Does Hotel Maya Caribe Faranda have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Hotel Maya Caribe Faranda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya Caribe Faranda?

Self-parking is free at this property.

What time is check-in at Hotel Maya Caribe Faranda?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

Does Hotel Maya Caribe Faranda provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hotel Maya Caribe Faranda?

Some rate plans available at this property are all-inclusive.

Where is Hotel Maya Caribe Faranda located?

Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 15-minute walk of Tortuga Beach and Langosta Beach. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

Hotel Maya Caribe Faranda Reviews, Deals & Photos 2025

8/10 Good

Bibiana

30 July 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The amenities, food and beach are excellent

Stayed 2 nights in Jun 2025

4/10 Poor

Iveth

27 Oct 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Air conditioning was horrible I was sweating all night even after having it on high, it was warm air. rooms have a humid/moldy smell. I was showering and there was small insects crawling on the shampoo bottle and on the walls. Save your money!

Stayed 1 night in Oct 2025

8/10 Good

Nour Dine

16 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place if you are looking for beach ..Rooms right front of the beach .

Stayed 3 nights in Apr 2025

8/10 Good

Mark

20 Mar 2025

Liked: Cleanliness, staff & service

Value for money budget all inclusive with a better beach than the 5 star hotels. Beautiful grounds with Peacocks and Iguanes roaming free

Stayed 4 nights in Mar 2025

10/10 Excellent

Anis

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the price and the quality of the dining options. People are weclome and professionnal. Very nice beach,

Stayed 7 nights in Mar 2025

10/10 Excellent

Sara

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were so friendly and helpful! We will definitely be back!

Stayed 7 nights in Dec 2024

6/10 Okay

Luis

18 July 2024

Liked: Cleanliness, staff & service

first hotel in Cancun, nice spot, very good beach, next to ferry station for Isla Mujeres

Stayed 3 nights in Jul 2024

6/10 Okay

Kristine Maureen

3 Apr 2025

Liked: Staff & service

Disliked: Amenities

The area by the water was beautiful, definitely a smaller resort which was nice! Rooms were ok definitely needing renovations especially the washrooms. Room service was inconsistent regarding filling supplies the soap toilet paper etc. also inconsistent on times when room service comes. Food and drinks were great options for local food and American food which was liked

Stayed 5 nights in Mar 2025

6/10 Okay

Yury

1 Mar 2025

Liked: Staff & service

Question to the hotel administration: I would really like to know how private property can be on a public beach (10 meters), so that the person from the massage parlor in front of the hotel did not allow sun beds to be placed and kicked vacationers out of this place?

Stayed 3 nights in Feb 2025

6/10 Okay

Araceli

6 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location, staff was super friendly a few managers however were rude. We still enjoyed our stay.

Stayed 3 nights in Aug 2024

8/10 Good

Donatella

12 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A good hotel, with pools and view on the ocean. It’s really close to the ferry that brings you to isla mujeres.

Stayed 2 nights in Feb 2023

2/10 Terrible

Andre Douglas

16 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Booked this hotel then transferred to a different one? Hotel not in business.

Stayed 6 nights in Mar 2024

6/10 Okay

isabel

7 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The room was in bad conditions

Stayed 4 nights in Aug 2024

6/10 Okay

Judith

26 Nov 2023

Liked: Cleanliness

Disliked: Staff & service

Not enough English speaking staff , hard time understanding and getting around. Food could be better just not good.

Stayed 5 nights in Nov 2023

6/10 Okay

Barry

9 Feb 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

They offer a free water park but the hotel staff never new if it would be open as it was beautiful 5 out of 6 days we were there only the last day was raining and the water park NEVER opened.

Stayed 6 nights in Jan 2023

4/10 Poor

Mahesh

1 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Painful stay

Had terrible stay for a night last week. Got my wrist fractured due to broken stairs to beach. Our room 103 was infested with some rodent that ate the bread we had bought. The AC remote didn’t work and had to walk all the way to lobby to report the issue. The room phones don’t work. Other than the location there is nothing positive to write about from my trip.

Stayed 1 night in Dec 2023

6/10 Okay

charelle

3 July 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The rooms smelled of mildew. The peacocks make noises all night in the hallways. The staff was very friendly especially Guadeloupe. He was very attentive . The pools were clean. I did yoga, it was nice but had a lot of ants that kept crawling on the mat. Played pool volleyball, I enjoyed that. I’m pescatarian the first two day there was plenty to eat off of the buffet. The last three days were disappointing because they served the same dishes for breakfast, lunch and dinner. I didn’t have many options to choose from. We tried to eat as soon as they opened up because flies were all over the food. They offer a pizza restaurant, I didn’t care for the pizza. The sushi restaurant I tried it once, they also have a restaurant with hotdogs and hamburgers, also nachos. I ate the nachos once. If you’re vegetarian or pescatarian you may not have many good choices when it comes to food. I did like the mashed potatoes and cilantro rice also the hashbrowns but the served all three only one time during our five day stay. I did like the fact that it’s a beachfront resort.

Stayed 4 nights in Jun 2024

6/10 Okay

Habraham

26 Dec 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Just like the other reviewer's the hotel room i stayed looked nothing like the pictures because it was at the hotel Dos Playas and not the Hotel Maya Caribe, even though I booked at Maya Caribe. It is a bait and switch tactic and after talking to other guest I was not the only one. One of them did complain and they switched them room so that is something you can try. I didn’t want to argue and with 2 kids under 2 I already had enough on my plate. Now about the actual room, it’s old. From the light fixtures to the bed its very old. I guess you get what you pay for however in my case i didn’t pay for that and still got that. The bed only has two bed sheets and both had stains on them. Towels are thin and old and the door looks like it had the landlord special (painted and shaved on the edges probably because of humidity). The noise was not bad despite being in the entrance and first floor. Recap, room is old so don’t expect luxury and at least it was clean. For Food i only paid for the breakfast since the other reviews did not have good experiences on the food and they are correct. If you are doing all day excursions not even breakfast is worth it since you end up leaving before they open. Staff was friendly especially so if you tip. Even if you don’t everyone was nice and friendly. The only person that had a slight attitude was the security guard but it was 1 AM and I also would be grumpy if i worked night shift. The ocean was great and rooms are close by.

Stayed 2 nights in Dec 2023

10/10 Excellent

Yury

28 Oct 2025

Liked: Cleanliness

The hotel left a wonderful impression! Cozy rooms, cleanliness, and a convenient location—everything was top-notch. The warm and welcoming atmosphere made me feel right at home. The staff deserves special praise: friendly, attentive, and always ready to help. And to top it off, the weather was perfect, making the whole stay truly ideal!

Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

9 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my family's first trip to Mexico and we didn't know what to expect. Upon arrival we were greeted warmly and though we were too early for check in they got one of our rooms ready for us immediately and gave us our wrist bands to enjoy the bar while we waited for the other. While the property is old and a tad dated, it was clean and well maintained. The beach is fantastic with lots of loungers and nice sand. The food was great! Each day breakfast, lunch and dinner had different options and there was always something one of the pickier eaters in our group found they really liked. The staff was the highlight of the experience, everyone from roomkeepers, bartenders and even the security guards were friendly and very patient even with my very limited Spanish (most of the staff spoke better english than I do spanish) Guadalupe in particular made our time at the buffet so good. He immediately took to doting on my family each time we arrived for a meal, making sure we had everything we needed, including making sure my tequila never ran dry. At the end of the trip, him and I parted with a handshake and a hug and that alone was enough to make me want to come back to Maya Caribe. Tip the staff, get your expectations in check that this isn't a 5 star resort but an incredibly cozy and authentic feeling gem and you'll have a great time.

Stayed 6 nights in Oct 2025

4/10 Poor

Oscar

20 Sept 2025

Liked: Staff & service

Disliked: Property conditions & facilities

No tienen servicio de bebidas en camastros, área de Playa y albercas.

Stayed 6 nights in Sep 2025

10/10 Excellent

Anayeli

1 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Esta rica la comida Son muy amables

Stayed 1 night in Aug 2025

10/10 Excellent

Ana Laura

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Está bastante bien por el precio cálidad del hotel. El personal es muy amable

Stayed 1 night in Aug 2025

10/10 Excellent

Alma Gabriela

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente para dormir. Descansa muy bien.

Amanecer en la playa. Frente al restaurante Cielito Lindo.

Jueves de noche mexicana. Música y comida deliciosa.

Stayed 5 nights in Jul 2025

8/10 Good

Ruth Leticia

27 July 2025

Liked: Cleanliness

Disliked: Amenities

No es lo que prometen en fotos. La habitación le falta mantenimiento, lavabo quebrado, cortina de baño rota, espejo quebrado, sábanas que parecían viejas , más que ver con las fotos, solo una opción de restaurante cuando se decía tener al menos dos. Poca variedad de comida, la persona que nos recibió en recepción muy grosero y despota , me dijeron que frito frigobar estaba surtido y no tenia mas que agua. En general le falta mucho mantenimiento al hotel, en la alberca calaba el piso en los pies y muy poca variedad . Poco recomendable

Stayed 3 nights in Jul 2025

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