2/10 Terrible
Abigail
6 Dec 2023
Incredibly disappointing.
This was an awful experience. We reserved through hotel.com and chose the option to pay in person. When we arrived at 8:30 pm at night to check in, we sat for over half an hour before being told that they didn’t have a room for us. Apparently, if you choose the option to pay in person and don’t arrive at a specific time, they give your reservation away with no warning, message, or any communication whatsoever. We ended up having to find a place to stay at the last minute while sitting there in the lobby.
Also - taxis are 150dh which is wayyy too expensive for the short 10 min drive. They charged us an extra 150 to call a taxi for us (we weren’t able to get one due to the rain!).
300 dh later (for no reason at all because they gave our room away) we finally found a hotel by the airport, thank goodness.
I wouldn’t recommend staying here, I would just spend the extra money to be near the airport which has free shuttle service and breakfast included.
Abigail
Stayed 1 night in Dec 2023