Beach Hotels & Resorts in Casablanca City Center from AU$142

"Spa was closed, some staff were ok some I found rude, the maid cleaned the room very well but the room was very run down, tired and old "

"The room condition was not what we expected. The door lock had to be changed on the spot because it was not reading our room key and so we couldn't enter. The room appeared to be fine but dust and dirt marks on counters and light switches. A staff entered our room the next morning around 8:30am when we were still in the room. "

"No comment !!"

"The room was very spacious and clean! We were on the 18th floor and had an amazing view of the city and ocean!! The staff was very friendly and the restaurant was excellent! I highly recommend"

"Clean, modern room with plenty of amenities. I knew there was more to be discovered and such, but I only booked for one night and had to leave at 6 am the next morning. I wish I were staying there more than just one night."

"👍"

"Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money."

"5 Star service to the maximum. Accommodations were over the top with amenities and service. Each staff member addressed me by name after the 1st day. Warm and welcoming in every respect."

"I have stayed at this Novotel many times and it is conveniently located to the Casa Port Train Station which has a train that goes to the CMN Airport. The staff is very friendly and the hotel room is the cleanest."