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Reviews of Residéal Premium Cannes

4 out of 5
Residéal Premium Cannes
11 Rue Bertrand Lepine, Cannes, Alpes-Maritimes

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 597 reviews" "
Rating 8 - Good. 258 out of 597 reviews" "
Rating 6 - Okay. 61 out of 597 reviews" "
Rating 4 - Poor. 23 out of 597 reviews" "
Rating 2 - Terrible. 14 out of 597 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mateusz

Stayed 5 nights in Aug 2023
Response from La Direction on 1 Dec 2023
Merci pour votre commentaire.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Terrible dark room with no sunlight
Terrible dark room. You get only one towel for 7 days, with zero sunlight during the week it’s not possible to get your towel dry. You need to clean the room yourself and bring sheets to the washing yourself. Very disappointed!
Stayed 7 nights in Oct 2023
Response from The Management on 1 Dec 2023
Thank you for giving us the opportunity to remind that we are not a Hotel but a Residence.Regards

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Great stay
Great apartments with perfect location close to the beach. Staff are friendly and helpful
Stayed 4 nights in Oct 2023
Response from The Management on 1 Dec 2023
Thank you

10/10 Excellent

Daniel, Southport

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from La Réception on 12 Sept 2023
Merci Daniel

10/10 Excellent

Paul, Cork

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Aug 2023
Response from La Réception on 12 Sept 2023
Merci Paul

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended
Property was in a great location near the seafront and not far from centre of Cannes and all the bars/restaurants. The whole apartment complex is in great condition and the spa and pool facilities were great - we always got a sunbed so no real need to go to the beach if you prefer. There was also plenty of shade at the pool. The room was good although quite stark, but absolutely fine for our needs (3 of us). The aircon worked perfectly! It’s an aparthotel so you do you own cleaning and stripping beds at end of stay, but this was all straightforward and the systems work well. The staff were all excellent - very friendly and helpful. Very minor criticism would be that the bar is limited and you have to ask at reception for drinks but that may have been due to the time we were there (early September). However, the drinks we did have were very reasonably priced. Highly recommended at a great price.
Stayed 4 nights in Aug 2023
Response from The Management on 12 Sept 2023
Dear Peter,It is a great pleasure to read that you enjoyed your stay. We sincerely gope that you will ahev the opportunity to come back to visit is again

10/10 Excellent

Ted

Travelled with group
Liked: Amenities
Cannot think ofanything that was unique , the property was excellelant in avery aspect, however a better selection of TV channels would have been nice .
Stayed 10 nights in Aug 2023
Response from The Management on 12 Sept 2023
Thank you Ted, for your nice feedback.Kind Regards

8/10 Good

Stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent position for visiting Cannes. Loved the pool area but could get noisy. Very useful car park for residents as parking is a nightmare in Cannes.
Stayed 9 nights in Jul 2023
Response from The Management on 8 Aug 2023
Thank you for your feedback, Stephen !

8/10 Good

Verified traveller

Travelled with family
Good stay, however …
Good stay in Cannes , few minutes walk to the beach , close to all the main shops and the main Street . Great location, however before choosing this “hotel’ remember that doesn’t work like that but more like a residence , so daily cleanings are not provided in the apartment ( you have to clean and tidy it up yourself ) , toilet paper/shampoo/body wash are not provided and you must do a final cleaning before leaving. The residence provides a little bit of everything : swimming pool , spa and breakfast . However , breakfast is really plain and for the SPA you must book in advance and is not open all day ( only after 2pm ) . Overall , it has been a good stay and handy for evening walks!
Stayed 5 nights in Jul 2023
Response from The Management on 2 Aug 2023
Than you so much for reminding all this.We sincerely hope to welcome you again !!

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to beaches dinning and shopping. Loved our stay
Stayed 5 nights in Jul 2023
Response from The Management on 24 July 2023
Thank you Patricia,You hope that you will come back :

10/10 Excellent

Virginia

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023
Response from La Direction on 24 July 2023
Merci :-)

10/10 Excellent

Eleonora

Stayed 5 nights in Jun 2023
Response from La Direction on 19 July 2023
Merci :-)

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location for seafront and Center. Staff very friendly and place exceptionally clean. Will certainly recommend for the price.
Stayed 4 nights in May 2023
Response from The Management on 12 June 2023
Thank you Gary :-)

10/10 Excellent

Olena

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's just behind Carlton hotel, in a very respectful area. Close to the beach and all hi-end boutiques. Rooms are nice, clean and big. Staff is very friendly. We really liked it.
Stayed 6 nights in May 2023
Response from The Management on 19 May 2023
Thank you Olena !

10/10 Excellent

Marina

Stayed 3 nights in Mar 2023
Response from La Direction on 2 May 2023
Merci pour votre retourt Marina

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2022
Response from La Direction on 1 Nov 2022
Au plaisir de vous accueillir à nouveau !

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend this hotel
Really enjoyed our stay at this hotel. Our apartment was very functional and well appointed. The property's location is excellent - very central, close to the public beach, city centre with loads of restaurants, bars, shops and cafés. The staff are very helpful and all speak very good English.
Stayed 9 nights in Aug 2022
Response from The Management on 12 Oct 2022
Warm thank you for your nice comment.You main concern is your satisfaction !

6/10 Okay

joelle

Stayed 6 nights in Aug 2022
Response from La Direction on 17 Aug 2022
Merci d'avoirs pris le temps de nous informer sur os impressions.

10/10 Excellent

liane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was fantastic!!! Perfect location and had everything you need in the room it was perfect and the staff are amazing and so helpful.cannot wait to return.thank you for a perfect stay😊
Stayed 7 nights in Jul 2022
Response from The Management on 28 July 2022
Dear Liane, Our main purpose is to satisfy our guests and it is always gratefull so read such a nice feedback. THANK YOU and we are looking forward to welcome you soon. Kind Regards

4/10 Poor

Juxhin

Stayed 4 nights in Jul 2022

10/10 Excellent

Virginia

Liked: Cleanliness, room comfort
The studio was fine for 1 person but would probably be too small fo 2. It was well equipped and located. they offer a cleaning service for a fee. well organized facility.
Stayed 3 nights in Jun 2022
Response from The Management on 8 June 2022
Thank you for your feedback Virginia !

10/10 Excellent

Maria Graciela

Travelled with family
Liked: Amenities, property conditions & facilities
Staff were very helpful and kind. Property were very clean and quiet at night, accessible to everything within few minutes walked.
Stayed 4 nights in Apr 2022
Response from Management on 28 Apr 2022
Dear Maria Graciela, Thank you very much for sharing your feedback regarding your stay at Resideal Cannes. We are looking forward to welcoming you again !

10/10 Excellent

Ivan

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Jason James

Travelled with family
Liked: Cleanliness, room comfort
Great Location (beware of hidden extras)
We rented a 1 room apartment for 3 adults. The apartment complex is ideally located behind the Carlton hotel and a short stroll to the beach. The apartment itself was clean but could do with a fresh coat of paint with lighter colors. The bedroom is very poky with a small alcove where you can store clothes but no other furniture apart from the bed. The two single beds are actually located in the hallway beside the only toilet, and fold up into the wall like those in a mobile home, not very comfortable for an adult tbh. Unfortunately the aircon unit is in the living room so you need to leave the doors between the living room, hall and bedroom open in other to remain cool as the window from the bedroom looks out onto the main corridor access to other apartments and the dark hallway has no window. Smoking is not prohibited on the balcony which we did not know prior to arrival. (one member of our party was a smoker). There is no iron in the room, this must be collected form a room downstairs, also you only get 1 set of towels per person on check-in and additional fresh towels must be paid for. You are not allowed to wash the towels belonging to the complex, you must rent more. The washing machines in the complex also come with an extra charge and cannot be used on Saturdays as the housekeeping use them. The pool is lovely on the grounds but is however shaded for the best part of the day due to the large (beautiful) tree beside it.
Stayed 8 nights in Jun 2021

10/10 Excellent

Vanesa, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely amazing. Few min walk to the beach and shops. The concierge were very nice, kind people. The pool was refreshing and the rooms just a good enough size to sleep, cook and chill. We will definitely be back.
Stayed 3 nights in Sep 2021

8/10 Good

Paul, Cork

Stayed 11 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
It was close to all activies for Festival. Horrible internet...ended using my own tmobile wifi because was not reliable. Some staff was very nice and helpful. Others didnt wear a mask, not helpful
Stayed 10 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My first time using managed apartments, so be prepared if you are used to hotels. When you arrive you will need to go back out to the shops to buy the basics; soap, shower gel and toilet paper even! Only one small towel set was provided and extra towels cost more. When you leave you have to pay €55 to clean your room or do it yourself. The WIFI was very slow, but staff helpful and location very central. Just be prepared for a basic stay with no luxuries, and to buy toilet paper and soap when you arrive.
Stayed 13 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Their check out (10am) and check in (5pm) is in unconventional and inconvenient. There was a lady at reception who was so rude and lacked any manners despite speaking perfect English. Our bed was very comfortable and they have great bedding. Their pool is small and crowded for such a big hotel. Our room had cracks on the ceiling and the finishing was overall in a 3 star condition. I would despite go back as it is close to la Croisette and we hardly spend any time in the room anyway- but it would be nice to come back to a refurbished room.
Stayed 7 nights in Jul 2020

6/10 Okay

Michael

Travelled with family
Liked: Room comfort
location good but ....
Overall, pleasant stay and good location. Issues with poor WiFi connection and tepid warm water for showering despite raising with reception - all subjective to occupancy levels noticed following change over days. Underground parking useful but very tight and care needed!!
Stayed 6 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium Cannes - Apartments
The place was nice. The only problem was the internet connection.
Stayed 5 nights in Feb 2020

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were quite roomy and location was excellent
Stayed 6 nights in Oct 2019

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here for 2 or 3 weeks every year. It's position situated behind the Carlton Hotel meets out location location location criteria.
Stayed 16 nights in Aug 2019

8/10 Good

ELENA

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Good amenities, self cleaning was no hassle and aircon
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think that to expect guests to empty the bins and sweep the floors is very rude. I also think that a property of that standard should be able to have the linen change handled by staff
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of this hotel! The service at the front desk was amazing! The rooms were very clean. We didn’t have a lot of toilet paper supply, soaps or cleaning detergent, but other than that our stay was amazing, rooms were very big and fit our family of 5.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Good location. Clean. Really helpful and polite staff. That’s all you really need
Stayed 11 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for fresh towels - we were there for a week. It was very noisy as we had a hen party group in rooms either side of us and the walls did not keep out the sound.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Staff were great and a great location. pool disappointing with young children, everyone with young children squashed to one end because it very quickly deepens. Rooms very small.
Stayed 5 nights in Aug 2019

10/10 Excellent

Wyeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Superb stay, great apt, pool and facilities. Right beside Carlton hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apartment style accommodations especially for families with young kids. Enjoyed the bunk beds, pool and very close to beach, shopping, restaurants. The only problem was poor wifi connection.
Stayed 8 nights in Jul 2019

8/10 Good

Blueky, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the room, better to have more light. Other than that, everything is quite okayl.
Stayed 4 nights in Jul 2019

8/10 Good

Burooj

Liked: Cleanliness, property conditions & facilities, room comfort
The location very good but internet very bad but there is a condition to clean the apartment and remove the sheets otherwise should pay 70€
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was extremely small. Once you open the sofa bed you will not be able to move within the room!!! The size of the room was not mentioned on Expedia site. Shower handle broken, no safe, poor lighting, very bad small in the hallway
Stayed 3 nights in Jun 2019

8/10 Good

Chris, Northwest UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean property and great heated outdoor pool. Only a couple of small problems but they were resolved - just need to keep mentioning a few times.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Great location, close to everything, few minute walk to the beach Very nice apartment and friendly staff. We will return again.
Stayed 3 nights in Jun 2019