Search Cato hotels

"Great place to stay. Very clean and friendly. Lots of amenities around the area within walking distance."

"No complaints. Had a great stay and would stay again."

"Employee, Simone was excellent. Although working front desk, she personally to clean handicapped room. Room not ready at 3pm. Told us at least half hour and then more delay. Told us we could get a refund and go to another hotel. This was another management type personThere was only one luggage trolley to move our stuff and the wheels didn't work properly. We had to hand carrier our luggage from the third floor to elevator to elevator and the exit despite being handicap with mobility impairment. BUG inside the room near bed. Room needs to be fumigated. I squashed the bug left it onon a tissue next to bed and took a photo of it. There were piles of sheets and dirty laundry carts blocking the hallway on the third floor. I DID NOT sleep well because of noise in hallway. People were running up and down hallway banging on doors. Clearly there are deficits to overcome."

"Staff were pleasant and helpful. Service was excellent."

"The booking Expedia put my family of four in a King suite with one bed instead of a room with two double beds. It was a busy weekend and there were no other rooms available. I slept on a chair and my son slept on a mattress on the floor."

"very convenient"

"If hotels want great reviews it isn't rocket science. One thing you can't do is run the hotel like it's not a full-time job. I think that is what is lacking here. Too many simple fixes with a little effort to critique."

"We had a very quick one night stay. It was fine for that. The elevators could use a fresh paint job and the plumbing in the rooms was very loud when you turn on the sink. Clearly an older building. However, what was most disappointing was the inaccurate information about the amenities. I chose this hotel because of the free hotel airport shuttle. When I called before I arrived in Syracuse to confirm shuttle arrangements, I was told that that the shuttle is not offered after 4pm on Sundays through Tuesday. So we had to Uber. Also, the hotel listed that there is a restaurant onsite. We planned to go there for a quick breakfast. But, once we arrived at the hotel, we were told that the restaurant is closed on Mondays and Tuesdays. So the amenities that are listed are not fully available. These limited hours should be listed online. False advertising is not good customer service."

"Place was very close to our event and breakfast was included. "