Jalan Pemelisan Agung, Tibubeneng, Kecamatan Kuta Utara, Kabupaten Badung, Canggu
Reviews
8.8
Excellent
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Hands down the most eco friendly/sustainable property I’ve stayed at in Bali! More hotels and properties should be doing the same. No water bottles with water refill stations throughout the hotel. Ideal for families with the rooms having kitchenettes, laundry facilities. We loved the rooftop pool and spent most of our time up there. There is a fair bit construction in the area so we asked for a quiet room away from it and they gave us one. We could hear Finn’s beach club on the weekend but the noise settled by 1am. Balcony doors are quite soundproof so overall we were able to sleep fine with the noise. Would stay here again!
Christa
Stayed 2 nights in Apr 2024
6/10 Okay
Joseph
2 Apr 2024
Liked: Cleanliness, staff & service
Joseph
Stayed 5 nights in Mar 2024
Response from Arista on 4 Apr 2024
Dear Joseph,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Met all our needs. Great staff. Can’t say much about breakfast since I was only half awake and missed the next two days. I did notice live egg and noodle station outside on the patio that no one told me about. Hotel has a secure free parking. Bike rental from that garage next door is a plus ! Wish we had stayed here longer.
Tenzin
Stayed 3 nights in Mar 2024
Response from Arista on 2 Apr 2024
Dear Tenzin,Thank you for sharing your experience with Citadines Berawa Beach Bali.We are pleased to hear that we were able to meet all your needs during your stay. It's wonderful to know that you found our staff to be great, and we appreciate your kind words regarding their service.However, we are glad to hear that you noticed our live egg and noodle station outside on the patio. We apologize for any oversight in informing you about this feature, and we will ensure better communication in the future.Furthermore, we are delighted that you found our hotel's secure free parking to be convenient. We appreciate your mention of the bike rental option from the garage next door, which adds to the convenience of our guests.We regret that your stay was not longer, and we hope to have the pleasure of welcoming you back for a more extended stay in the future.Warm regards,Citadines Management
Dear Brendan,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear M,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Steven,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Nicole,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Jeff,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Jehad,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to contact us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Jehad,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
First and last time at this hotel.
Bad soundproof. Could hear motorbikes and loud music from the clubs distance away
Bathroom was not cleaned properly before we checked in. Hair and mildew found in bathroom. Shower gel bottle was not refilled. When asked for it, we were given bar soap instead. And the tissue box was empty
carmen bee ling
Stayed 1 night in Dec 2023
Response from Arista on 11 Dec 2023
Dear Carmen Bee Ling,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the lack of soundproofing and the cleanliness issues you encountered in your bathroom. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear David,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
8/10 Good
Ahmed
16 Nov 2023
Ahmed
Stayed 2 nights in Nov 2023
Response from Arista on 19 Nov 2023
Dear Ahmed,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
This Hotel has two pools and a good location. Close to the beach and close walk to many restaurants.
Andres
Stayed 4 nights in Oct 2023
Response from Arista on 31 Oct 2023
Dear Andreas,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
10/10 Excellent
Jinhong
27 Oct 2023
Jinhong
Stayed 3 nights in Oct 2023
Response from Arista on 31 Oct 2023
Dear Jinhong,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
6/10 Okay
Darlene Gayle
21 Sept 2023
Liked: Cleanliness, staff & service, amenities
Overall I really liked clean my room looked. There was construction next door and it went on all day. It was hard to relax at the pool and all you hear is loud construction. Also the walls are very thin in the rooms. Whenever the room next door to me would move a furniture (grad chair on tile) I would hear it very loudly. Whenever you would readjust in bed, the floor would make the drag noises too and I’m sure it made the next room annoyed as well. You shouldn’t be able to hear furniture being moved. That such a flaw to this place. It would’ve been perfect but this issue made it hard to have a good night of sleep. I would never stay here again.
Darlene Gayle
Stayed 4 nights in Sep 2023
Response from Arista on 31 Oct 2023
Dear Darlene Gayle,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the inconvenience caused by the noise. We will take necessary measures to minimize the noise disturbance in the room. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
10/10 Excellent
Alexander
21 Sept 2023
Alexander
Stayed 4 nights in Sep 2023
Response from Arista on 31 Oct 2023
Dear Alexander,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Dear Peter,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
10/10 Excellent
Kim
1 Sept 2023
Kim
Stayed 2 nights in Aug 2023
Response from Arista on 31 Oct 2023
Dear Kim,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
6/10 Okay
Wendi
Travelled with family
25 Aug 2023
Liked: Staff & service
Wendi
Stayed 2 nights in Aug 2023
Response from Arista on 31 Oct 2023
Dear Wendi,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
We enjoyed our stay. Great staff and very nice and big room. Very nice pool. Breakfast could be improved with more options. The hotel is in a quiet area a bit far from main Uluwatu beaches and nightlife. Not a single bar or restaurant near-by we always needed to grab a motorbike.
Virna
Stayed 3 nights in Aug 2023
Response from Arista on 31 Oct 2023
Dear Virna,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Lovely stair, great pool and bar overlooking the ocean.
William
Stayed 3 nights in Aug 2023
Response from Arista on 31 Oct 2023
Dear William,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
4/10 Poor
chelsea
31 July 2023
Disliked: Cleanliness, staff & service
Very thin walls, no bottled water, out of any bottled water or ginger ale drinks at the restaurant/room service, out of food menu items, dirty stained sheets/blankets/towels.
chelsea
Stayed 2 nights in Jul 2023
Response from Arista on 31 Oct 2023
Dear Chelsea,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the inconvenience. Please be assured that we take this matter seriously and will address it promptly. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Great location & hotel to stay in Canggu.
Would highly recommend hotel at reasonable price.
Austen
Stayed 3 nights in Jul 2023
10/10 Excellent
Leonardo
17 July 2023
Leonardo
Stayed 10 nights in Jul 2023
10/10 Excellent
Georgia
13 July 2023
Georgia
Stayed 2 nights in Jul 2023
6/10 Okay
Annemarie
Travelled with partner
10 July 2023
Liked: Staff & service
Overall we enjoyed our first stay in Bali but may have been better picking a different location for initial stay.
Staff were great and the hotel is lovely but needs some improvements eg towels are very worn, very limited tea/coffee and toiletries provided as per expectation of this standard accommodation
Great hotel, location is perfect. However the rooms weren’t as clean as I’d like them or expect. I upgraded as the standard rooms were in a closed off area and were very small. The deluxe room was the perfect size.
Mitesh
Stayed 2 nights in Jun 2023
2/10 Terrible
Riley
17 June 2023
Riley
Stayed 2 nights in Jun 2023
8/10 Good
Tesha
9 June 2023
Tesha
Stayed 7 nights in May 2023
10/10 Excellent
Anzhelika, Brooklyn
Travelled with family, Travelled with family and small children, Travelled with group
It's a very friendly basic hotel which might work for a long stay in the most trendy area of Bali. Gastronomic dream this is what Changggu is about).
The beach is in a walkable distance, not for swimming though.
The staff is helpful and friendly.
Regarding hotel- it was built just a year ago but even now you feel already a smell and some cracks because of a high humidity. Not the best construction quality. Its architectural decisions are pretty doubtful as weel- the inner yard reminds a prison corridor from the movies.
Dear Carla,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Nice property by itself but the area does not have many things as it is not like the central of Canggu. However, the property itself was very modern, nice and clean. Service was very good as well. Our room have some noise from the beach club nearby but we were okay with it. If you are affected by noise then try to indicate to the frontdesk and they can put you to the other side.