On our arrival, the unit wasn't ready for us. The manager met us there and apologized before we called her and we then left for dinner so it could be cleaned. The second morning the manager came by again with the HVAC maintenance man. We mentioned the AC was quite noisy and she agreed although the service call was only routine filter changing. We also complained about the worn and nubby sheets and was told she would check with the owners. We had brought ground coffee with us not realizing there was only a keurig coffeemaker. A minor inconvenience, we went out for coffee the first morning since there were only two k-cups in the cupboard. We didn't expect coffee to be furnished but were disappointed that there wasn't a regular drip coffeepot, no toaster either. The manager brought new sheets on the third day and offered to make the bed (without laundering the new sheets) and we chose to do it ourselves after washing/drying them. The unit is well equipped overall but several things are needing attention: no additional trash bags were provided for our 5 day stay, smoke alarm is stuck in open position with no battery, toilet paper holder is torn out of wall and roll sits on back of toilet, sink stopper doesn't work properly in bathroom sink, (very hard to release) living room tv remotes are confusing and no instructions could be found, battery operated candles are burned out, and the electricity surges causing loss of programming on TV. Two things that couldn't have been prevented but affected our stay overall were the light over the kitchen sink went out and the kitchen sink began to leak on our last evening there. We chose to shut the valves, put a bowl under it, and go out to dinner after reporting it!