In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Days Inn by Wyndham Cadillac

2 out of 5
Days Inn by Wyndham Cadillac
6001 E M 115, Cadillac, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 343 out of 882 reviews" "
Rating 8 - Good. 344 out of 882 reviews" "
Rating 6 - Okay. 123 out of 882 reviews" "
Rating 4 - Poor. 53 out of 882 reviews" "
Rating 2 - Terrible. 19 out of 882 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The business room was comfortable with plenty of space. The pool and hot tub were also clean and well maintained
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Julie,We are delighted to hear that you enjoyed the comfort of our business room and the cleanliness of our pool and hot tub. Your satisfaction is our priority, and we strive to provide a pleasant stay for all our guests. Please feel free to contact our management team for any further assistance or feedback.

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property great room everything was outstanding other than the check in clerk.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Carrie,We appreciate your kind words about our property and room. We take all feedback seriously and aim to provide excellent service to all our guests. If you have any further concerns, please do not hesitate to reach out to our management team for assistance.

8/10 Good

Chery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had to wait 10 minutes for someone to appear at the front desk. We tried the dinger multiple times. We called the hotel # to see if it was forwarded to a cell phone, but it wasn’t. When she appeared she said she was checking the pool chemical levels. There was no sign stating she would be back. I asked my husband if we should call 911. The toilet in our room was not securely fastened to the floor and was leaking. It was reported to the front desk at checkout.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Chery, We apologize for any inconvenience you experienced during your stay and appreciate your feedback. Our team works diligently to ensure prompt service at all times. Rest assured your concerns have been noted for our team's review and future improvements. Your observations are valuable to us for enhancing our guest experience.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to family
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Janet,We are glad to hear that our hotel's location was convenient for your visit to family. Your comfort is important to us, and we hope you had an enjoyable stay overall. If there is anything we can assist with in the future, please do not hesitate to reach out to us directly.

2/10 Terrible

Mark

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We got put in room 222 upstairs with a broken ice machine that shook our room every hour all night long. Staff was very nice but my stay was the worst I have ever experienced. No sleep
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Mark, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issue with the ice machine promptly to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.

8/10 Good

Rashonda, Dansville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We stay here yearly to do a ski trip. Easy in and out, decent breakfast, pool and hot tub. We always get a suite as it’s more roomy and nice with a fire place and kitchenette. However this last time the pullout sofa was broke and when we checked in, they asked if there was 4 of us and never told us that the sofa was broke and couldn’t use the bed. Not all of us were sleeping in a king.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Rashonda, We appreciate your continued patronage for your annual ski trip. We regret to hear about the inconvenience with the pullout sofa and the lack of communication regarding its condition. It's important to us that all aspects of your stay meet expectations, and we will address this with our team for improvement. Your feedback helps us enhance our guest experience for the future.

4/10 Poor

Diana

Travelled with family
Liked: Staff & service
Disliked: Amenities
With an obvious lack of space and no interest in remodeling or upgrading, this hotel opted to make the room adjoining ours the "breakfast area", complete with a beeping waffle maker and very loud espresso machine in the hall right outside our door starting at 5:30 am. Staff was great, but management really should not be charging for this room.
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Diana, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. For any concerns regarding noise or room amenities, please feel free to reach out to our management for further assistance. We value your input and look forward to addressing any issues to enhance our guests' experience.

10/10 Excellent

christopher

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello christopher,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the value and the staff was great!
Stayed 2 nights in Jan 2024
Response from Manager on 8 Feb 2024
Hello ADAM,Thank you for your positive feedback! We are pleased to hear that you found our hotel to be a great value and that our staff provided excellent service. We strive to provide a wonderful experience for all our guests and we are glad to know we succeeded. We hope to welcome you back in the future.

4/10 Poor

clarke precision

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello clarke precision,We're sorry to hear that your recent stay fell short of your expectations. We encourage you to reach out to our hotel directly to discuss any issues you encountered during your stay so that we can address them. We value guest feedback and strive to make improvements based on your experiences. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mitchel

Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Mitchel,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Dylan, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could contact us directly with any specific concerns you may have had during your stay. We strive to provide the best possible experience for our guests and would like the opportunity to address any issues you encountered. We hope you will reconsider and give us another chance in the future.

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 8 Jan 2024
Hello Jeanne,Thank you so much for your wonderful rating! We're delighted to know that you had a fantastic stay at our hotel. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent experience.

8/10 Good

Fenwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Fenwick,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our property to be a nice place to stay. We strive to provide a comfortable and enjoyable experience for all our guests. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Cadillac
We stopped here on the way to go skiing. The hotel was in very nice condition, our limited interaction with staff was good. Pool area was clean and fun for our family. Room was very comfortable. Was a light night at the hotel so it was super quiet, which we loved. Breakfast was fine, something for everyone and the area was clean and pleasant. Overall a really good value!
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Greg,Thank you so much for taking the time to share your experience with us! We're thrilled that you enjoyed the hotel's condition, found the staff interaction satisfactory, and enjoyed the clean and fun pool area. It's great to hear that the room was comfortable and that the quiet atmosphere was to your liking. We're glad breakfast had something for everyone and that the area was clean and pleasant. Your kind words are greatly appreciated, and we hope to welcome you back for another great stay!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly desk employee. She should be given a raise. Love the stay except for an uncomfortable bed
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Hello Debra,Thank you for your feedback! We appreciate your kind words about our desk employee and will definitely pass along your praise. We're sorry to hear that you found the bed uncomfortable and will take your comment into consideration for future improvements. We hope you had an overall pleasant stay with us.

10/10 Excellent

Bethiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 26 Dec 2023
Hello Bethiah,We are thrilled to hear that you had a wonderful experience during your stay with us! It was a pleasure to have you as our guest and we thank you for choosing our hotel. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hello Heather,We are thrilled to hear that you had a wonderful experience during your stay! We aim to provide exceptional service to all our guests, and we are delighted that we achieved this during your visit. Should you have any future travel plans, we would be thrilled to welcome you back to our hotel again.

8/10 Good

Kaitlyn

Stayed 2 nights in Dec 2023
Response from Manager on 10 Dec 2023
Hello Kaitlyn,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. Should you have any additional feedback or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downfall is this hotel does not have an elevator otherwise great stay.
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Melissa,We appreciate your feedback about your stay at our hotel. We apologize for any inconvenience caused by the absence of an elevator and thank you for recognizing the other positive aspects. We value your input and hope to welcome you back in the future.

8/10 Good

Kaitlyn

Travelled with family
it was alright
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello Kaitlyn, Thank you for taking the time to provide us with your feedback. We appreciate hearing about your experience and we strive to continually improve our services. If there is anything specific you would like to share so we can better understand how to meet our guests' expectations in the future, please feel free to reach out to our management team.

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2023
Response from Manager on 24 Nov 2023
Hello Elizabeth,We appreciate you choosing our hotel for your stay. If there are any specific concerns or feedback you would like to share, please reach out to us directly. Your input is valuable to us and we aim to constantly improve our guests' experience.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 22 Nov 2023
Hello Gabriel,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Danielle,Thank you for choosing our hotel for your recent stay. We appreciate your rating and apologize for any inconveniences you may have encountered during your visit. We strive to provide exceptional service and will utilize your comments to enhance the experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Bryce,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations, and we would appreciate additional details about the specific issues you encountered during your stay. Your feedback helps us to continuously improve our services.

10/10 Excellent

Eric

Stayed 1 night in Oct 2023
Response from Manager on 15 Nov 2023
Hello Eric,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Joseph,Thank you for your incredibly positive rating! We strive to provide exceptional experiences for our guests and we're thrilled that we exceeded your expectations. We look forward to welcoming you back in the future!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy good
Fast friendly check in , very clean , comfy, breakfast was good!
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hi Rachel,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness, fast check in services and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and clean! Will stay again!
Stayed 2 nights in Sep 2023
Response from Manager on 30 Sept 2023
Hi Kimberly,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Beth,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
needed an elevator - couldn't get king room because my husband can't climb stairs
Stayed 2 nights in Sep 2023
Response from Manager on 24 Sept 2023
Hello Kathleen,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our elevator and also our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Staff was great. Needs a little touching up (paint) but otherwise was fine for a basic hotel.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hi Kimberly,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great other than the girl was beyond rude and unprofessional.
Stayed 2 nights in Sep 2023
Response from Manager on 21 Sept 2023
Hello Deborah ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Sep 2023
Response from Manager on 18 Sept 2023
Hello Robert,Know that your voice is of tremendous importance to us and we value your comments about our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 12 Sept 2023
Hello Ramona,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Marian

Stayed 1 night in Sep 2023
Response from Manager on 10 Sept 2023
Hello Marian,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The handicapped room was absolutely perfect and beautiful. The pool area was very nice too. Nice breakfast and fantastic staff. Billyjo and Tresemme took really good care of our Mom. Honestly the whole staff was just great. The downside was the millions of nats caught in cobwebs covering the outside of the hotel. Not a nice visual as you are entering the facility you are about to stay in. Also the wood bench is falling apart.
Stayed 4 nights in Sep 2023
Response from Manager on 9 Sept 2023
Hello Sandra,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Bob

Stayed 1 night in Sep 2023
Response from Manager on 30 Sept 2023
Hello Bob, Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 9 Sept 2023
Hello Thomas,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Nice stay
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hi Brianna,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 Excellent

Vonda

Travelled with family
Liked: Amenities
The temperature of the pool was perfect. What a great way to unwind at the end of the day😁
Stayed 1 night in Aug 2023
Response from Manager on 1 Sept 2023
Hi Vonda,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 Good

Troy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 31 Aug 2023
Hello Troy,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Not ADA compliant.
Stayed 1 night in Aug 2023
Response from Manager on 1 Sept 2023
Hello Andrea,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Please do consider us again on your next visit to the area.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay here was good. Cleanliness in the rooms were fine. But the exterior of the building was in desperate need of a power wash and looked very gross. The staff did good and the pool area was nice.
Stayed 1 night in Aug 2023
Response from Manager on 21 Aug 2023
Hello Heather, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excellent

Daniel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful, funny and genuinely caring. The room was clean and well styled. We were able to bring our fur babies. Check-in was easy. We enjoyed a dip in the pool and jacuzzi after dinner and a walk downtown. The area is beautiful and clean.
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hi Daniel,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 Good

Wayne

Stayed 1 night in Aug 2023
Response from Manager on 29 Aug 2023
Hello Wayne,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Corey

Stayed 1 night in Aug 2023
Response from Manager on 27 Aug 2023
Hello Corey,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello David,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Barbi

Liked: Cleanliness, staff & service
The outside of the building scared me with alot of what looked like mold. I don't know if power washing would help. The inside changed my mind it was nice, clean and staff was friendly. It is tucked back out of the way and could barely see the sign for it. Overall a decent night's stay.
Stayed 1 night in Jul 2023
Response from Manager on 31 July 2023
Hello Barbi, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on 1 Aug 2023
Hello Andrew,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.