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Reviews of Hotel C'era Una Volta

2 out of 5
Hotel C'era Una Volta
Via Balzini 11, Castiglione della Pescaia

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 48 reviews" "
Rating 8 - Good. 7 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhiannon

Stayed 2 nights in Oct 2023

10/10 Excellent

RaeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Elena on 7 Sept 2023
Thank you so much for your review, hope to welcome you again in our Relais :)

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
Beautiful little gem of a town and hotel. Super friendly and helpful staff. Can’t wait to return.
Stayed 1 night in Aug 2023
Response from elena on 7 Sept 2023
Thank you so much for your beautiful review, hope to welcome you again in our Relais :)

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Elena on 30 June 2023
Thank you so much for your beautiful review :)Sincerely

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Very nice hotel in great location close to everything. Generous well appointed room and nice roof terrace. Reception staff exceptionally helpful
Stayed 2 nights in Jun 2023
Response from Elena on 30 June 2023
Thank you for your beautiful review, we hope to welcome you again in our Relais.Sincerely

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location short walk to beach or restaurants. Very friendly. Clean and modern
Stayed 6 nights in May 2023
Response from Elena on 25 May 2023
Thank you so much for your beautiful review :)We are looking forward to welcome you back in our Relais.Best Regards

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and balcony close to all amenities. A great stay.
Stayed 2 nights in Apr 2023
Response from Elena on 8 May 2023
Thank you so much for your beautiful review and we hope to welcome you back again in our Relais :)Best RegardsElena

10/10 Excellent

Erin, San Francisco

Stayed 3 nights in Aug 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
We biked for two days and stayed one night. Was off season and staff was very attentive. good area to store bikes over night. Excellent breakfast. I would stay her again.
Stayed 1 night in Oct 2019
Response from Elena on 28 Oct 2019
Thank you Robert for your beautiful review and I hope to welcome you soon at C'era una Volta :) Sincerely

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, great personal. Very close to center and food and amenities
Stayed 1 night in Apr 2019
Response from Elena on 2 May 2019
Thank you so much for your beautiful review and we look forward to welcoming you back at C'era una volta! Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great rooms. We had a family room which was large, clean and very quiet.
Stayed 1 night in Oct 2018
Response from Elena on 11 Oct 2018
Thank you so much for your beautuful review, We look forward to welcome you again at C'era una Volta :) Best Regards

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible sweet surprise
This was by far the best hotel I have stayed at since I have been in Europe for five weeks. The terrace is amazing, the customer service the rooms are beautiful the breakfast was delicious, incredible!! This was by far the best hotel I have stayed out since I have been in Europe for five weeks. The terrace is amazing, the customer service the rooms are beautiful the breakfast was delicious, incredible
Response from Elena on 11 Apr 2018
Thank you so much for your amazing review ! Come back soon to visit us ;) Grazie mille A presto

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Castiglione della Pescaia, Italy
This was our first time in Castiglione della Pescaia. Hotel C'era una volta was fabulous, the room and bathroom were spacious, the room had a very pleasant smelling scent, the room had a balcony with a table and chairs. Elena, the manager was extremely helpful with the parking and providing information about the city. The hotel is very well situated, only a short walk to the beach. Breakfast is served at a rooftop dining area which overlooks the beach. This is an excellent hotel with a fabulous location. We will definitely stay here again.
Response from Elena on 8 Apr 2018
Thank you so much for your beautiful review and do not hesitate to contact me anytime for your next stay at C'era una Volta :) Un saluto da Castiglione e a presto.

10/10 Excellent

CaliforniaWino, San Mateo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location!
We only stayed one night for a quick visit to the coast. This town is very small, but there are quite a few restaurants. The hotel was more than what we expected for a two-star hotel. Very clean and nice. The room we had was a suite and it was very nice and large by European standards. The location was very close to the beach and the old town area. The staff were very helpful and nice. Overall I would say this is a good hotel for a shorter stay.
Stayed 1 night in Oct 2017

8/10 Good

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr nett eingerichtet. Die Mitarbeiter sind sehr freundlich. Die Lage ist sehr gut, sowohl Strand, Ort mit Geschäften, Altstadt und Burg sind fußläufig erreichbar. Von der Dachterrasse sieht man das Meer - leider hatte unsere Junior Suite keinen eigenen Balkon. Fahrradausleihe ging problemlos - allerdings macht man mit diesen Fahrrädern keine weiten Fahrradtouren - für eine kleine Spritztour aber o.k.. Achtung: Es steht kein, wie in der Anzeige beworben, Whirlpool und auch kein kostenfreies Mineralwasser zur Verfügung. Im Fernsehen gibt es lediglich italienische Sender. Wir bedanken uns beim Personal
Stayed 3 nights in Oct 2023

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Slow elevator
Where nice and clean family room. Unfortunately no balcony. The elevator was scaringly slow, mot for claustrophobics like my wife. This was the most expensive room during our Italy trip and I have to say the overall standard and service did not match the price. No real breakfast options on site.
Stayed 1 night in Jul 2023
Response from Elena on 8 Aug 2023
Dear Martin,we are truly sorry that our hotel did not meet your expectation. Your stay was only one night and maybe you did not have time to use our services like free bicycle. About breakfast you could also buy the vouchers at Reception and enjoy a beautiful italian breakfast with sea view in a beach club situated only 80 meters from hotel.SincerelyElena

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Simone

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Elena is so friendly and always super helpful.
Stayed 1 night in Jun 2022
Response from Elena on 15 June 2022
Grazie mille Simone per le belle parole, ti aspetto per un altro soggiorno nel nostro Relais :) Un saluto dalla Maremma

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Aronne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanze 2020
Bella camera ottima posizione ci tornerò
Stayed 7 nights in Aug 2020
Response from Elena on 9 Sept 2020
Gentile Sig.Aronne, la ringrazio per la bellissima recensione e la aspettiamo per un altro soggiorno nel nostro Relais :) Cordiali saluti

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo hotel confortevole
Piccolo hotel 3 stelle vicino al lungomare di Castiglione. La quarta stella evidentemente non c'è per mancanza di servizi quali ristorazione, concierge 24h, parcheggio adiacente (ce n'è uno gratuito a molta distanza), convenzioni con i bagni sulla spiaggia, etc. Però è molto ben tenuto, curato, molto pulito, le stanze sono ben insonorizzate rispetto alla strada (poco trafficata). E' affidato ad una gestione tutta al femminile e si vede, in positivo. Il buffet a colazione è un pò limitato ma le signore gentili sono disponibili ad accontentare tutti i palati. Non è un hotel economico, ma Castiglione non lo è da nessun punto di vista.
Stayed 6 nights in Aug 2020
Response from Elena on 9 Sept 2020
La ringrazio tantissimo a nome mio e di tutto lo staff per la bellissima recensione e la aspettiamo per un altro soggiorno presso il nostro Relais :) Un saluto da Castiglione della pescaia

10/10 Excellent

sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disponibilità della reception a trovare ristoranti e servizio fuori dall'hotel.
Stayed 5 nights in Jul 2020
Response from Elena on 15 July 2020
Gentile Sara, ti ringrazio a nome mio e di tutto lo staff per la bellissima recensione e ci auguriamo di accogliervi nuovamente al C'era Una Volta :) Un saluto da Castiglione della Pescaia

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend indimenticabile
Abbiamo trascorso un weekend in famiglia, accolti in modo impeccabile da personale gentile e disponibile. Eccellente posizione a poche centinaia di metri dalle spiagge, comfort e pulizia. Ci torneremo quanto prima!!!La colazione in terrazzo, “superlativa”.
Tramonto
Vista balcone
Terrazza colazione
Stayed 2 nights in Jun 2020
Response from Elena on 4 July 2020
Gentile Sig.Santoiemma, la ringrazio a nome mio e di tutto lo staff per la bellissima recensione, ci riempie di grande soddisfazione ed orgoglio, grazie di cuore :) Ci auguriamo di potervi accogliere nuovamente al C'era una volta e mandiamo un saluto speciale alla piccola Bianca :)

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Elena on 6 Oct 2019
La ringrazio a nome mio e di tutto lo staff per la bellissima recensione e spero di poterla ospitare nuovamente nel nostro Relais :) Un caro saluto da Castiglione

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Elena on 4 Sept 2019
La ringrazio Matteo per la bellissima recensione e spero di averla di nuovo come nostro ospite in futuro. Cordiali saluti

10/10 Excellent

Piergiorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosfere familiari
Tutto molto accogliente e piacevole
Stayed 3 nights in Jul 2019
Response from Elena on 24 Aug 2019
Buongiorno Sig.Giacobbe, la ringrazio a nome di tutto lo staff per la sua bellissima recensione e spero di accoglierla nuovamente nel nostro hotel. Un saluto da Castiglione

10/10 Excellent

Günther, Konstanz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nähe zum Strand, Sauberkeit, Freundlichkeit. Mir war das Bett zu hart. Und wenn schon TV, dann nicht nur italienische Sender. Italien gehört doch auch (noch) zur EU.
Stayed 5 nights in Jul 2019
Response from Elena on 19 July 2019
Thank you so much for your beautiful review and I hope to wecome you again at C'era una volta. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, friendly service
Very close to the beach. Nice rooftop terrace. Friendly service
Stayed 2 nights in Jun 2019
Response from Elena on 4 July 2019
Thanks for your beautiful review and we hope to have you again as our guests at C'era una Volta Relais!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist super schön. Es befindet sich fussläufig zum Strand. Es ist modern eingerichtet und sehr sauber. Das Personal ist freundlich und zuvorkommend. Das Frühstück war phänomenal, der Ausblick von der Dachterrasse ebenso. Die Ausleihe der kostenlosen Fahrräder funktionierte reibungslos. Es war alles perfekt. Wir kommen wieder.
Stayed 4 nights in May 2019
Response from Elena on 31 May 2019
Thank you so much for your beautiful review, hope to welcome you again at C'era una volta Relais. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

vigdis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott og vennlig atmosfære. Super beliggenhet
Flott service.store og fine rom. Veldig god frokost på en hyggelig terrasse
Stayed 1 night in Jun 2018
Response from Elena on 20 June 2018
Thank you for your beautiful review. We look forward to welcome you again at C'era una volta :) Sincerely

10/10 Excellent

Hampy, Wettingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hübsches, farblich abgestimmtes hotel
wir haben es sehr genossen. alles ist aufeinander abgestimmt. gute raumdüfte die zum verweilen einladen
Stayed 5 nights in May 2018
Response from Elena on 20 June 2018
Thank you so much for your review. Hope to welcome you again in our hotel :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso hotel a due passi dal mare
Hotel a due passi dal mare , struttura nuova e arredata molto bene. Personale gentilissimo e preparato .
Stayed 2 nights in Apr 2018

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Settimana di relax consiglio questa struttura semplice ma ben curata.
Response from Elena on 20 Apr 2018
Gentile Sig.ra Alessandra, la ringrazio a nome mio e di tutto lo staff per la bellissima recensione. Torni a trovarci! Saluti da Castiglione

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sommerfeeling im Herbst bei bester Betreuung
Das Haus ist sehr gepflegt und schön, das Personal sehr zuvorkommend und kompenent.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes kleines Hotel, gute Lage zum Strand und zum Ort. Parkplatz ca. 10 min. entfernt. Freundliches Personal, leckeres Frühstück. Zimmer ausreichend groß, Bad modern, aber winzig. Eine Empfehlung, vor allem in der Nachsaison.
Stayed 2 nights in Oct 2017

6/10 Okay

Frieda, Deutschland

Liked: Cleanliness, property conditions & facilities, room comfort
Gutes Hotel in Strandnähe
Wir waren bereits zum dritten mal in Cera una volta , aber wahrscheinlich wird es das letzte mal gewesen sein. Die Lage ist zwar immer noch hervorragend, aber leider ist die Seele des Hotels nicht mehr da. Chiara fehlt an allen Ecken und Enden. Die neue Leitung versucht zwar auch freundlich zu sein, jedoch steht nun eindeutig der Profit an erster Stelle. Als "Wiederholungstäter" fiel uns dies besonders am Frühstück auf, wo es zu mehreren Einsparungen kam. Zwar ist es für italienische Verhältnisse sicher immer noch gut, aber vorher war es deutlich besser. Es ist auch nicht wirklich gastfreundlich, während des Frühstücks neben den Gästen zu putzen und die Terrassenmöbel wegzuräumen, auch wenn Mitte Oktober (bei herrlichem Wetter und morgens 21 Grad) nur noch wenige Gäste im Freien frühstückten. Leider ist auch die nette ältere Dame nicht mehr da, der das Wohl der Gäste sehr am Herzen lag. Die Nachfolgerin ist oft nicht da und fragt grundsätzlich nicht nach den Wünschen, sodass man als Gast gezwungen wird, wegen eines Cappuccinos mehrmals auf die Suche nach der Mitarbeiterin zu gehen. Sehr schade!!!
Stayed 9 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in Strandnähe
Das Hotel liegt in einer Seitengasse.Zum Strand sind es ca. 100m, zur Stadt mit Restaurants etc. ca. 200m. Das Frühstüch war von der Qualität sehr gut und auch reichlich. Einnehmem konnte man das Frühstück auf der Dachterasse im 3. Stock. Es gab auch ei raum, der aber eher klein war. Die Zimmer waren groß und man hatte viel Platz. Man konnte in der Nähe parken, was wohl daran lag, dass die Saison zu Ende ging. Der eigentliche Parkplatz des Hotels liegt ca. 200m weg. Sollte aber auch kein Problem sein. Ich würde das Hotel wieder wählen.
Stayed 3 nights in Oct 2017

10/10 Excellent

DINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo consigliatissimo
Ottimo albergo, struttura moderna, nuova, pulitissima , ottima accoglienza , colazione eccezionale di grande qualità.
Stayed 1 night in Oct 2017

10/10 Excellent

corrado, napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicino al centro
Molto pulito. Struttura ben tenuta. Stanza ampia con balcone. Set caffè di cortesia in camera. Colazione di qualità servita sul terrazzino all'ultimo piano.
Stayed 1 night in Oct 2017

10/10 Excellent

Maria Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno da favola
Camere molto pulite, arredate con gusto e con attenzione nei particolari, molto accogliente ... noi abbiamo soggiornato nella Junior Suite, molto gradevole, sembra di essere a casa piu che in un hotel. Deliziosa la colazione servita sul terrazzo, dove si può godere anche di una vasca idromassaggio e di un'area relax con sauna... una meraviglia. La posizione è ottima, vicina al centro e a poca distanza dal mare. Lo consiglio vivamente ...
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. Very friendly people! Thanks a lot for the nice stay!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute Lage in Strandnähe, sehr gutes Frühstück auf der Dachterrasse, Parkmöglichkeit ist 300 Meter entfernt auf einem Parkplatz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

10/10 Excellent

Kaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern small hotel.
Very nice and clean hotel. Good location.
Stayed 2 nights in Jul 2017

8/10 Good

Marinella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole soggiorno
Il breve soggiorno al C'era una volta è stato molto piacevole. Posizione vicino al mare, camera pulita e ben organizzata con doccia molto comoda, e poi l'ottima e abbondante colazione servita in terrazza.

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort