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Reviews of Ben Sheann Hotel

3.5 out of 5
Ben Sheann Hotel
Main Street, Callander, Scotland

Reviews

4.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.2/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

john

Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short brake
Amazing wether great hotel so friendly
Stayed 2 nights in Jun 2023

6/10 Okay

Neil

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where you dont want to stay
We came to a locked door,had to wait for someone to come to the door.The owner asked who we were if we had a booking.He stood & huffed & puffed,looking at his watch.He eventually took us in,seemed confused,took our payment,then showed us our rooms,which smelt of damp as so did the house,the bedding was stained with dampness,the whole place was disgusting.We asked for a refund which he refused & told us it was the cost of a parking fine,he doesnt deserve to have a business.The house had tins of paint,paint brushes,step ladders tools lying everywhere. He was extremely rude with absolutely no customer service.
Stayed 1 night in Feb 2023

2/10 Terrible

Ron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer onderkomen situatie. Erg koud. Het eten was ronduit walgelijk. Zeer onhygienisch sanitair. Personeel onbetrouwbaar en onvriendelijk. Konden geen rekening uitprinten en wilden bij het vertrek de rekening nog de tweede keer betaald hebben. Zeer slechte locatie! Gelijk schrappen van de lijst. Aldaar gesproken met een familie uit Zeeland die dezelfde ervaringen hadden. Een echte smet op onze reis. Dieptreurig dat zulke lieden hier in 2023 nog mee wegkomen. SCHANDE!!!
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn knushotel, met erg vriendelijk personeel. Goed ontbijt en goede bedden.
Stayed 1 night in Jun 2019