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"Great spacious room. But air cond cannot be adjusted down as they are still on winter season. I needed to open the window to cool down the room. There are plenty of restaurants around. However, if you order Uber or taxi with luggages, make aure you get it to come to the right entrance as it is levelled whereas the back entrance has steps. You need to ask for the right address at the reception. It was confusing for the drivers."

"Older hotel in need of decoration. However, very comfortable beds, clean rooms with mini fridge etc. Excellent service from the staff and a great breakfast. "

"Location is decent and the amenities look good though I dod not check them out. Staff was less than helpful. "

"Everything was great . Room service, front desk, staffs and the property condition were all excellent except the size of the shower stall. I am a small person but could not take a shower without constantly bumping into the wall. "

"Surprisingly good service and amenities! First, the staff was genuine in their concern to do whatever they could for guests at all times. Very clean but small room with daily cleaning. We were skeptical about the promise of always available snacks and drinks, and of the crowd that might attract, but our concerns were happily unfounded. Great value on all counts. Lovely small outdoor terrace. Easy 30 minute walk to Douro and close access to lovely park and lots of cafe’s (try Eroica, cycling cafe just down the street) and restaurants. "

"Excellent"

"Close to central rail station. Very quiet and staff is professional "

"Sauna / spa facilities were good "

"Great design helpful staff A large chair to sit in was missing and it was shown in the photo of the room Housekeeping did not always leave supplies in bathroom"