Cerro Rocabamba Tours and Activities

Loved the location right on the river!! The room was fantastic 502 on the top floor with huge jet bathtub overlooking the river!!! Alcides was an exceptional hotel manager and arranged surprise special experiences for us to make our stay extra special. Since the hotel is close to the river, it is also close to the train tracks so bring your ear plugs. They have a beautiful outdoor terrace adjacent to the river. Only negatives were that our room phone was broken and the spa Jacuzzi was disabled for remodeling. But all the positives greatly outweighed any cons!! The whole staff made us feel like VIP: Alcides, Mery, Augusto, Edwin, Diana, Maylin and Sara!!! We even made friends on Instagram with some of the staff, and we will stay here again on future visits.

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns. A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team. Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me. Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!

Great location and very close to bus and train station. Staffs are very friendly and helpful. I even got a small souvenir before I left. Highly recommended.