Superior Suite, Sea Facing | View from room
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Reviews of The Marly Boutique Hotel

5 out of 5
The Marly Boutique Hotel
201 The Promenade, Camps Bay, Cape Town, Western Cape

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 134 reviews" "
Rating 8 - Good. 13 out of 134 reviews" "
Rating 6 - Okay. 5 out of 134 reviews" "
Rating 4 - Poor. 2 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities, room comfort
Modern Boutique hotel
We enjoyed our stay here. Sitting on top of a shopping centre it seemed odd to start with but it reminded us of Mediterranean beach clubs. The staff were excellent and we had a great room looking to the sea. Breakfast was excellent as was lunch next to the little pool. There are many lovely restaurants for dinner in the evening.
Stayed 3 nights in Dec 2023
Response from Management on 29 Jan 2024
Dear Kim, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful! Breakfast is delicious and plentiful. Hotel is luxe!
Stayed 2 nights in Dec 2023
Response from Management on 29 Jan 2024
Many thanks Louise

4/10 Poor

Madan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Two night stay at Marly boutique hotel at camps ba
Hotel is located above a shopping mall which is not really mentioned and the ocean facing rooms are next to the busiest road and so can be very noisy . The good points are : 1) lovely rooms . 2) The reception and staff in general at the hotel are very polite and friendly . The bad points which I experienced on my two night stay : 1) Most disappointing was the service experience at breakfast which was extremely slow and disappointing on both occasions on my stay for example you would order your break fast tea which would come after a long time but they would bring no milk with the tea and by the time you got your milk delivery the tea had gone cold . The breakfast was a menu breakfast not a buffet . Again the service was slow and again if you ordered toast it would come after a long time and then it would come with out the butter and condiments like jam and marmalade.,by the time you got these the toast had gone cold . In my opinion the breakfast was poorly organised and delivered and for the price your paying you would expect better. 2) problem with my room cards for entrance in to your room would stop working.On my 2 day stay had to go to reception six times to get fixed which was frustrating and wasted a lot of time . 3 ) problem with shower as difficult to control temperature and the shower would not drain very well so would partially flood bathroom. 4) Poor quality sweets which really do stick to your teeth
Stayed 2 nights in Nov 2023
Response from Management on 18 Dec 2023
Dear Madan - thank you for your overall feedback. it's wonderful to hear that you loved the room! We're however really sorry to hear about your experience and are taking your concerns seriously. We'd love the chance to make it right on your next visit and show you hospitality at it's best!

8/10 Good

Kimmie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Management on 29 Nov 2023
Many thanks Kimmie - we appreciate the feedback.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stunning hotel that although very central to Camps Bay feels like its hidden away above everything. We loved our stay there and could not speak highly enough about this place. The location is epic, the rooms were huge and modern, the amenities had all we needed, the rooftop restaurant and bar is stunning, the pool area quiet and super comfortable and first and foremost, the team and management were second to none from start to end, so friendly, helpful and genuine. 5 stars! We stayed further up the coast in our second week but returned for lunch on our last day in CT and the team treated us like we were still guests—wonderful.
Stayed 3 nights in Nov 2023
Response from Management on 29 Nov 2023
Dear Warren thank you for your kind words about our location, rooms, amenities and team! We're so glad we could contribute to a memorable stay. Your compliments will be shared with the staff!"

10/10 Excellent

Michael

Stayed 4 nights in Sep 2023
Response from Management on 29 Nov 2023
Many thanks Michael - we appreciate the feedback after your recent stay!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Management on 29 Nov 2023
Many thanks Patricia - we appreciate your feedback!

10/10 Excellent

Ryan, Bakersfield

Stayed 5 nights in Oct 2023
Response from Management on 29 Nov 2023
Many thanks Ryan - we appreciate the feedback!

10/10 Excellent

John

Stayed 6 nights in Sep 2023
Response from Management on 29 Nov 2023
Thank you John - we appreciate the feedback!

8/10 Good

Malgorzata

Stayed 6 nights in Sep 2023

10/10 Excellent

Craig, Newport Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marley is fantastic… once you figure out where to check-in. After a short climb through a parking garage and the retail center we found a beautiful comfortable room with an amazing view of the beach. Bonus points for many delicious dining options directly in the complex, Zenzero was a personal favorite. The bread and olive oil was some of the best I’ve had. I couldn’t hesitate to stay there again for a second if back in Cape Town or Camps Bay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
We stayed here for our hineymoon and the staff were excellent. Attentive throughout. Would thoroughly recommend.
Stayed 5 nights in Sep 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Management on 29 Nov 2023
Thanks so much Evan - we appreciate the feedback!

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Stay- Marly Boutique
We stayed at the Marly Boutique Hotel for the first stop of our honeymoon. The hotel has a great location across from the beach and surrounded by so many shops and restaurants. It’s also close to the start of the hike for Lions Head. We walked to/from the hotel to do this hike. It’s also a short Uber ride in to downtown Cape Town. The hotel staff was extremely helpful and kind. They provided excellent customer service throughout our entire stay. The rooms were extremely clean and were very modern/well-decorated. We especially liked the towel warmer in the bathroom. The hotel also offers complimentary breakfast at the restaurant downstairs, which was very helpful to not have to plan out another meal while traveling. The breakfast was delicious and offered a great selection of breakfast food and beverage. This was an excellent way to kick off our honeymoon and we could not recommend this stop more. You must stay here when visiting Cape Town area.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ugochi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, tasty food, friendly staff and above great location
Stayed 5 nights in Jul 2023

10/10 Excellent

Irma

Stayed 4 nights in Jun 2023

10/10 Excellent

Ikechukwu

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was top notch. Friendly staff. Beautiful scenery. Just serene.
Stayed 5 nights in May 2023

10/10 Excellent

Christian

Stayed 4 nights in Apr 2023

8/10 Good

Sara

Stayed 1 night in Apr 2023

8/10 Good

C

Liked: Cleanliness, room comfort
Very expensive for what it is
Rooms were great, facilities for an expensive 5* are certainly sub-par. Could do with some TLC and the check-in / bookings department were super greedy. Roof terrace has so much potential, but isn’t what you expect for a c.£500/night 5*.
Stayed 2 nights in Apr 2023

10/10 Excellent

Raj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The only thing more elegant than the property was the staff. They literally went above and beyond from check in to check out to satisfy our needs. Highly recommend!!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on 29 Nov 2023
Many thanks Priya - we appreciate the feedback!

10/10 Excellent

Poonam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Highly recommend

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2022

10/10 Excellent

Sheldon

Stayed 4 nights in Sep 2022

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The position of The zMarly was fabulous., right on the beach and close to restaurants and tour services. Just fabulous!!
Stayed 4 nights in Jun 2022

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 6 nights in Jun 2022

10/10 Excellent

JALEESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Rain shower amazing. Huge room. Several restaurants on site. Spa provides the best massages Wendy is the best. Pool is nice perfect views. Friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome hotel with a range of fantastic restaurants right on your doorstep…all with a stunning view across Camp’s Bay. Staff were wonderful and nothing was too much trouble. Will definitely be back !
Stayed 3 nights in May 2022

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time of my life
I loved S Africa and would highly recommend the Marly
Stayed 3 nights in Apr 2022

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG!!!!!!! I really don’t know where to start, but I’ll just say I NEVER WANTED TO LEAVE!!! The entire experience from booking to check out was absolutely PERFECT!!! My flight was canceled causing me to miss a night, they were exceptionally understanding! It was my birthday and the staff treated me like nothing less than a King!! The hotel is in the perfect location, views are absolutely stunning!! This is the most perfect hotel I’ve stayed anywhere in the world!!
Stayed 3 nights in Mar 2022

10/10 Excellent

Piyush

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my birthday at his property. Was supposed to get an automatic upgrade which didnt happen. Only on asking them again on the final night, they finally updated us.
Stayed 2 nights in Dec 2021

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2021

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definite Stay!
This is an awesome hotel with an amazing staff in an incredible location. Three different and deserving adjectives in one sentence which is truly deserving. The only downside was construction at the pool but other than that, there’s not a negative thing to say.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Would not stay there again
The price we paid was not on par with what I expected and what we received. Extremely expensive and does not even include breakfast. I was expecting a fabulous room. This was a very average hotel room and didn’t even have a bath (the room is advertised with a bath). There was no mini bar, and the hotel skimps on tea and coffee in the room. It’s only saving grace is the sea view. Compared with other hotels we have stayed at in the area this is a rip off and not worth the money we spent.
Stayed 2 nights in Aug 2021

10/10 Excellent

Saad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 3 nights in Mar 2021

10/10 Excellent

E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with great staff.
Wonderful
Stayed 1 night in Feb 2021

10/10 Excellent

Kimmie

Stayed 6 nights in Dec 2020

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Marly Review
The Marly Hotel is so beautiful and Modern style in the heart of Camps Bay. Everything (restaurants, shops & the beach) within reach. It felt like a European Tour.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful hotel right in the heart of Camps Bay. The staff could not have been friendlier or more helpful and did their best during the unfolding Coronavirus.
Stayed 3 nights in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel was great, amazing location, room/rooftop were great.
Stayed 2 nights in Mar 2020

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing location and stunning sea views; beautiful interior; really good food - the best eggs benedict I’ve ever had. The noise from the restaurants right below was loud - so just know it won’t be totally quiet at night. The big disappointment is that the rooftop pool was closed for one of the two days I was there - and it was a reason I booked it as had an international flight to wait for the next night. The hotel has no control over the wind - but it’s a common occurrence enough in Camps Bay that if the pool will be shut because it it, we should be alerted at time of booking to manage expectations - or make alternative plans.
Stayed 1 night in Feb 2020

8/10 Good

Vanessa, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the hotel was comfortable. The staff were very friendly and went out of there way to meet a high level of service. We had an issue with plumbing in our room and the team tried hard to rectify. When it was not possible, they immediately moved us to another room and were extremely gracious in terms of recovery.
Stayed 2 nights in Feb 2020

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best place to stay in Camps Bay
The Marly Hotel was the best! Loved the location, restaurants, pool and most especially the staff. They greeted us daily and turned down our bed with water and chocolates by our bedside. On the day we went shark diving, they met us with a beach basket, towels and water for our day long trip. It was an absolute lovely experience. I would highly recommend.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and the location was premium. Easy access to beach, restaurants, supermarkets.
Stayed 5 nights in Dec 2019