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"This is the best guesthouse in the city. Located in the best area, beautifully designed and extremely comfortable. "

"Very friendly staff and family-friendly environment "

"Professional and friendly "

"It was a great place, clean and with warm staff..i enjoyed"

"Excellent"

"It's was okay they're aware of things they need to fix "

"Lovely bed and breakfast."

"A little dissatisfied. There are fire places in the rooms as well as all public spaces but because it wasn’t yet the 1st of May (even though we were there over the Easter long weekend), we were not allowed to light them. (It was cold). No music / fires / atmosphere in the public spaces makes it cold & uneventful to go there. No walking trails on the property, so if you want to walk you need to drive to another. Your breakfast is complimentary but you must pay to have a cappacino (only filter coffee included- which as a coffee lover - honestly wasn’t very nice coffee at all). The steam room at the spa wasn’t working when we went for our treatments. The staff however are really lovely and doing their best to make it welcoming. If you’re happy to sit in your room all weekend then it is perfect, but for a more active couple, unfortunately it’s not the right fit. "

"Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service. Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken. We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame! "