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"Friendly staff, good size rooms, close to restaurants and nice walk into the city."

"Water flowing from the shower door that had the floor towel wet "

"Elegant rooms and great value. BUT … Reception not staffed on check-in when I arrived at 2pm. Got a text message to say Key was in safe and breakfast would be on from 6:30-9:30. However, in the room there was conflicting information about breakfast on different pieces of paper - 7am. 7:30am. Very confusing. I called the after hours number and the girl couldn’t say for sure what time it would be. I said surely the text message about check in would be the correct time. But she couldn’t say for sure. Neither morning could we get into the breakfast room. Very disappointing as we were needing to get away to a conference each day. "

"We had a great stay. Room was spacious and clean. Restaurant on site was delicious. Great value for $. "

"The room was a bit small and the aircon was noisy to start with and settled to an acceptable level. Breakfast is not available and the receptionist only suggestion was to go to McDonalds which I thought was a bit poor as there are a number of eatery's in Rockhampton that are much better."

"Clean, tidy and budget friendly"

"Had someone open the door without knocking. Had a plumber turn the water off without any notice. Almost 2 hours without water. "

"The room was clean and comfortable, and the staff were courteous, friendly and helpful."

"Staff were friendly. Rooms spacious, "