Cenote Secreto Maya Tours and Activities

Temptation Cancun is a great place for adults only. For the past 4 years my husband and I love to stay in this hotel. Every time we go we receive the best hospitality. great staff, amazing playmakers and good food.

It was perfect for our teenagers celebrating graduation. However, ATM broken so bring cash as I felt bad not being able to tip. They try to upsell you ALOT so that’s annoying. Drinks made with not so great liquor. Often ran out of options and have to reserve your spot at the pool really early.

The property itself was lovely, and the infinity pool overlooking the ocean was stunning. The food was also good when you ate in the restaurants (the food you ordered poolside was average, we never ordered room service). The service we received at the restaurants was very poor for a "5-diamond" resort. We had a group of 12 one night and were told at dinner that we needed to be quiet (they told us we were at a spa resort and needed to be quieter). We also had to flag down our server to get everyone drinks (he only took drink orders for 1/3 of us, came back and did another few people, and at that point we had to specifically request that someone come serve us, but he was ignoring 4 of us). Another night we had a table for 4, and 30 minutes after taking our drink and food order we were still waiting for drinks, for a water refill, and then our appetizer arrived. We actually ended up going to the bar inside to get our drinks, during a sit-down dinner, because it was such an issue. It was a shame because the food that evening at Terraza was good, but it was overshadowed by the poor service.