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Reviews of Nightcap at the Ship Inn

3.5 out of 5
Nightcap at the Ship Inn
8 Albert Street, Busselton, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 139 reviews" "
Rating 8 - Good. 55 out of 139 reviews" "
Rating 6 - Okay. 9 out of 139 reviews" "
Rating 4 - Poor. 6 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will stay again
Stayed 2 nights in Apr 2024
Response from The Ship Inn on 26 Apr 2024
Hi Lester,Thanks for your review. We look forward to having you stay with us again.Kind regards,NikiManagement

8/10 Good

Ken

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and helpful... dining very good.
Stayed 3 nights in Apr 2024
Response from The Ship Inn on 26 Apr 2024
Hi Ken,Thank you for your review. If there is anything we can do to make your stay a five star experience, please reach out to us. We look forward to having you stay with us again.Kind regards,NikiManagement

10/10 Excellent

Noelene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ben

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit in December 2023
We stayed in apartment 1. Not a good apartment to stay in as there is a Dan Murphy's next to it and a huge parking area. So until 9.00pm there are a lot of comings and goings. The apartment itself is well appointed and was clean, apart from a few marks on the kitchnette floor. The bed is amazing. The unit has a balconey which unfortunately faces onto the parking lot. Next visit, we'll book the swimming pool facing room.
Stayed 2 nights in Dec 2023

8/10 Good

Lyn

Stayed 1 night in Dec 2023

10/10 Excellent

Lynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk everywhere, even to the beach. Good location to stay as a base if you want to head down south to other towns beaches during the day.
Stayed 3 nights in Nov 2023

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2023
Response from Reservations team on 14 Nov 2023
Thank you for your feedback

8/10 Good

Gerald, The Villages

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very poor internet in the room. Receptionist said it was due to a Internet provider issue. However, it would allow me to log on in the common area but not the room.
Stayed 1 night in Nov 2023
Response from Reservations team on 14 Nov 2023
Thank you for your feedback

8/10 Good

natalie

Travelled with group
Liked: Cleanliness, staff & service
Need a toilet down stairs
Stayed 2 nights in Oct 2023
Response from Reservations team on 2 Nov 2023
Thank you for your feedback.Reservations team

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy, the room was spotless and it’s in a convenient location
Stayed 2 nights in Oct 2023
Response from Reservations team on 2 Nov 2023
Thank you for your great feedback.Reservations team

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Reservations Team on 2 Nov 2023
Thank you for your great feedback.Reservations team

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Reservations team on 2 Nov 2023
Thank you for your great feedback.Reservations team

10/10 Excellent

Chris

Stayed 2 nights in Jan 2023
Response from Reservations team on 2 Nov 2023
Thank you for your great feedback.Reservations team

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was way to small to even go to the toilet without hitting the basin, you could hear people walking around in the next door apartment and also in ours. Open section to the stairs which was extremely unsafe for our baby. Property needs some upgrades, looks nothing like the online images.
Stayed 2 nights in Aug 2023

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place to stay loved it
Stayed 2 nights in Jun 2023

8/10 Good

Christine

Stayed 1 night in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Iris on 29 May 2023
Dear ChristopherThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place was clean and fresh, check in was a breeze, room was nice service was good
Stayed 1 night in May 2023
Response from Iris on 24 May 2023
Hi DeanThank you for the review and feedback! We are glad you enjoyed your stay with us.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Philip, High Wycombe

Stayed 2 nights in May 2023

10/10 Excellent

Greg

Stayed 1 night in Apr 2023
Response from Iris on 24 May 2023
Dear GregThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Sienna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean and comfortable accomodation, easy check in and lovely bed.
Stayed 1 night in Apr 2023
Response from Hotel Management on 29 May 2023
Dear Sienna Thank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs screens in shower & a set ofscissors in kitchen drawers. So close to all amenities, shopping & dining. Stayed in same room last month. Highly recommended
Stayed 3 nights in Apr 2023
Response from Hotel Management on 24 May 2023
Dear MartinThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

6/10 Okay

Heeyoung

Stayed 2 nights in Apr 2023
Response from Hotel Management on 24 May 2023
Dear HeeyoungThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room for a couple of hours before I went to a family bbq, I didn't get to sleep there as I was locked out of the room when I returned as the door closed when I was out the front on the phone .... I couldn't find a after hours number to get help, I left one of the room keys at my family's house but i had no transport to get it so my only option was to walk there in wet Busselton and I was too tired to walk all the way back 😞
Response from Hotel Management on 24 May 2023
Dear KellyThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

4/10 Poor

Caitlin

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The bed was the most uncomfortable thing I have ever slept on!
Stayed 1 night in Mar 2023
Response from Hotel Management on 29 May 2023
Dear Caitlin Thank you for your time for the review and feedback.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly checkin. The property is very central so can walk to everything. Rooms are quite new and have everything you need including lots of parking. Would definitely stay there again.
Stayed 2 nights in Mar 2023
Response from Hotel Management on 30 Mar 2023
Dear Shelley Thank you for the review!We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom very tiny. Needs at least more towel rails / hooks & shower curtain. Considering price of apartment, the complimentary house wine is rubbish & upsizing to a pint wouldnt be too much to ask. Staff amazing. Would definitely stay again.
Stayed 2 nights in Mar 2023
Response from Hotel Management on 30 Mar 2023
Dear MartinThank you for the review and feedback.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Hayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is within walking distance around town... for us. Dan Murphy right next door. Neat and clean..... road noise was a bit when we stayed, other than that would stay here again
Stayed 1 night in Feb 2023
Response from Iris on 27 Feb 2023
Dear HaydenThank you for the review!We would highly recommend you our Pool View Room, which is facing inwards and usually is quieter.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Lyndall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to have separate space to our daughter. Plenty of room. Clean and comfortable.
Response from Iris on 27 Feb 2023
Dear Lyndall Thank you for the review!We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

Elly

Stayed 1 night in Dec 2022
Response from Iris on 21 Dec 2022
Dear Elly Thank you for the review.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

10/10 Excellent

richard

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 3 nights in Sep 2022

8/10 Good

Andries

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Well prepared and well presented.
Stayed 1 night in Aug 2022
Response from Hotel Management on 21 Aug 2022
Hi AndriesThank you for the nice review.We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship InnKind RegardsHotel ManagementThe Ship Inn Busselton

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient 👌
Stayed 1 night in Aug 2022
Response from Hotel Management on 21 Aug 2022
Hi EmilyThank you for the 5-star review!We sincerely look forward for an opportunity to welcome you back again.Kind Regards,Hotel ManagementNightcap Hotels The Ship Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Management on 10 Aug 2022
Thank you for the review. We sincerely look forward for an opportunity to welcome you back again. Kind Regards, Hotel Management Nightcap Hotels | The Ship Inn

10/10 Excellent

Switch

Stayed 1 night in Jul 2022

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Quinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for price. Great amenities - double story lofts, lots of room for a whole family, kitchen, laundry machine. You also get a discount on the restaurant and free drink vouchers.
Stayed 1 night in May 2022
Response from Bree on 18 May 2022
Hi Quinn, thank you for your review. We are glad you enjoyed your stay and our restaurant. We hope you will come back and visit us soon. Thank you Bree and the Team

4/10 Poor

Gordon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2022

8/10 Good

John

Stayed 3 nights in Apr 2022

8/10 Good

Wendy

Stayed 1 night in Apr 2022

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the most comfortable bed ive ever slept in.
Stayed 1 night in Feb 2022

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was perfect for our family of 3 over our two night stay. The toilet was small, but that was a minimal issue. The car park was quite busy all day and night on the Friday night but Saturday night was quiet, so no issues. Check in and check out was easy and we liked the location. We also got free drinks along with the accomodation which was nice
Stayed 2 nights in Jan 2022

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice and easy stay
Stayed 1 night in Nov 2021

8/10 Good

Jibu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms, comfortable bed, good space for family with kids with separate beds and tv, cramped bathroom, but functional. Very noisy aircon on top level floor of apartment.
Stayed 1 night in Sep 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from The ship inn on 6 Aug 2021
Thank you for your review Gary