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Portal Palace Hotel

3.0 star property
Hotel with free breakfast, a short walk to Basilica of the National Shrine of Our Lady of Aparecida

Photo gallery for Portal Palace Hotel

1 bedroom, free WiFi, bed sheets, wheelchair access
Exterior
Reception
Reception
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
  • 10000 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
  • 10000 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
  • 10000 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Av. Itaguaçu, 618, Aparecida, SP, 12570-000

What's nearby

  • Aparecida Walkway - 11 min walk - 1.0 km
  • Padre Vitor Coelho de Almeida Event Center - 11 min walk - 1.0 km
  • Basilica of the National Shrine of Our Lady of Aparecida - 11 min walk - 1.0 km
  • Aparecida Market - 13 min walk - 1.1 km
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 19 min walk - 1.6 km

Getting around

  • Pindamonhangaba Railway Station - 35 min drive

Restaurants

  • ‪Ana Café - ‬10 min walk
  • ‪Obelisco Café Bar - ‬10 min walk
  • ‪Restaurante e Churrascaria Dois Irmaos - ‬18 min walk
  • ‪Griletto - ‬7 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Portal Palace Hotel

Hotel near Basilica of the National Shrine of Our Lady of Aparecida
A free breakfast buffet, a bar and a restaurant are just a few of the amenities provided at Portal Palace Hotel. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • A lift
Room features
All 50 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch LED TVs with digital channels
  • Wardrobes/cupboards, ceiling fans and housekeeping

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 8:30 PM; BRL 35 per night; reservations required
  • Uncovered parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: BRL 35.00 per night
  • Nearby parking fee: BRL 35.00 per night (328 ft away; open 6:00 AM to 8:30 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Portal Palace Hotel Hotel
Portal Palace Hotel Aparecida
Portal Palace Hotel Hotel Aparecida

Frequently asked questions

Is Portal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portal Palace Hotel?

Self-parking is available for BRL 35.00 per night.

What time is check-in at Portal Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Portal Palace Hotel?

Checkout is at 10:00 AM.

Where is Portal Palace Hotel located?

Situated in Aparecida, this hotel is within a 10-minute walk of Vale do Paraíba and Basilica of the National Shrine of Our Lady of Aparecida. Nativity Scene Hill - Shrine of Our Lady Aparecida and Pendiao Stadium are also within 10 minutes.

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Portal Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 118 reviews
Rating 8 - Good. 31 out of 118 reviews
Rating 6 - Okay. 17 out of 118 reviews
Rating 4 - Poor. 14 out of 118 reviews
Rating 2 - Terrible. 17 out of 118 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Luiz roberto

Liked: Property conditions & facilities, room comfort
Nao me mandaram nota ate hj do consumo
Stayed 1 night in Feb 2023

4/10 Poor

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Precisava ter chuveirinho nos banheiros.

Não tinha chuveirinho no banheiro, algo que acho bastante anti higiênico. Sem garagem também. Porém, assumo: boa localização.
Stayed 2 nights in Mar 2025

6/10 Okay

Vanuza

Stayed 2 nights in Mar 2024

8/10 Good

ALESSANDRO

Liked: Staff & service, room comfort
Boa estadia. Quarto limpo, porém estavam em reforma
Stayed 2 nights in Dec 2024

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

A estadia foi curta, a acomodação que ficamos foi ideal, com um belo cafe da manhã de excelência!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rilsiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção muito boa. Funcionários educados e prestativos. Café da manhã muito bom e com diversidade. Camas confortáveis e chuveiro quente. Falta um estacionamento.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armelinda

Stayed 3 nights in Oct 2024

10/10 Excellent

Francielson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar bem legal,limpo e bem recepcionado
Stayed 1 night in Oct 2024

8/10 Good

erico gedeao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elisangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi positiva a minha experiência de estadia no hot

Stayed 3 nights in Oct 2024

4/10 Poor

Samara

Disliked: Cleanliness, property conditions & facilities, room comfort
Limpeza horrível. Porta do Box não fecha… diz ter estacionamento e não tem. Mesmo sendo um preço baixo, a limpeza pode ser mto melhor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as necessidades da minha família
Stayed 1 night in Sep 2024

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo, tudo muito bom

Ficamos apenas 1 dia, mas tudo que tivemos acesso foi muito bem preparado, quarto limpo e organizado, toalhas cheirosas e muito limpas, camas e travesseiros confortáveis e o chuveiro INCRÍVEL. Os atendentes muito simpáticos e solícitos, o café da manhã muito bem servido e com várias opções. Recomendo muito o hotel, retornado a casa da Mãe, certamente o escolherei para ficar.
Stayed 1 night in Sep 2024

4/10 Poor

Valdinei

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Razoável, internet ruim não pegava, cama de casal é duas camas de solteiro unidas, no anúncio do hotel diz que tem estacionamento mais não é verdade o estacionamento é o do santuário e é pago.
Stayed 3 nights in Sep 2024

10/10 Excellent

Renata Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wallacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ieda M N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi otima estadia, muito próximo do Santuario. Acomodacoes, refeicao excelentes.
Stayed 1 night in Sep 2024

8/10 Good

Maria de F do C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Matheus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deixou a desejar!

Não poderia esperar grande estadia de um hotel de baixo custo, mas tem coisas que não precisam de luxo ou dinheiro para fornecer, como a educação dos atendentes! Fomos muito mal recebidos pelo rapaz da recepção. O hotel não disponibiliza estacionamento (estava na descrição do mesmo). Os lençóis e fronhas estavam sujos quando chegamos, o banheiro também! O box do banheiro não fechava por completo, o que fez molhar todo o banheiro. A ducha é muito boa, não tenho como falar mal. O café da manhã também surpreendeu, básico mas muito bem servido. Conclusão, espero não precisar voltar a me hospedar nele!
Stayed 1 night in Aug 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities
Desapontada, limpeza do quarto e do banheiro muito ruim. Ficamos 3 dias hospedados, nem o básico como repor os papel higiênico fazem, tivemos que pedir na recepção. Ao tomar banho, o banheiro molha todo. Café da manhã razoável
Stayed 3 nights in Jul 2024