Search Best Resorts in California Desert

"Unfortunately, the pool hours changed and we weren't able to enjoy the facilities as expected. Definitely recommend updating the details for your property/website this way the guests know what to really expect...."

"Yikes"

"Did not use hot tub. We enjoyed the Pool a few times. "

"For the price it would be nice to have room cleaned daily."

"So this place has a lot of potential without a lot of work. I think they are severely under staffed. We stayed a week and never got our room cleaned once even though we asked for it once only. The hallways and general areas are dirty. Getting a drink at the pool bar is a 30 min wait. Maybe a little planning or more staff would elevate this issues."

"Great location to downtown! Fast and easy valet parking! Friendly staff, large rooms and great water pressure!"

"Very good service and the spa"

"I am so surprised there are so many positive reviews for this hotel. The first room I was put in was in SERIOUS need of an update. Dirty carpet, baseboards, walls, damaged furniture (all surfaces were completely banged up/burn/water marks, broken lamp) I asked to move rooms and did get moved to a more updated room. It was still needing some TLC. The pool chairs are newer and nice, but the pool and hot tub need some repairs. The edge around the hot tub is full of dirt/mold(?). Overall, it was fine enough that we stayed the whole 3 nights, but I would definitely not spend the amount we spent to stay there again. It needs a serious update. Pros: Friendly staff, good location for walking to downtown, it was quiet at night while we were there. "

"This historic resort is a gem and one of the most beautiful properties to stay! The grounds keepers obviously know what they are doing! Unfortunately the rest of the staff (front desk registration, manager, many of restaurant staff, some pool staff, some housekeeping, etc) are borderline incompetent and not hard workers! Each year it seems to get worse. The resort manager needs to go! We want this property to shine and be around for years to come!"