Cennet and Cehennem Tours and Activities

The property was great , food always available even if you miss breakfast but are to early for lunch. Staff were great and polite . The only bad thing is the poop is way too crowded not enough chairs and the actually hallways do not have Air conditioning . It’s an odd set up with the AC but we made it work .

I would just say this is an overrated property. The disappointment started with the check in experience. The staff did not explain anything about the property, they just told us to find the information on the paper placed in the room. They did not offer any welcome drink either. I went up to my room and didn’t find the crib which I requested in advance. I even called and emailed them in advance to confirm the crib is placed in my room. I went back to the reception and they placed the crib after 30 minutes. Their housekeeping service was horrible. I requested extra paper tissue, plastic bag for diapers and they didn’t give anything and told me to purchase it from the market which is placed in the hotel. The hotel is placed in a beautiful beach which was the reason we chose this hotel. Also the staff in the restaurant is great! That’s why the 3 star is. They were super helpful when I needed few things for my baby. You should chose this hotel if you want a hotel with a great beach otherwise look at the alternatives which has much better service.