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Meliá Caracas

4.5 star property
Meliá Caracas stands as a luxurious urban retreat where travelers can enjoy comprehensive amenities including pools, spa services and on-site dining

Choose dates to view prices

Located in the heart of Caracas, Meliá Caracas offers a refined escape. Enjoy a massage at the spa, relax by the seasonal pools, and shop on-site. The Mediterraneo restaurant serves lunch daily. Multilingual staff assists with travel arrangements.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$232
includes taxes & fees
18 June - 19 June

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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 2 per day (rates may vary)
  • Fee for in-room wired Internet: USD 1 per night (rates may vary)
  • Self-parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Meliá Caracas have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9 AM to 6 PM.

How much does it cost to stay at Meliá Caracas?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Meliá Caracas on 18 June 2026 start from AU$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Meliá Caracas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Meliá Caracas?

Self-parking is available for USD 10 per day.

What time is check-in at Meliá Caracas?

Check-in begins at 3 PM.

What time is check-out at Meliá Caracas?

Checkout is at noon.

Does Meliá Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, one-way fee applies.

Where is Meliá Caracas located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Centro Comercial El Recreo, Central University of Venezuela, and University Stadium. La Chiquinquira Church and Caracas Botanical Garden are also within 1 mile (2 km). Sabana Grande Station is only a 3-minute walk and Plaza Venezuela Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

6.8

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 64 reviews
Rating 8 - Good. 27 out of 64 reviews
Rating 6 - Okay. 11 out of 64 reviews
Rating 4 - Poor. 6 out of 64 reviews
Rating 2 - Terrible. 7 out of 64 reviews

Reviews

Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradecida con el hotel y por su oficina de servicio al cliente, por celebrar mi cumpleaños y enviar un detalle a mi habitación.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, buenas instalaciones estamos contentos de venir
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Gerardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
servicio de restaurant excesivamente cara a lo que ofrece como comida
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bien cuidado en el centro de la capital, buena experiencia
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

guismeiby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Meliá caracas

Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Stayed 1 night in Sep 2018
Verified

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Stayed 5 nights in Feb 2018
Verified

4/10 Poor

muy caro, para la calidad del hotel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

muy mala la relación precio calidad

Conforme a medias
Verified

4/10 Poor

Edenildo Alex da Silva

Liked: Room comfort
Disliked: Property conditions & facilities

baratas na cozinha

O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort

Lujoso hotel cinco estrellas.

Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
Verified

8/10 Good

Karling

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel.

Nice and comfortable room. Friendly, professional and helpful front desk staff.
Verified

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

Old 5 start hotel.

The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
Verified

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Buenas instalaciones, muy regular el servicio.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They was warm and very welcome to me at they hotel
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

camas confortables, hab muy bonita

Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.
Verified

10/10 Excellent

yajaira andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente todo muy bueno y la atención de primera lo recomiendo 100%
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
El servicio a la habitación es muy lento!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel satisface las necesidades que toda persona necesita en cuanto a bienestar,seguridad,comodidad exclusiva, diversion .
Verified

8/10 Good

Ruenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet pago

Todo bien lo unico malo es que el internet es pago en las habitaciones.
Verified

8/10 Good

Mike Griffiths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a lovely clean hotel, and the best bearkfast i have ever had in a hotel the location was not so good, but with the hotels taxies i was eay to get around