Top Hotels Near CNS Cares in Richland from AU$82

"In a world, fantastic "

"Zero cleaning, zero bed change, during my week stay! Staff hides behind door next to desk ! And doesn’t come out unless you call or ring bell ? "

"bugs were in my room , i got moved room and still had bugs in there. i will never stay here again"

"Mix of positive experiences and a few notable concerns. Pros:
 The setting is absolutely beautiful, nestled right along the Columbia River. The property itself is clean and well-kept. Complimentary bike usage. The rooms are nice overall, with a fireplace and a nice soaking tub. Has onsite restaurant and bar. There is a spa listed as an amenity, though it appears to operate on an on-call basis rather than being regularly staffed. Cons:
 The pool was a major disappointment. It’s advertised as heated, but it was extremely cold during my entire stay. I was told something was broken, yet there didn’t seem to be any urgency to fix it over the course of the week of my stay. The beds were just okay, mine had noticeable indentations and could use flipping. Bedding is minimal (just a sheet and a thin blanket), so request extra blankets if you stay here. I also had an issue with pricing transparency. After initially booking through Expedia, I extended my stay directly through the front desk and was quoted a discounted rate. However, I later found out the nightly rates varied and ended up being about $105 more than expected. To management’s credit, they did resolve the issue after I raised it, but issue left me uneasy and impacted my trust. Service Concern: While pouring coffee, a staff member (later identified as the GM) removed the carafe, spilling hot coffee on me. There was no apology, followed by overly familiar and awkward interaction. It was unprofessional and inattentive. "

"I thought it was built in the 90s turns out it wasn’t"

"The hotel was clean and our room was good. It had a really big walk in shower. The one thing I will mention is that during check in there seemed to be no one at the front desk. We waited for 10 minutes only to realize someone was sitting in the back room the whole time, they just didn’t know or acknowledge that we were there. We came after check in time, so I don’t understand why the employee didn’t acknowledge us and check us in. Other than the delayed check in we enjoyed our stay. One last thing, this hotel does not offer a shuttle to the airport. So if you need a ride use uber, Lyft or whatever you use to catch a ride. "

"clean room, beautiful view of the river, great amenities "

"Surprisingly clean and updated rooms. Mattress was better than some places. Entering the facility was awkward. It felt like you were entering a prison (not that I have been in one). You had to use your key card at EVERY SINGLE DOOR (two to enter the front desk area and one more just to get to the hallways where the rooms are). The parking lot was large, but full, this place stays pretty full all of the time. The staff were friendly, but they were not your “typical” hotel staff, they looked a little rough. Nothing ever happened, or was observed, but I have been to places where I felt safer. I would not recommend this place to a solo female traveler, or expensive vehicles. Big things were it is cheap (word correctly chosen), clean and fairly comfortable. Just remember that this is an extended stay, so you get a motley crew of fellow inhabitants. One other thing of note. Not all rooms have blackout curtains, so if you work overnight, makes sure you get one that does. Some only have mini blinds and even at night it is still quite bright in the room. "

"This was a great experience here! They set me up sweet with a late check in, room was SO clean I was impressed. Staff was kind and sweet, would definitely stay here again great value. Thanks y'all! "