Carusipan Holidays from AU$767

I love the location more than anything. Staff are always great. Food is very good also

Very friendly staff. Nice location and great roof pool

Location is great but the hotel itself is not worthy and recommendable for the price. Facilities are old (shower is not working properly and landline ). The room and linens (bath,beddings,mats) are all old and not clean. Bed covers are already gray. Rooms should be properly sanitized. But the staffs are all nice.

Not happy with my stay at Moonbay Villas this time. We have stayed in Moonbay several times for the past years because it was just a walk away to some of the night spots and boardwalk. Service was great before. I am not happy with the customer service this time. The bedsheets and towels look worn out. Water from the shower floods the bathroom floor. When we checked out they were asking about 2 missing face towels that were not in the room in the first place. While we were sitting in the pool area early afternoon my husband ordered coffee the waiter told him they ran out of coffee beans. After a few minutes I questioned the waiter if you do not have coffee beans this early in the afternoon you can not serve coffee tonight or breakfast. The waiter then said they have instant coffee. He did not even bother to ask if we would alternate brewed coffee for the instant coffee. The staff needs more training in customer service. I hope to see improvement when we comeback.

Beachfront location and within easy commute to Olongapo and shopping Good hotel and excellent staff willing to help as needed As a wheelchair user it is sad that no hotels offer a specific bathing facility for the disabled The reef does have large walk in showers that I was able to use with a patio chair