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"Rooms and the building need an upgrade. The floor tiles all over look like they are dirty all the time.it dos not look like an luxury hotel, more like a3 star hotrl. The tooms are off a cold ook, coffe machine btokenz no coffee cops and tispoons, no glasses for roomdrinks. Compleetary things are ofered onec per stayeven thou is all inclusive. Drins areof bed quality and deluded . The beach and ocean are anusabsle because of blak flag all the time. If youneed togo go intothe ocean you need to go toothe hotels ,like Hilton. Restaurants are croided. And you need to wait on lie for a table even though there are plenty of emty table inside. Te bedt thing ithe hoteleas the coffee bar. Entertainment is poor at night. , music is betwen 6 to 8 and 5an nothing todo"

"Spa was very good. Staff very friendly. Food was good. Premium wines were expensive."

"Location great everything great … food can use a lil more flavor. Other then that great place to stay "

"The restaurants stated they were open til a certain time, when I would go around 9ish they were all closed! Some days the restaurants were closed and the food didn't have much flavor as far as ramen, or potatoes weren't seasoned well and the horchata did not taste like horchata. Very Americanized for sure. I also purchased an ocean view one of the reasons I chose this resort, my front view was the pool and part of the ocean. "

"Place is awesome and would go back "

"Beautiful resort and a wonderful stay as always. Great food, beautiful weather, and friendly staff. Our butler was amazing (Daniel). It was a lovely stay."

"Great location to walk into San Jose Del Cabo. Convenient to other nearby stores. Great hotel if you want to be able to walk out of resort and get to nearby restaurants and shops. Great staff! All rooms have ocean views. "

"We were very happy with our stay at the Krystal Grand. The property is lovely, the rooms clean and comfortable, the pools are great, and the staff are very nice. The beach is lovely for walks but it isn’t swimmable. We loved the sound of the waves crashing onto shore. Several people we met complained about the food. It isn’t bad but it isn’t 5 star dining for sure. Honestly, the prices of the 5 star resorts in the area were significantly more than the rates at the Krystal Grand when we booked and I didn’t expect 5 star dining. It was a good deal and a beautiful place to spend our family vacation."