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Grand Royal Lagoon

2.5 star property
Lakefront hotel with marina and 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Royal Lagoon

Outdoor pool
Exterior detail
Standard Room, Pool View ( subject to availability)
Outdoor dining
Reception
Reviews
7.0

Good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
The price is AU$104
includes taxes & fees
12 May - 13 May

Explore the area

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Popular LocationCancun Convention Center19 min walk
  • Popular LocationTortuga Beach3 min drive
  • Popular LocationLa Isla Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive
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Room options

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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The price is AU$159
includes taxes & fees
20 May - 21 May
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About the area

Cancun

Grand Royal Lagoon is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on a lake. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive
  • Chac Mool Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Señor Frogs - 5 min drive
  • Club InterContinental - 7 min walk
  • Taqueria los Chachalacos - 3 min drive
  • The Surfin Burrito - 5 min drive
  • Natura - 5 min drive

About this property

Grand Royal Lagoon

Hotel near La Isla Shopping Mall
Close to Chac Mool Beach and Cancun Convention Center, Grand Royal Lagoon provides a marina, a terrace, and a garden. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking and extended parking
  • Limo/town car service, express check-out and express check-in
  • Babysitting (surcharge), a porter/bellboy and tour/ticket information
Room features
All guest rooms at Grand Royal Lagoon boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Express check-in available

Check-out

Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Royal Lagoon?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on 12 May 2024 start from AU$104.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Lagoon?

Self-parking and extended parking are free at this property.

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Grand Royal Lagoon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 823 reviews" "
Rating 8 - Good. 273 out of 823 reviews" "
Rating 6 - Okay. 206 out of 823 reviews" "
Rating 4 - Poor. 101 out of 823 reviews" "
Rating 2 - Terrible. 75 out of 823 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sanjida

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.
Stayed 7 nights in Apr 2024

8/10 Good

Tyler

Stayed 1 night in Mar 2024

10/10 Excellent

Davis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

adolfo

Travelled with family
Stayed 2 nights in Feb 2024

6/10 Okay

Pedro

Travelled with family
Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024

8/10 Good

Larissa, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024

8/10 Good

Michelle Ann Del

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Stayed 8 nights in Jan 2024

4/10 Poor

Abram

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge A

Travelled with family
Disliked: Property conditions & facilities, room comfort
Terrible
Solamente diré que es el peor lugar en Cancún en donde me he hospedado.
Stayed 1 night in Dec 2023

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!