GHL Hotels in Caribbean Islands

"The people are amazing!!!! You could not get a reservation at a restaurant at the resort ever. We did walk in and get in a few times, but that was a bit frustrating. Felt like it lacks ambiance, no music playing in lobby, common areas. Again, the people there are amazing, but the place needs some vibe. Color, music... the decor is so drab, not tropical and fun"

"Beautiful resort and great boulevard fiull of nightlife!"

"Very nice place for vacation , welcoming and friendly people works there , good shows , I have so much fun . I will come back "

"Resort, room and staff is excellent. Beach itself and pristine and well maintained. But food is really something going to prevent me from returning and recommending to anyone. "

"I was not able to stay at this property because of multiple canceled flights. As this was not their fault their customer service and lack of communication was terrible! I tried calling and emailing about a late check in the next day. Got no response on the phone or via email. Our flight the next day got canceled too. I tried calling and emailing again with no response again. After many calls and emails to the resort all day I finally got a generic email back from them which was no help. I will never step foot on this property and am in awe on how bad their Customer service is. Although the canceled flights were not their fault… they could have at least picked up the phone so that I could know if this place was even real…."

"El lugar tiene detalles deteriorados, solicité limpieza de cuarto en dos ocasiones y no se concretó. El personal muy amable. "

"This property was beautiful, we had a garden view room but they upgraded us to pool view, which also had a 180° view of the ocean. The rooms are huge and well air conditioned. Service was incredible, I have never stayed at a resort that had both poolside and beach service. We didn't have to get up at all! The buffet was mediocre, even for DR. Very small, not too many options, and the food wasn't great. The a la carte were ok, but you are only allowed 2 per stay. The entertainment was fun, the adults only side doesn't have much going on late, and we were told we couldn't access the family side of the resort (even though the site mentioned you could), that would have been an extra $560 for a 5 night trip. Not willing to pay that. Expedia also mentioned a $500 resort credit - but it's not actually a credit and just available to use for a 15% or so discount on extra amenities. So do not book this resort because of that! All in all a great relaxing trip. If you're going to party or people watch this resort is not for you, it was very quiet, which for us was a plus! "

"Honestly Excellent Overall. Will definitely Come Back and Recommend it "

"we had nothing but problems with these guys and they kept on saying it is third party booking and they are responsible for this "