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Reviews of Edificio Murano Elite Bocagrande, Primera linea al Mar

4 out of 5
Edificio Murano Elite Bocagrande, Primera linea al Mar
Bocagrande, Cra. 1 #11-80, 1179 Cra. 1, Cartagena, Bolívar

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 59 reviews" "
Rating 8 - Good. 6 out of 59 reviews" "
Rating 6 - Okay. 2 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

brendan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy recomendable, el uber es 10mil a la ciudad amurallada, al lado hay un centenar comercial y una playa. El apartamento y el edificio como tal muy espectacular
Stayed 2 nights in May 2024

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful views from the balcony, rooftop pool is stunning. Honestly, I spent 5 amazing days in Cartagena and it may have been worth it just for the accommodations alone. My family all picked staying at the Murano Elite as one of; if not their favorite part of the vacation, which is saying something. I’ve been to 15-16 countries at this point and for the price it’s being offered, this may have been the best hotel experience I’ve had out of all those years of trips. It’s right across from the beach, which is great even if it’s the busy one with all the annoying vendors. Grocery store, even a damn 3-level shopping mail complete with a movie theatre right nearby. Very safe area, easy to walk to anything you might need and just a short Uber/taxi from the Walled City. Highly highly highly recommend staying here!
Stayed 5 nights in May 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Nerrie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The view. The safety of the building. The clensiness.
Stayed 4 nights in May 2024

2/10 Terrible

Brahim

Travelled with group
No comment about security you can not have any guess
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

REYNALDO, STRATFORD

Liked: Cleanliness, property conditions & facilities
The best and we have a private driver that took us everywhere. His name is Andrés.
Stayed 5 nights in Apr 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This a beautiful property, the people working in this hotel were very helpful and kind. The beach is across the street is perfect. We walked into our room and it was gorgeous!!! Colombia is such a beautiful place filled with kind people.
Stayed 6 nights in Apr 2024

10/10 Excellent

Blagomir

Liked: Cleanliness, property conditions & facilities
I was staying in apt. 3604 for a week , and I can say it’s a perfect place to rent. It’s very quiet, clean and comfortable. Rooms are big and light. The view is amazing. Area is safe, the beach is just across the street. There is a mall 2 min away where you can find pretty much everything. The building is also very clean and has front desk operating 24/7. Excellent place to stay,
Stayed 7 nights in Apr 2024

10/10 Excellent

Gilbert L

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Raymond Eugene, Waldorf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Atención y comunicación profesional. Convenientemente localizado.
Stayed 8 nights in Mar 2024

10/10 Excellent

Rosileia

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

matilda

Liked: Cleanliness, amenities, property conditions & facilities
LOOK NO FURTHER!! This was the best hotel, even looks much better in person than the picture. I will HIGHLY RECOMMEND you to stay here. I loved everything about it. The workers were so friendly, the beach is right across, there’s breakfast places at a walking distance. JUST BOOK THE HOTEL, YOU WONT REGRET IT.
Stayed 4 nights in Mar 2024

6/10 Okay

Celso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Nice pool and good restaurants around.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cristiane, west yarmouth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 5 nights in Feb 2024

10/10 Excellent

Antonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and very comfortable
Stayed 4 nights in Feb 2024

10/10 Excellent

Jenique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was exactly as described. Great view directly across from the beach, very clean, check-in was a breeze and communication was SUPER responsive. Grocery store, mall and restaurants were close by within walking distance. Would stay here again without any hesitation!!
Stayed 7 nights in Feb 2024
Response from U-GO on 23 Feb 2024
Hosting Jenique in our space was a wonderful experience. Communicative and friendly from the first contact, they showed great respect for our apartment, leaving it impeccable upon departure. It is gratifying as a host to meet such thoughtful and responsible guests. We highly recommend Jenique to any host and would love to have them as guests again in the future.

8/10 Good

Ernesto, Portland

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall we had a great time.
Stayed 6 nights in Feb 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view, safe area and close to mall/ restaurants.
Stayed 5 nights in Feb 2024

10/10 Excellent

Vonshae

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from U-GO on 16 Feb 2024
Acoger a Vonshae en nuestro espacio fue una experiencia maravillosa. Comunicativos y amables desde el primer contacto, demostraron un gran respeto por nuestro apartamento, dejándolo impecable al partir. Es gratificante como anfitrión encontrarse con huéspedes tan considerados y responsables. Recomendamos altamente a Vonshae a cualquier anfitrión y nos encantaría volver a tenerlos como huéspedes en el futuro

10/10 Excellent

Omar, paramount

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from U-GO on 16 Feb 2024
Acoger a Omar en nuestro espacio fue una experiencia maravillosa. Comunicativos y amables desde el primer contacto, demostraron un gran respeto por nuestro apartamento, dejándolo impecable al partir. Es gratificante como anfitrión encontrarse con huéspedes tan considerados y responsables. Recomendamos altamente a Omar a cualquier anfitrión y nos encantaría volver a tenerlos como huéspedes en el futuro

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Clean rooms and nice roof top pool. I just didn't like that we couldn't invite our friends over.
Stayed 5 nights in Feb 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
It was very pleasant to be in this place. It has everything you need and the things we needed in the kitchen were quickly sent to us. The communication and attention was very very good, always timely. The apartment is just as described, it is very cozy and nice, very good air conditioning and very comfortable beds. The location is excellent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2023

10/10 Excellent

John A

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, the room and view exceeded my expectations. Safe area with lots of restaurants within walking distance, and a shopping center near by.
Stayed 5 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, spacious, clean, with a fantastic view. The 40th floor pool area/view is beautiful, and there is a lap pool and jacuzzi too. Communication was easy, and it’s an easy walk to restaurants and right across the street from the beach. Definitely recommend this place!
Stayed 2 nights in Jan 2024

10/10 Excellent

Charlie

Liked: Amenities
Stayed 10 nights in Dec 2023

10/10 Excellent

Yaritza

Stayed 7 nights in Dec 2023

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication was difficult, no support in extending check-out, even though it was offered beforehand.
Stayed 4 nights in Sep 2023
Response from U-GO SAS on 5 Dec 2023
Christian, as we explained to you at the time, it was not possible to extend the Check-out since we had another reservation that arrived that same day and we had to go in to clean and organize the apartment for them. We collaborated with the building reception so that they would store your luggage so you could be calmer. Thank you for staying in our apartments in the U-GO network. We hope to see you back soon!

10/10 Excellent

Phillip Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing, perfect views of water. The apartment had everything. Some more garbage bags needed for the week but we made it all work out. The owner was always available to answer questions. The beach isn’t nice but that’s no fault of the host
Stayed 7 nights in Nov 2023
Response from U-GO on 24 Nov 2023
Phillip Thank you very much for your comments, it was a pleasure for U-GO to have you as a guest. We are glad that you had a happy and pleasant stay. We hope you visit us again soon!

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved staying at the Murano! Andrea was helpful and straight to the point. The unit was clean big and felt like I was at home. The view was amazing and close to the beach and taxi and restaurant. The pool was nice it had an amazing view. I had a wonderful stay and it made me want to stay longer, I highly recommend staying here easy to get in and no problems at all. 24 hours security who are always friendly. I will be back again ❤️
Stayed 11 nights in Oct 2023
Response from U-GO on 8 Nov 2023
Gina Thank you very much for your comments, it was a pleasure for U-GO to have you as a guest. We are glad that you had a happy and pleasant stay. We hope you visit us again soon!

8/10 Good

CHRISTOPHER, AURORA

Liked: Amenities
PROS: BEAUTIFUL VIEWS, 2 BEDROOMS, JACUZZI. CONS: NO Guest allowed, washer machine broken, blender very dirty, pool on the 40th floor out of service, jacuzzi in room not able to set the temperature.
Stayed 5 nights in Oct 2023
Response from U-GO on 24 Nov 2023
Christopher Thank you very much for your comments, it was a pleasure for U-GO to have you as a guest. We are glad that you had a happy and pleasant stay. We hope you visit us again soon!

10/10 Excellent

Rolanny

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from U-GO on 24 Nov 2023
Rolanny Thank you very much for your comments, it was a pleasure for U-GO to have you as a guest. We are glad that you had a happy and pleasant stay. We hope you visit us again soon!

8/10 Good

Johan

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property are good Area too much thing are don’t like
Stayed 3 nights in Oct 2023
Response from U-GO on 1 Nov 2023
Johan thank you very much for your feedback, for U-GO it was a pleasure to have you as a guest. We are delighted that you had a happy and pleasant stay. We hope you'll visit us again soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Unit is nice but you can't have friends over. What's the point of having an apartment then...
Stayed 2 nights in Oct 2023
Response from U-GO on 30 Oct 2023
Hello, we love that you liked the apartment, the rule of the building is very strange, only guests can enter if they are related before check-in, attaching a copy of the ID, this is a policy to avoid sexual tourism.

10/10 Excellent

Luis

Stayed 4 nights in Oct 2023
Response from U-GO on 1 Nov 2023
Luis thank you very much for your qualification , for U-GO it was a pleasure to have you as a guest. We are delighted that you had a happy and pleasant stay. We hope you'll visit us again soon!

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I liked the apartment a lot. It had a very good location although the beach outside was closed due to construction but they are making headway. It is very safe and quiet. The pool amenities are very good. I really liked having a washer and dryer in the apartment. The only thinks I didn't like was the bed was a little hard. But it may just because I am not used to such a hard bed. There was one TV in the bedroom it would have been nice to have one in the living room as well. So basically you had to be in bed to watch TV. I have stayed two places with Expedia this year in Cartagena. Edificio Murano and Hotel Capilla del Mar. Each has it's pros and cons the services and restaurant at Capilla del Mar was a plus and the apartment size and amenities at Edifico Murano was a plus so hard to decide which I liked better.
Stayed 11 nights in Oct 2023
Response from U-GO on 1 Nov 2023
Roger it has been a pleasure to have such a considerate and responsible guest like you. We hope you enjoyed your stay. Thank you for staying at our U-GO network apartments. We look forward to having you back soon!

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Excellent property very clean staff is very kind love the two floors apartment very comfortable and cozy. A beautiful view to the beach in the pool. Upstairs was breathtaking.
Stayed 4 nights in Oct 2023
Response from U-GO on 1 Nov 2023
Oscar thank you very much for your feedback, for U-GO it was a pleasure to have you as a guest. We are delighted that you had a happy and pleasant stay. We hope you'll visit us again soon!

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing place
Stayed 7 nights in Oct 2023
Response from U-GO on 1 Nov 2023
Steven thank you very much for your feedback, for U-GO it was a pleasure to have you as a guest. We are delighted that you had a happy and pleasant stay. We hope you'll visit us again soon!"

10/10 Excellent

Nahede

Liked: Cleanliness, property conditions & facilities
Best place in Cartagena
Stayed 5 nights in Sep 2023
Response from U-GO on 1 Nov 2023
Nahede thank you very much for your feedback, for U-GO it was a pleasure to have you as a guest. We are delighted that you had a happy and pleasant stay. We hope you'll visit us again soon!

10/10 Excellent

jullet, far rockaway

Liked: Cleanliness, property conditions & facilities
A fantastic apartment. The views were spectacular. The building was well maintained. The keypad entry was a breeze.The beds were comfortable. Great modern amenities. I stayed with my husband, two boys and my mother in law and we all loved the pools.
Response from U-GO on 1 Nov 2023
Jullet thank You very mucho for your feedback, It has been a pleasure to have such a considerate and responsible guest like you. We hope you enjoyed your stay. Thank you for staying at our U-GO network apartments. We look forward to having you back soon!

10/10 Excellent

gerald

Liked: Cleanliness, property conditions & facilities
I’m Coming back
Stayed 4 nights in Sep 2023
Response from U-GO on 1 Nov 2023
Gerald thank You very much for your feedback, It has been a pleasure to have such a considerate and responsible guest like you. We hope you enjoyed your stay. Thank you for staying at our U-GO network apartments. We look forward to having you back soon!

10/10 Excellent

Olabisi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled with our family and loved the view, cleanliness and quick attention the administrator Andrea provided us with. We’ll definitely stay here again! 10/10 we highly recommend!

10/10 Excellent

Lorena, EL PASO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really really liked this apartment. Nice area, super comfortable, fully equiped, amazing view. The rooftop pool view is breathtaking! The staff was very attentive and nice. Highly recommended!!!
Stayed 1 night in Aug 2023
Response from U-GO on 14 Aug 2023
Lorena Thank you very much for your comments, for U-GO it was a pleasure to have you as a guest. We are glad that you had a happy and pleasant stay. We hope you visit us again soon!

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The beach across the street was closed so that meant we had to take a 10 minute walk to the open part and with two elderly people with us we had to take taxis. The owners did reimburse us 15 dollars for taxis. So make sure if you are going to stay here ask if the beach is closed before you book. If we had known that we would not have booked it as there are lots of places to book where the beach is open.
Stayed 3 nights in Jul 2023
Response from Santiago on 10 Aug 2023
We are sorry about the beach. The good news is that in 1 months we are going to have a new beautiful, bigger and as always in front of the appartament

10/10 Excellent

Kurt

Stayed 2 nights in Jul 2023

10/10 Excellent

Anunaya

Stayed 4 nights in Jun 2023
Response from Santiago on 10 July 2023
Hello, we wanted to know what was not good in our property in order to improve

10/10 Excellent

Kungchiha, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the property was everything that was described on Expedia. I enjoyed my stay there. It was a beautiful 2 bedroom, 2 bath apartment.
Stayed 1 night in Jun 2023
Response from U-GO on 28 June 2023
Thank you so much for taking the time to share your positive feedback regarding your recent stay at our property. We greatly appreciate your kind words. It was our pleasure to provide you with a memorable experience, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the ocean and sunset. Very spacious and comfortable
Stayed 4 nights in Feb 2023

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was spectacular. The space was clean and well kept. Everyone was attentive and nice. The rooftop pool was a plus. It was perfect for my family of 3, and I would definitely stay again.
Stayed 7 nights in Feb 2023
Response from Ana on 26 Feb 2023
Thank you Daisy for booking with us, we hope to welcome you again on your next visit to Cartagena!