Carvalhos Hotels, Vila Nova de Gaia

"Great hotel"

"clean room pleasant experience overall"

"One of the nicest hotels we have stayed at in Europe. It had a local of local flavor in the rooms and hallways. It is a very central location. Everything was easy and smooth. "

"Nice overall property and perfect for families "

"Nice hotel rpoms..bad area located"

"Loved the location and the view! I was upgraded to a river view room and to see the bridge from my window was fantastic! The front desk staff was very nice and helpful. Highly recommend this hotel!"

"So this hotel is absolutely amazing. In order of importance: 1) It is extremely clean and well renovated (and I’m very picky). 2) The decor and design is stunning. We came around the holiday time and the Christmas decorations were like from a magazine. 3) The breakfast was delicious - lots of pound cakes, tarts, croissants, croquettes, yogurt, cereals, freshly squeezed juices, sourdough breads, fruits, etc. They also custom the eggs to your liking. 4) Customer service is top tier. The staff always took our pictures. They celebrated my son’s birthday by bringing him a cake and singing him Happy Birthday, we were so touched. Everyone there is friendly, polite, and professional. Room service is quick to service the room. I want to specifically call out André Silva, Marta Lopes, and Thaissa Monteiro for taking especially good care of my family and I during breakfast at the restaurant. They were exceptionally attentive and went above and beyond to make my son’s birthday memorable and special. We will definitely be back."

"Great service - lovely room but be prepared that the shower is visible to everyone so have to be comfortable with whoever you’re sharing with! "

"Gluten-free breakfast options included wrapped gf pancakes, muffin and pastel de nata. Lots of tasty buffet choice with breads kept separate. Lovely river view room, secure bag drop, and helpful staff"