Camellia Shores Hotels, Norfolk

"Ah, the Delta Marriott. Reliable in all the ways you’d expect — until it isn’t. Let’s start with the billing adventure. I was told only a $150 deposit would be charged to my card. Simple enough, right? Except I was also staring at an $820 charge for three nights I had already paid for. When I brought this up, the front desk assured me everything was fine. Plot twist: it was not fine. It took one genuinely determined young woman to actually dig in and find the issue. She deserves a raise. The others deserve a refresher course. Then there were the outlets. All of the bedroom outlets were completely dead on arrival — great news if you enjoy living off the grid, less great if you need to charge literally anything. Engineering came up, took one look at the situation, and explained that fixing it would require disassembling the headboard and the TV frame. We all smiled, nodded, and mutually agreed that wasn’t happening. Something tells me I was not the first guest to report this, nor will I be the last. The hotel itself is clean and perfectly typical — no complaints there. But between the phantom charges and the decorative outlets, this stay had some personality."

"Clean and convenient"

"Room was great. Beautiful view of the ocean. Plenty of space. I see a lot of positive reviews about the breakfast. It’s ok. Nothing to get excited about. However hotel location and quality of the room is legit."

"Food variety for breakfast was great. The staff was very helpful and friendly. The location is wonderful. "

"Everything was amazing!! The staff were amazing as well...very professional. The only con was the beds were very hard"

"Staff were great with check-ins..Our toilet kept running water because the commode wouldn’t fill with water. Called front desk and they said they would get maintenance. Maintenance called two hours later when we were ready to go to sleep. We told them come fix it the following day and no one did. Other than that it was a good stay."

"Beautiful view and modern amenities! We thoroughly enjoyed our stay here."

"Great local shopping"

"It would have been nice if when we checked in we had been told that if we parked in the lot we would not be able to leave until 12 the next day due a race in the morning. It messed up our whole morning and reason for coming to Va Beach."