Search Chalets in Castelltercol

"Room was clean, breakfast was good"

"The room had everything we needed, the staff was friendly, and the breakfasts were filling and delicious 👍 Please note that the hotel is far from the metro—we sometimes took a taxi to get to Venice. Overall, everything was great 👍"

"Nice and clean place. They offer a breakfast, but we opt out as we were on the go by that time."

"The Hotel was very nice and situated in the heart of the town. The property was well landscaped with many features. The spa was beautiful and very relaxing. The staff were helpful, especially Martha. She made the stay and extended stays easy. Great customer support. The dinning facilities were also excellent with great food. The bar and lounge areas were very relaxing. I can’t wait to come back!! Daniel Rodriguez, Naples Florida"

"The hotel felt more like a 3-star property than a 4-star. On arrival, check-in was quick and efficient, which was a positive start. However, the room fell well below expectations. The bedroom floor was dirty and covered in hair, and the bathroom was in a poor state, with grime around the bath and stained walls. There were also numerous silverfish in the bedroom, which was completely unacceptable. The room lacked basic amenities such as a kettle or any facilities for making tea or coffee, which was disappointing for a hotel of this supposed standard. On the second day, I had to queue for over 30 minutes just to get a key card that wasn’t working. During my four-day stay, there appeared to be only one staff member at reception, which significantly impacted the level of customer service. Overall, the experience did not meet expectations for a 4-star hotel."

"Very clean room! Some things need improvement for example the reception staff second shift none of them spoke English. Every night that I came back into the room my card had always a problem! I had to go down again to re-configure it because I was not able to enter the room! This happened 2 times. On top of it they always forgot to put the right number of towels into the room! Fair connection with the metro but a but far away from the city."

"Very clean and staff were very helpful, its affordable and the staff were friendly"

"The train isn t work til there The pool was closed"

"parking was good , food was not that great "