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"The staffs were wonderful and extremely helpful!"

"Spent 2 days with family at hotel. Would definitely recommend. Quick ride to boat terminal. Room was clean. Pool was great for the kids. The 2 ladies, Diem Phuong and Duong Hue , were of great help. Some staff can speak English and Mandarin. Hope you enjoy as much as my family did. Only thing to keep in mind that buffet breakfast hours are different from weekdays to weekends. "

"Excellent service, amazing rooms with incredible views, staff is amazing! "

"The hotel lived up to its 5-Star status. All your staff were friendly and helpful. We will definitely come again. Thank you. "

"Many of the hotels in the area are old as this small bustling town of 12k people see 10k-20k tourists in the summer months per day. This hotel had great location, friendly staff, great breakfast, and Cat Ba Ventures make it very convenient for me book tours around the area, as well as transportation to/from Hanoi."

"A very pleasant experience for my daughters and me. No complaints whatsoever. I highly recommend."

"Excellent property to spend a wonderful vacation in a comfortable hotel."

"Rooms were filthy and smelly. There was half an inch of dust on the hanging lamp which was cleaned after mentioning it to the receptionist. Room service worker threw our blanket on the floor. Not a very welcoming atmosphere. "

"Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this resort. Will come back again soon."