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Reviews of Embassy Hotel

3.5 out of 5
Embassy Hotel
Corner Montilla Blvd. & T. Sanchez St., Butuan, Agusan del Norte

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 67 reviews" "
Rating 8 - Good. 18 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Early Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience, staff was very nice and friendly. Rooms were nice and clean. Good Hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cirdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers didnt drain. Periodic intermittent internet but overall it was excellent. Good food great staff.
Stayed 12 nights in Mar 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very friendly helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe were friendly and understanding about people with ASD disorder and helpful and there wasn’t anything they wouldn’t do to make you feel comfortable
Stayed 14 nights in Mar 2024

8/10 Good

PETER, NEVADA CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the response from the staff about "hulmigous" (ants) in the room. Immediate clean up. I liked the response to the absence of internet service for the first few hours of my stay. "We are working on it." and the problem was likely not to do with the hotel but the ISP. I liked the bathrooms in both rooms I stayed in. Outstanding size of the shower, water pressure and volume was great, the shower fixtures were top notch. Best I have experienced in the Philippines. The neighborhood appears rough but it is safe and the people are not in anyway threatening.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arnel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff members are excellent. I’m sure will come back and visits again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and friendly, our rooms were clean, sheets & towels were clean, the shower works good, water pressure are good and hot water supply in the shower were excellent..I’m a happy customer 😄
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Stayed 1 night in Jan 2024

10/10 Excellent

viktor

Stayed 1 night in Jan 2024

10/10 Excellent

Renalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, very friendly staff and good service.
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good place to come to when you visit Butuan City! I also liked that there is a gym super close to this Hotel! The staff are friendly and they make a great breakfast!
Stayed 4 nights in Nov 2023

10/10 Excellent

Francisco, Lynn

Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far Best hotel in the Philippines
We have stayed at a lot of hotels in the Philippines and this one was the Best by far!!! Very friendly staff and the room was very clean shower was wonderful overhead rain fall.
Stayed 2 nights in Nov 2023

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Oct 2023

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Sep 2023

2/10 Terrible

Costel

Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

MARC

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.Need honesty on free breakfast
Place is clean and the staff are really nice. They need to be honest with their free breakfast though. During booking, they should specifically mention that their free breakfast is only for 2 guests When I booked this hotel, I choose for free breakfast and it was clearly stated that there will be 3 guests.
Stayed 1 night in Jul 2023

10/10 Excellent

viktor

Stayed 3 nights in Jul 2023

8/10 Good

Josef

Travelled with partner
Liked: Cleanliness, staff & service
A few words to describe this hotel: CLEAN. The foyer. The stairs. The room. The CR. All spotless. Not one insect. Better than Astoria Mnl, which had an ant infestation. COMFY. the pillows. The duvet. Easy to lay on and stay warm. Astoria had worst quality pillows and a blanket used in the Vietnam war. CONVENIENT. parking right in front watched 24/7 by security. It was a bum fight at Astoria just to get to the grab ride. The bfast was simple yet tasty. The coffee was great. The AC is window mount type, thus noisy. And until about 11:30pm there was road noise. Use earplugs. The shower was spacious and ample hot water. Overall a great alternative to Watergate, which is fully booked unless you reserve weeks in advance. I recommend. This is a genuine review. Other hotels reviews can be easily analyzed for inauthenticity.
Stayed 1 night in Jul 2023

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wide variety of foods on the menu for lunch and dinner. The food was very good. Breakfast was one of 3 selections but quite good. The rooms were just the right size for our needs. Big walk-in shower with great water pressure. The beds were very comfy, and the air conditioning worked well. The best part about staying here was the staff. All friendly and very polite. All our requests for towels or water was promptly delivered to our rooms. I had a birthday while staying here and the staff gave me a cake and sang happy birthday to me. It’s the little things that make the stay from nice, to memorable. I would definitely recommend this place if you’re coming to stay in Butuan.

8/10 Good

david

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Shaddad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE
The location is very good Clean rooms Also the staff very friendly Thank you
Stayed 4 nights in Sep 2022

10/10 Excellent

Juselle

Stayed 2 nights in Sep 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and bathroom, Good AC, and great breakfast that was included.
Stayed 4 nights in Jul 2022

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and excellent free breakfast. Highly recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Victor

Stayed 1 night in Jun 2022

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service
My Family enjoyed their stay
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No working generator in times of disrupted electricity. Thus, no water, no aircon. Such discomfort it would bring.
Stayed 1 night in May 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Novelita

Liked: Cleanliness, staff & service, property conditions & facilities
Windows were not closed when we stayed the night therefore mosquitoes got in the room. I only discovered it in the morning when I noticed that there was a big fly in the room.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service....Wish they had an elevator or escalator for PWD.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Only queen bed provided instead of roomy two bed as pictured.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient. The staff went out of their way to be nice and helpful. Felt safe
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a short-term (week) stay, pretty much all I really needed. Downside maybe was no cooler or microwave in room; also no laundry (washer/dryer) service. Excellent daily breakfast and very friendly staff.
Stayed 6 nights in Nov 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and clean. The staff are great and I give them 5 stars.
Stayed 1 night in Nov 2019

8/10 Good

daisy may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great as well as the cleanliness and friendly staff.
Stayed 1 night in Oct 2019

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place needs help!
This hotel needs a lot of maintenance. they didn't have enough food for breakfast. the toilet didn't work, they didn't have towels in the room. This place need total management change as they seem to not care about anything and don't care about their guests.
Stayed 1 night in Oct 2019

6/10 Okay

bernardo

Disliked: Staff & service
No return
We book for 3 pax, with 3 free breakfast, but they allowed only 2 pax for the breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Adli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and friendly staff
Stayed 1 night in Oct 2019

10/10 Excellent

Xiumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Richard on 29 Sept 2019
Thank you very much and it was a pleasure having you. Looking forward to be of better Service on your future visits. Thank you

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019
Response from Richard on 29 Sept 2019
Thank you and we apologize for any Inconvenience you might have experienced. Rest assured we Will always do our best to improve our Service. Thank you

8/10 Good

Mgerald, Nyc

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the welcoming and very accommodating receptionist. She is quick to offer assistance. The room is clean and the bed is comfy. It’s a nice place to stay for overnight or quick business, without the frills.
Stayed 1 night in Aug 2019
Response from Jane on 29 Sept 2019
Thank you very much and we hope to serve you better on your future visits.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff, clean rooms
Stayed 1 night in Aug 2019
Response from Richard on 10 Aug 2019
Thank you very much and we hope to see you soon in one of your future visits.