View from property
Check availability

Reviews of Cleopatra Hotel

3.5 out of 5
Cleopatra Hotel
2 Al Bustan street, Downtown, Cairo, Egypt

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 225 reviews" "
Rating 8 - Good. 84 out of 225 reviews" "
Rating 6 - Okay. 38 out of 225 reviews" "
Rating 4 - Poor. 18 out of 225 reviews" "
Rating 2 - Terrible. 13 out of 225 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. Very clean rooms . Friendly and helpful staff.
Stayed 2 nights in Feb 2024
Response from Cleopatra Hotel on 21 Feb 2024
Our Dear Valued Guest Alina, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

6/10 Okay

IRINA

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very convenient location, close to all major attractions, very nice staff. One day we had to go on a trip very early before restaurant was open and we asked them if they could give us some food because everything was still closed around and they gave us plenty to eat Unfortunately conditions of the hotel is so so, beds are not comfortable, some furniture is broken and a/c didn’t work properly. Also bathroom has black mold on the sealing
Stayed 2 nights in Jan 2024
Response from Cleopatra Hotel on 29 Jan 2024
Dear Valued Guest Irina, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

KATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the only thing was that it was too noisy, it should have a better quality of windows. Besides that everything was very good.
Stayed 2 nights in Jan 2024
Response from Cleopatra Hotel on 22 Jan 2024
Our Dear Valued Guest Kathsrine, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

reva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cleopatra Hotel on 9 Jan 2024
Our Dear Valued Guest Reva, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

DARREN, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service
Incredible and very helpful staffs. Outdated property. Most of the time washroom was not functional. In shower or sink water not drain properly its back up water everywhere. Breakfast was delicious and variety each day. Closer to main attractions. Overall its a good place for short stay
Stayed 3 nights in Nov 2023
Response from Cleopatra Hotel on 20 Nov 2023
Our Dear Valued Guest Darren, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Leonid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel for one night due to location across the street of the Egyptian museum. It was a pleasant stay due to responsive staff, good breakfast and location.
Stayed 1 night in Nov 2023
Response from Cleopatra Hotel on 19 Nov 2023
Our Dear Valued Guest Leonid, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

feroz

Travelled with partner
Liked: Staff & service
Disliked: Amenities
decent hotel for out and about people
Stayed 4 nights in Nov 2023
Response from Cleopatra Hotel on 14 Nov 2023
Dear Valued Guest Feroz, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

6/10 Okay

Yan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to museum. Nice hotel with nice breakfast included. Dinner price is also reasonable. Room is very roomy and comfortable. However they did not have cloth hangers in the room. It took us several times to request and finally someone brought us just three. Also street noise at night can be troublesome for some people.
Stayed 2 nights in Nov 2023
Response from Cleopatra Hotel on 13 Nov 2023
Dear Valued Guest Yan, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Lana

Stayed 2 nights in Nov 2023
Response from Cleopatra Hotel on 5 Dec 2023
Our Dear Valued Guest Lana, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 4 nights in Oct 2023
Response from Cleopatra Hotel on 28 Oct 2023
Our Dear Valued Guest Armando, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for sightseeing, ATMs are 400 feet away (cheaper than the airport), room was clean and wonderful, bed was very comfortable, A/C was cold, staff were very friendly, and the breakfast had a wide selection. I most definitely staying there when I return to Cairo next year. And there is a convenience store open 24/7 within 500 feet. Most tour companies will pick you up from this hotel.
Stayed 3 nights in Oct 2023
Response from Cleopatra Hotel on 19 Oct 2023
Dear Valued Guest Jason, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

6/10 Okay

Stephen

Liked: Staff & service
The Hotel was ok. I was led to belive when booking this hotel that there was free Wi-Fi. The WiFi is only available at the reception area and is very slow and at times unavailable. Luckily I purchased a local SIM card at the airport which sufficed but again that fluctuated between 3G and 4G the best I got was 1.8 mbs
Stayed 3 nights in Oct 2023
Response from Cleopatra Hotel on 13 Oct 2023
Our Dear Guest Stephen, Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you for a next stay in Cairo. Warm Regards

4/10 Poor

elsayed, Brooklyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is ok service room bad counter manger too bad
Stayed 2 nights in Aug 2023
Response from Cleopatra Hotel on 22 Aug 2023
Our Dear Guest, Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you for a next stay in Cairo. Warm Regards

6/10 Okay

Gulshan

Travelled with partner
Yes
Stayed 5 nights in Aug 2023
Response from Cleopatra Hotel on 10 Aug 2023
Dear Valued Guest gulshan, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

anton

Liked: Cleanliness, staff & service
wi fi was not working
Stayed 4 nights in Aug 2023
Response from Cleopatra Hotel on 6 Aug 2023
Dear Valued Guest Anton, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

4/10 Poor

Baltazar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had problems with the door of my room, did not work, and one day was the whole day open. I reported early morning and no one came to look it.
Stayed 6 nights in Jul 2023
Response from Cleopatra Hotel on 17 July 2023
Our Dear Guest Baltazar, Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you for a next stay in Cairo. Warm Regards Cleopatra Hote

10/10 Excellent

Saleem, Menifee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with a great attention to details, specially Amina from the cleaning crew, very friendly staff, great breakfast and excellent location. This is my second time at this hotel, and I will be back again.
Stayed 5 nights in May 2023
Response from Cleopatra Hotel on 26 May 2023
Dear Valued Guest Saleemto, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness
Hotel is a good value for the price. Conveniently located across the street from the Egyptian Museum and Sadat metro stop. Breakfast buffet was good. Spacious rooms. AC barely sufficient. Staff helpful. Check in/out very easy.
Stayed 6 nights in May 2023
Response from Cleopatra Hotel on 25 May 2023
Dear Valued Guest Joseph, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We apologize for your experience and we'll make sure to avoid because we always concern to our guests experience and we always our standard is making our guests stay comfortable. Your generous rate have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Best Regards Cleopatra Hotel

10/10 Excellent

harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like wifi,not enought channel to watch sports,the breakfast is simple.not quite. I think it needs sounds proof windows i lot traffic noise and the hotel infront made big patty outside and the music is loud.i understood the hotel can control.location is good and safety. The guys were friendly.
Stayed 2 nights in May 2023
Response from Cleopatra Hotel on 13 May 2023
Dear Valued Guest Harold, Greetings from Cleopatra Hotel.\ We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Value stay in heart of city
Location is best part of hotel - the hotel itself is dated but the rooms were large and clean with decent A/C. No bar in the hotel but there are plenty of bars across the road in other hotels Breakfast was fine and even the noise which others have moaned about from the outside traffic was not a big issue
Stayed 3 nights in May 2023
Response from Cleopatra Hotel on 9 May 2023
Dear Valued Guest Andrew, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to lots of shopping, high rise, plenty of security and safe - no hidden fees, good breakfast
Stayed 4 nights in Apr 2023
Response from Cleopatra Hotel on 19 Apr 2023
Dear Valued Guest Rolando, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of shops and restaurants and river Nile walking distance.
Stayed 4 nights in Apr 2023
Response from Cleopatra Hotel on 13 Apr 2023
Dear Valued Guest Rosa, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Lenia

Stayed 2 nights in Mar 2023
Response from Cleopatra Hotel on 1 Apr 2023
Dear Valued Guest Lenia, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff with big and clean rooms!
Stayed 4 nights in Feb 2023
Response from Cleopatra Hotel on 25 Feb 2023
Dear Valued Guest David, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the smell of cigarettes smoke.
Stayed 2 nights in Jan 2023
Response from Cleopatra Hotel on 26 Jan 2023
Dear Valued Guest Victor, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We apologize for your experience and we'll make sure to avoid because we always concern to our guests experience and we always our standard is making our guests stay comfortable. Your generous rate have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Best Regards Cleopatra Hotel

8/10 Good

Yousaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and value for money
Great location and good buffet breakfast. Rooms are nice but need better windows to block the traffic noises.
Stayed 1 night in Jan 2023
Response from Cleopatra Hotel on 11 Jan 2023
Dear Valued Guest Yousaf, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply can’t recommend
They upgraded me to a suite, which I will be honest I did appreciate, but there were no towels in the bathroom and they said they would send them up twice and never did. Had a great ne night stay where I ended up not showing for this reason alone. Condition was not great and bedding was old
Stayed 1 night in Dec 2022
Response from Cleopatra Hotel on 16 Dec 2022
Our Dear Guest , Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you again. Kind Regards Cleopatra Hote

6/10 Okay

Jose, Azusa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wi-fi sucks. Tv reception bad. I couldn't watch FIFA games. Food was OK.
Stayed 3 nights in Dec 2022
Response from Cleopatra Hotel on 12 Dec 2022
Our Dear Guest, Thank you for your rating, We are so pleased that you enjoyed your stay with us here at Cleopatra Hotel, and thank you for being our guest We promise you to provide best services always and try avoid any negatives. We are looking forward to welcoming you, your family and your friends for a next stay in Cairo. Warm Regards Cleopatra Hotel

6/10 Okay

Hiroaki

Stayed 1 night in Dec 2022
Response from Cleopatra Hotel on 10 Nov 2023
Dear Valued Guest Hiroaki, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Jasmine, Bexhill on Sea

Response from Cleopatra Hotel on 10 Nov 2023
Dear Valued Guest Jasmine, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

4/10 Poor

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap Stay
It was poor, no cleanliness, noisy rooms, broken air con, broken fridge. People smoking everywhere in the building, including the lifts.
Stayed 4 nights in Nov 2022
Response from Cleopatra Hotel on 2 Dec 2022
Our Dear Guest , Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you again. Kind Regards Cleopatra Hote

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy customer
It was a pleasant experience. The breakfast Buffett was great. It is great value for your money
Stayed 3 nights in Nov 2022
Response from Cleopatra Hotel on 20 Nov 2022
Dear Valued Guest Kevin, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

6/10 Okay

saleem

Stayed 3 nights in Nov 2022
Response from Cleopatra Hotel on 20 Nov 2022
Our Dear Guest , Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you again. Kind Regards Cleopatra Hote

4/10 Poor

Piotr J

Travelled with partner
Disliked: Cleanliness, staff & service
Great lokation but there wes mold,a lot of mold in the bathrooms. We chanhed rooms three times and noticed the same problem in every one of them .When we arrived there my bed looked like someone was sleeping there and they did not change the sheets.And also do not expect friendly staf in the hotel restaurant ,they need some training. Front desk was friendly so the dorman.The bigest isue was dirty showers .
Stayed 8 nights in Oct 2022
Response from Cleopatra Hotel on 14 Nov 2022
Our Dear Guest, Thank you for your review, thank you for being our guest. We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience.Warm Regards Cleopatra Hotel

10/10 Excellent

Paulo, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but strange policy fo guests
Stayed 5 nights in Oct 2022
Response from Cleopatra Hotel on 12 Nov 2022
Dear Valued Guest Paulo, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Still a good deal.
It was good, the staff was friendly and helpful. Breakfast was great, can’t complain. 2 things did bother me - there was a fly in our bedroom that bugged the hell out of us; the shower door was broken and it was a challenge to open and close it.
Stayed 7 nights in Oct 2022
Response from Cleopatra Hotel on 22 Oct 2022
Dear Valued Guest, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Jonathan

Travelled with partner, Travelled with group
The hotel is centrally located right next to Tahir Square and the old national museum. The services was pretty good too. But air conditioning was not adjustable, either full blast or off. The beds were pretty comfortable, and the laundry service was great. The morning breakfast was descent and the cafe was good as well. It was great that there was ice cream, dessert, and food restaurant attached to the hotel too. All in all, I would return to the Cleopatra again. The hotel is about 30 minutes from the airport, and they can arrange transportation for 15.00 US. The drivers cannot go into the airport though. Just an FYI, the drivers will be waiting across the arrival pick up zone for international flights.
Stayed 5 nights in Sep 2022
Response from Cleopatra Hotel on 14 Sept 2022
Dear Valued Guest Jonathan, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2022
Response from Cleopatra Hotel on 18 July 2022
Dear Valued Guest Ahmad, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Moustafa

Liked: Staff & service, amenities, property conditions & facilities
Staff, is absolutely awesome. Very polite and friendly. Location is very close to downtown, Egyptian museum, River Nile, etc. Few things in cleaning could help with stay, there was no hot hot water, but management took care of this immediately, also small bugs in the bathroom, water leaks inside the bathroom ceiling, but overall nice stay
Stayed 1 night in Jul 2022
Response from Cleopatra Hotel on 16 July 2022
ear Valued Guest Moustafa, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. Thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from Cleopatra Hotel on 28 June 2022
Dear Valued Guest Zach, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

4/10 Poor

W

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Cleopatra Hotel on 22 June 2022
Our Dear Guest , Thank you for your review, We promise you to provide best services always and try avoid any negatives. and we apologies for any bad experience. We are looking forward to welcoming you, your family and your friends for a next stay in Cairo. Regards Cleopatra Hote

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2022
Response from Cleopatra Hotel on 17 July 2023
ear Valued Guest Joel, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. Thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Saleem, Menifee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really a great hotel to stay at in Cairo. Friendly staff, very clean room and excellent location. I left a note for the manager about the amenities I hope you got it. This is where I will stay every time I go to Cairo.
Stayed 4 nights in Jun 2022
Response from Cleopatra Hotel on 18 June 2022
Dear Valued Guest Saleem, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hote

4/10 Poor

Ahmad

Disliked: Cleanliness, staff & service
It’s really bad, the room is dirty the customer service is awful the breakfast is terrible really Bad place I never recommended.
Stayed 2 nights in May 2022
Response from Cleopatra Hotel on 11 June 2022
Our Dear Guest, Thank you for your review

6/10 Okay

Yasin

Business traveller
Disliked: Staff & service
Poor
Attitude must improve. You ask for basic staff answer no . Or pay and you get.this the first hotel have no IRON in the room..water is their welcoming dirnk. How many days you may stay you will have to pay for water.
Stayed 1 night in Mar 2022
Response from Cleopatra Hotel on 9 Mar 2022
Thank you our dear guest Yasin for staying at Cleopatra hotel during your stay in Cairo. We apologize for your experience and we'll make sure to avoid because we always concern to our guests experience and we always our standard is making our guests stay comfortable and serve our best. Wish you best of luck always. Kind Regards

6/10 Okay

Alex

Disliked: Cleanliness, property conditions & facilities
Hygiene standards below average
This hotel’s cleanliness standards are not what they should be. My bathroom was not clean, as the toilet had disgusting hairs and and so did the floor. No towels, I asked for some at reception and I was given just one. The sheets covers had cigarette burns on them. If you are a light sleeper, this is not an option for you as the windows are not double glazed and the permanent car’s beeping will go straight into your room for most of the evening. The only good feature about his hotel is its location, besides that it has been disappointing and definitely not good value for money.
Stayed 2 nights in Jan 2022
Response from Cleopatra Hotel on 11 Jan 2022
Thank you our dear guest Alex for staying at Cleopatra hotel during your stay in Cairo. We apologize for your experience and we'll make sure to avoid because we always concern to our guests experience and we always our standard is making our guests stay comfortable and serve our best. Wish you best of luck always. Kind Regards

2/10 Terrible

Ziyad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I got rapped from the security guard. Two of them and since day 1 they pushed me over over daily to get money which I have not and it was so uncomfortable until I got stolen with the last money I had 2000 Egyption from the security guys out of hotel . Mangers covered them up and kicked me out of hotel saying there was no availability when I booked through Expedia. I just want my money and fair back
Stayed 1 night in Jan 2022
Response from Wael El-Shahawy - G.M on 11 Jan 2022
Dear Ziyad You didn't stay in the hotel, so your review is misleading as we reported to Expedia Group

8/10 Good

Masoud

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021
Response from Cleopatra Hotel on 24 Dec 2021
Dear Valued Guest Masoud, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

8/10 Good

Samir, Dearborn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is overlooking famous Tahrir square. The proximity of all attractions, and restaurants.
Stayed 2 nights in Nov 2021
Response from Cleopatra Hotel on 16 Dec 2021
Dear Valued Guest Samir, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Warm Regards Cleopatra Hotel

10/10 Excellent

Khalifa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Cleopatra Hotel on 28 Oct 2021
Dear Valued Guest Khalifa, Greetings from Cleopatra Hotel. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience with Expedia Group clients, which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous rate have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Cleopatra Hotel. Best Regards Cleopatra Hotel