Cathedral of Our Lady of Guadalupe Tours and Activities

Rooms are dated but very nice. Beds super comfy. Staff was very accommodating when we had to stay an extra night. They just moved us to a new room in the morning. the 3 complaints I have at this hotel is the pool loungers, beach area and adult buffet area. Pool loungers get hogged early in the morning. And a lot of people would go put their stuff out even by midnight. And then are not even used by most. There will be a towel and a hat on a lounge chair or a bed, and no one will come use them all day. And then guest who are using the pool, do not have anywhere to sit. Management needs to step up on this. There isn't enough space for the amount of guests they have. The beach would be a great place to grab a lounge chair and sit and enjoy but there is barely any umbrellas to hide from the sun if you need a bit of rest from it. Put more umbrellas out there and the beach would be used a lot more.The buffet... dear lord. If you want breakfast, you better be waking up early to have it. Because once your a little later, there is a line up about a mile long to be seated. Buffet area is very small. Lunch and dinner was not bad, but breakfast..good luck. we opted to eat out every morning instead of wait an hour in line just to get breakfast. No complaints about the food. It was amazing. something to eat for every picky eater out there. And if your still complaining, stay home and cater to yourself :) Overall, it was a good 4 days spent there. I would stay again if the price was right

Food was excellent and staff very friendly

I had an outstanding experience at Vidanta Bon Hotel. The room was truly palatial in size, beautifully designed, impeccably clean, and incredibly comfortable, offering the perfect blend of luxury and relaxation. Every detail was thoughtfully cared for, making the stay feel both elegant and welcoming. The service throughout the property was exceptional, and the concierge team deserves special mention. They were attentive, professional, warm, and always willing to go the extra mile to assist with anything I needed. Their care and expertise truly elevated the entire experience. Vidanta Bon Hotel exceeded my expectations, and I would highly recommend it to anyone looking for a truly memorable stay. I would not hesitate to return.