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"Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot. The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue. We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way."

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"Extremely friendly staff very accommodating and a great point of Guinness "

"If you don’t want to stay up till early hours of the morning, best to book somewhere else. We paid a high amount for the room to find we was above the bar with music playing till early hours of the morning."

"Staff were pleasant room was lovely we had the honeymoon suite. Breakfast was spot on. Only thing that lets the hotel down is no bar so if you fancied a nightcap, you couldn’t get one. But would definitely recommend this hotel so the only downside is no Bar but can live with that."

"Lovely hotel. Room was small but comfortable. Only negative is that the room was cold when we arrived. It took the plug in radiator a few hours to warm up"

"A lovely warm welcoming room, that was clean and tidy. I stayed here for work and it was lovely"

"Clean room, comfortable bed, easy self check-in and a kettle and tea /coffee were appreciated. The room was small (don’t bring too much luggage) and the shower head bracket was broken but for what I paid I was very happy with the value and standard of the room."