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Reviews of Hampton Inn Carlsbad-North San Diego County

2.5 out of 5
Hampton Inn Carlsbad-North San Diego County
2229 Palomar Airport Rd, Carlsbad, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families and breakfast was awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was great!!
Stayed 2 nights in May 2024
Response from Toby (General Manager) on 20 May 2024
Thank you, I'm glad that you enjoyed it. I will let my team know. We hope to welcome you back soon.

10/10 Excellent

Richard

Travelled with family
Clint at front desk really great
Stayed 2 nights in May 2024
Response from Toby (General Manager) on 20 May 2024
Thank you for your feedback. I will be certain to share with Clint your compliment. We hope to welcome you back soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Toby (General Manager) on 21 May 2024
Thank you very much. We hope to welcome you back soon.

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Very clean and staff was very friendly and helpful!
Stayed 1 night in May 2024
Response from Toby (General Manager) on 20 May 2024
Thank you very much for the feedback. We hope to welcome you back soon..

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Toby (General Manager) on 16 May 2024
Thank you.We hope to welcome you back soon.

10/10 Excellent

Tsvetana

Stayed 2 nights in Mar 2024
Response from Toby (General Manager) on 15 May 2024
Thank you very much! I'm so happy that you enjoyed your visit with us. We hope to welcome you back again soon.

10/10 Excellent

Claudia I.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very good breakfast. I traveled with two kinds and they were satisfied with eggs and waffles.
Stayed 1 night in May 2024
Response from Toby (General Manager) on 3 May 2024
Thank you for the review. We hope to welcome you back soon..

10/10 Excellent

FNU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 2 nights in Apr 2024
Response from Toby (General Manager) on 25 Apr 2024
Thank you for the feedback. We hope to welcome you back soon.

10/10 Excellent

Antolin

Stayed 1 night in Apr 2024
Response from Toby (General Manager) on 7 May 2024
Thank you. We hope to see you again soon.

10/10 Excellent

Brittany

Stayed 1 night in Apr 2024
Response from Toby (General Manager) on 7 May 2024
Thank you. We hope to welcome you back soon.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend to stay here !!! The Hampton family went beyond for my daughter’s birthday from makes us feel welcomed and the surprises they had for my daughter!!! Daughter loved it they didn’t want to leave !! Staff was so friendly and attentive in anything we needed!! Front staff Jasmine help us so much in our stay was so sweet and toke care of us !!! Room are clean ! Nice area ! Close to Legoland 3 mins away !!Will definitely be back !! THANK YOU !!!
Stayed 2 nights in Apr 2024
Response from Toby (General Manager) on 15 Apr 2024
Thank you very much for your review comments. I'm glad that your daughter enjoyed the decorations and gift. Clint was very involved as well in decorating. My team had fun with it. :) We hope to see you again.

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and has all the amenities.
Stayed 1 night in Apr 2024
Response from Toby (General Manager) on 15 Apr 2024
Thank you. We hope to welcome you back.

10/10 Excellent

Habtemariam

Stayed 3 nights in Apr 2024
Response from Toby (General Manager) on 7 May 2024
Thank you. We hope to see you again soon.

8/10 Good

Ozzie

Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 25 Apr 2024
Thank you. We hope to see you again soon.

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our tv didn’t work and apparently they were aware of the problem . Our internet didn’t work either. And there were no wash clothes and only one hand towel in our room. We had to ask for more. The signage for the property was very poor, We drove by it several times. It needs to be bigger and lit up. Hampton Inns are our favorite place to stay. This place was not up to the standards we are used to. The best part was the very pleasant young man on the front desk. We didn’t get his name but he is tall with long hair and glasses. He was great.
Stayed 2 nights in Apr 2024
Response from Toby (General Manager) on 12 Apr 2024
I apologize that your visit was not up to our standards. We had a power outage which blew out some of our TV & Internet equipment. Everything is back online and we are looking forward to a complete internet upgrade at the end of this month (April 2024).

10/10 Excellent

narciso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hampton inn Carlsbad it was an awesome experience and sanitized and clean room my family and i have a really great and family cozy 2 night in this hotel and we loved it. They have coffee through night and day and very good and friendly staff there very clean and friendly place to be with family. There breakfast is yummy have all you need there from waffle maker to fruits coffee,etc you name it. Easy ro communicate with staff always attend to your needs. Love the experience and thank you Expedia foe making it happen with Hapmton inn Carlsbad
Stayed 2 nights in Apr 2024
Response from Toby (General Manager) on 9 Apr 2024
Thank you very much. I appreciate the feedback. We look forward to welcoming you back.

10/10 Excellent

Donna, Auburn

Great location, family friendly
Stayed 5 nights in Mar 2024
Response from Toby (General Manager) on 9 Apr 2024
Thank you for the feedback. We hope to see you again soon.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we love it. The staff is super friendly. The hotel is quiet and clean.
Stayed 1 night in Apr 2024
Response from Toby (General Manager) on 4 Apr 2024
Thank you very much. We look forward to welcoming you back.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean inside. Industrial area.
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 3 Apr 2024
Thank you. We hope to see you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 1 Apr 2024
Thank you.

10/10 Excellent

Darlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 1 Apr 2024
Thank you. We hope to welcome you back soon.

10/10 Excellent

jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is super
Stayed 2 nights in Mar 2024
Response from Toby (General Manager) on 27 Mar 2024
Thank you. We hope to see you again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional front desk staff! Very friendly and helpful. The outdoor pool was heated and nicely kept. A couple places to eat are within walking distance, but would recommend driving for shopping.
Stayed 3 nights in Mar 2024
Response from Toby (General Manager) on 25 Mar 2024
Thank you for the feedback. We hope to see you again soon.

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and quick. We were greeted with a smile. The host was attentive to our needs and explained the property details. Will stay here again.
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 22 Mar 2024
Thank you for the feedback. We look forward to welcoming you back.

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was smooth, plenty of parking, felt safe, coffee served in lounge, room was clean and comfy
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 18 Mar 2024
Thank you very much for the feedback. We hope to welcome you back.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Toby (General Manager) on 14 Mar 2024
Thank you very much! We hope to see you again soon.

10/10 Excellent

Lilia, St Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and affordable place, the rooms are spacious and clean.
Stayed 4 nights in Mar 2024
Response from Toby (General Manager) on 13 Mar 2024
Thank you very much. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Very clear and courteous staff
Stayed 1 night in Mar 2024
Response from Toby (General Manager) on 12 Mar 2024
Thank you for the feedback. We hope to see you again soon.

10/10 Excellent

John

Stayed 7 nights in Feb 2024
Response from Toby (General Manager) on 25 Mar 2024
Thank you!!

8/10 Good

Marcia, agoura hills

Liked: Cleanliness, property conditions & facilities
Check in great! Check out.. guy was very rude.. I had a concern.. did not listen
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 28 Feb 2024
Thank you for the feedback. I will look further in to who checked you out. My sincere apology, and we hope to see you back.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Would stay their again
Stayed 3 nights in Feb 2024
Response from Toby (General Manager) on 27 Feb 2024
Thank you! We hope to welcome you back.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at nothing bad to say about it.
Stayed 3 nights in Feb 2024
Response from Toby (General Manager) on 26 Feb 2024
Thank you.. We hope to see you again soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't much for parking but that is penalty my only complaint
Stayed 7 nights in Feb 2024
Response from Toby (General Manager) on 26 Feb 2024
Thank you for the feedback. Parking can be a little tight when we sell-out. We hope to see you again soon.

8/10 Good

clarence, canoga park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice !
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 26 Feb 2024
Thank you! We hope to welcome you back again soon.

8/10 Good

Morteza

Stayed 5 nights in Feb 2024
Response from Toby (General Manager) on 22 Mar 2024
Thank you for the response. We hope to see you again soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The most kind and helpful staff, clean and quiet upkeep, and surprisingly wonderful and elaborate breakfast buffet! Definitely a wonderful experience
Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 21 Feb 2024
Thank you for your kind words. I will be sure to share your comments with my team. We hope to welcome you back soon.

8/10 Good

Julie

Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 19 Feb 2024
Thank you. We hope to see you again soon.

8/10 Good

Ashish

Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 22 Mar 2024
Thank you. We hope to see you again soon.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, the room was clean. Good place to stay for weekend Legoland trips for the family.
Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 19 Feb 2024
Thank you! We hope to see you again soon.

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility! Wonderful place staff. Will definitely stay again 😄
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 14 Feb 2024
Thank you for the feedback. We look forward to welcoming you back.

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 14 Feb 2024
Thank you!

10/10 Excellent

Cecelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room light
Our room never got dark. Only a pull down shade. No curtain. Lights from parking lot.
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 14 Feb 2024
Thank you for the feedback. I will have maintenance take a look at this room.

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service and clean!
Stayed 1 night in Jan 2024
Response from Toby (General Manager) on 6 Feb 2024
Thank you! We hope to see you again soon.

8/10 Good

Justin

Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 6 Feb 2024
Thank you. We hope to see you again.

10/10 Excellent

Kandee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for Legoland!
Check in was a breeze. Very friendly and welcoming staff. Easy parking, easy access. Breakfast was great, the lady running it needs a raise. She worked her tail off. So did the guy in the back. It was packed for the weekend and they kept everything refilled and clean. Great location for Legoland, close, convenient, easy. Lots of Quick food options near as well.
Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 5 Feb 2024
Thank you very much for the feedback. I will be certain to share your comments with my team, and we hope to welcome you back soon.

10/10 Excellent

Nastassja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean. The staff are attentive and accommodating. The breakfast is great!
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 5 Feb 2024
Thank you! We hope to see you again soon.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely wonderful. We were greeted professionally and kindly. They were so sweet to my 4 yr old grandson who was celebrating his birthday. I'll definitely stay here again
Stayed 2 nights in Feb 2024
Response from Toby (General Manager) on 5 Feb 2024
Thank you! We look forward to welcoming you back.

10/10 Excellent

Janey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. Everyone was really friendly, check-in and check out was easy. Rooms were clean, and the continental breakfast was surprisingly great as well.
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 5 Feb 2024
Thank you! I'm glad that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Florinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and wonderful staff.
Stayed 1 night in Feb 2024
Response from Toby (General Manager) on 6 Feb 2024
Thank you very much. We hope to see you again soon.