but arrived around 9pm and still had time to eat and have a drink before bed and setting off early the next day.
Response from La direction on 17 Feb 2016
Dear Sir, Thank you for taking the time to give us your opinion following your stay at the B&B Châlons-en-Champagne. I was delighted to see that our services were to your satisfaction. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. King regards

10/10 Excellent

vanessa, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a stop travelling north or south
Good value, quiet, comfortable, functional. A couple of places nearby for an evening meal.
Response from La direction on 28 Jan 2016
Dear Madam, Thank you for taking the time to give us your opinion following your stay at the B&B Châlons-en-Champagne. I was delighted to see that our services were to your satisfaction, and took due note of the comments you made regarding our possible areas for improvement. Our customers' well-being is our main concern, and your feedback will help us pursue our efforts and thus enhance your satisfaction. We look forward to seeing you again very soon. Yours sincerely,

8/10 Good

Denise, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access when travelling
I often stay here, as there is easy access to motorway whilst travelling.

10/10 Excellent

Jeremy, Wellington, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very pleasant, seems newly built,very clean.Discount offered in local bar and restaurant.No shops nearby.Very good value.Only one pillow provided each for a couple.Would stay there again.