2 outdoor pools, open 9:00 AM to 8:00 PM, pool loungers

Reviews of West Coast Inn's

3 out of 5
West Coast Inn's
PR-307 Km 7.4, Cabo Rojo

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Habiamos visitado las facilidades en varias ocasiones (apartamentos y habitaciones individuales). Honestamente nos encanta el lugar, pero nunca lo habíamos visto con tanto deterioro. Es una pena ver que los alrededores de las facilidades ni piscinas no estaban limpias, los muebles del área de la piscina rotos, algunas maderas del piso del área de la piscina y rampa para subir a las habitaciones estaban sueltas (rotas). No habia agua caliente en la habitación.
Stayed 3 nights in May 2024

4/10 Poor

Mariangeli

Disliked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Was very big and spacious for an affordable price. Highley recommended
Stayed 2 nights in May 2024

2/10 Terrible

LUZ

Disliked: Cleanliness, staff & service
El apartamento estaba infestado de cucarachas.
Stayed 2 nights in May 2024

8/10 Good

Mayra

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jennie

Stayed 3 nights in May 2024

6/10 Okay

Juan

Travelled with family, Business traveller
Poor Service
Stayed 1 night in May 2024

6/10 Okay

Julio

Travelled with partner
Good location but place needs improvement.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cancelaron el estadia y no me han devuelto el dinero👎
Stayed 1 night in Apr 2024

10/10 Excellent

Naimeh

Liked: Amenities, property conditions & facilities
super
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, small but comfortable room. No hot water. This was perfect for my needs.
Stayed 1 night in Jan 2024

6/10 Okay

Leticia

Stayed 3 nights in Jun 2023

4/10 Poor

Miguel, New Britain

Travelled with partner
Disliked: Amenities
Poor room lighting, one wash cloth for two people, same bed sheets for four to five days, little to almost no water pressure to shower. No outlets in the bathroom.
Stayed 13 nights in Nov 2023

10/10 Excellent

Judy, Zephyrhills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. 5 minutes away to the beach. Very clean, confortable, very polite staff. The view was incredible. It could help a little update, better towel, (my Grandaughter’s was good, but mine had stains. Overall, I like the place and will stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Maria isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything
Good experience
Stayed 2 nights in Sep 2023

8/10 Good

Betsabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el sitio tranquilo muy cómodo los apartamentos pero necesita un poquito más de limpieza pero definitivamente volvería de nuevo
Stayed 2 nights in Aug 2023

4/10 Poor

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to get my room change due to broken bed, now water pressure no hot water. When my room was changed still no hot water but the pressure was better. I would not stay here in the future. Pool also was not clean.
Stayed 4 nights in Aug 2023

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primero me dijeron mi reservación aparecía cancelada, luego que solo había pagado una noche cuando tenía evidencia de ambas cosas, la recepción no fue el mejor trato. Cuarto sucio el piso, baño no bajaba bien inodoro, lavamanos agua se quedaba estancada, bañera agua fría siempre,nevera con moho. Limpieza pobre. Lo único bonito y limpio área de piscina
Stayed 2 nights in Aug 2023

8/10 Good

Marta I

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 4 nights in Jul 2023

10/10 Excellent

Joel Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
They are very clean we enjoyed our stay it was very close to the beach (Buyé) and to El Poblado de Boqueron and easy to get to from the airport
Stayed 5 nights in Jul 2023

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

ArleNe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place
Stayed 3 nights in Jul 2023

8/10 Good

Candido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure was low
Stayed 2 nights in Jul 2023

8/10 Good

franshezka

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Jul 2023

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Big rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Denisse

Stayed 2 nights in Jul 2023

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty water leaking from ceiling on bathroom
The room has a good A/C and the beds are ok but other than that the bathroom was leaking nasty water from the ceiling on too of the trash and the toilet and the shower. The water on the shower does not get hot. The pressure is very low i had to take off the head of the shower and get very close to the wall to get some water while the nasty water from the ceiling it was hitting my back very nasty very unfcounftable situation.Talk to the staff because one of the leaks it was coming from the light on top of the toilet and i express the concern. They did nothing about it.
Stayed 3 nights in Jul 2023

4/10 Poor

Mirelly colon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones no estan limpias y la piscina que podria ser su único atractivo estaba sucia.
Stayed 3 nights in Jun 2023

10/10 Excellent

Benito

Stayed 3 nights in Jun 2023

8/10 Good

Ashley

Stayed 2 nights in Jun 2023

6/10 Okay

Jeffrey, Twin falls

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We loved the location and price. Rooms need renovated. Had no hot water for two days and little water pressure entire time. In 4 days no cleaning period came into our room, our 2 trash cans were over flowing
Stayed 4 nights in Jun 2023

6/10 Okay

KATIA

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Ramsesa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice pool area. Great customer service
Stayed 2 nights in Jun 2023

10/10 Excellent

Ramsesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Yamiliz

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The person who did the check in was very kind and diligent. The room was fine, but unfortunately they gave us a room on the 3rd floor and the water in the shower did not come up, the light in the room went out and we could not call anyone, because there was no one in the office, it was only one night and to solve it was good, because we could sleep! The surroundings were clean as well as the room!
Stayed 1 night in Jun 2023

10/10 Excellent

JOMARIE NUNZI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Estancia super tranquila, con piscinas y parking. Muy agradable, nuestro lugar favorito en vacaciones!
Stayed 3 nights in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and other areas were good!
Stayed 1 night in Jun 2023

10/10 Excellent

Adriana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos mucho nuestra estadia en el hotel, tiene una vista espectacular y nos encantó que podemos hospedarnos con nuestra mascota. La habitación super espaciosa y limpia. Y el staff fue muy amable durante el proceso de check-in.
Stayed 2 nights in Jun 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper recomendado, los apartamentos estaban bien limpios y súper espaciosos. Piscina estaba limpia y cualquier problemita los de la oficina estaban disponibles.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Daisy

Stayed 1 night in Jun 2023

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs lots of cleaning in and around property , the pool had lots of debris , towels and shower curtains need to be replaced. The dog barking in one of the rooms was annoying …I rate it a 3- and that’s being nice
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
VERY DISAPPOINTED!
Stayed 2 nights in Jun 2023

2/10 Terrible

Waleska

Stayed 1 night in Jun 2023

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was calling all week and never get to talk to anyone. Every time I went down to front desk there wasn't anybody attending. I've been staying there once a year for the last 5 or 6 years. I was disappointed.
Stayed 2 nights in Jun 2023

10/10 Excellent

David, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and price, really nice and clean room
Stayed 1 night in May 2023

10/10 Excellent

Jose, Toa Alta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Near best beaches of the southwest area of Puerto Rico. Bed and pillows can be better.
Stayed 1 night in May 2023