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"This hotel has seen better days and is a shadow of its former self. There was a problem with our reservation which meant we were given poor rooms with no air con and missing bulbs, linen, and varying levels of amenities (showers, water, etc). We were moved after a night but the rooms don’t match the website photos. One of the bathrooms was unusable due the smell and heat. The hotel is good for location in the city centre, and the garden and pool are pleasant but feel tired and only given basic...

"Good safe clean place to stay in town. Nice little restaurant as you exit, turn left. It’s got a sign out front called bean coffee or coffee bean or something close to that. Staff at hotel very kind. Slept well in room 132"

"A very nice place with beautiful gardens and a nice country feel to it, despite it1s very convenient location close to everything. The meals were excellent and affordable (unlike some other places in the country)"

"We found the staff to be very polite, discreet but helped when approached. The receptionist who welcomed us was charming and knowledgeable. He explained the challenges they face due to existing infrastructure problems beyond their control. There was a very clean pool available, lots of different chairs and loungers around the pool including a hammock. The cover from the careful tree planting gave the feel of an oasis around the pool "

"It was safe and quiet nice place to chill "

"The staff was perfect communicates well. "

"I was turned away from this property because" they have no way of getting their money from expedia.The lady, though only spoke to staff and did not want to speak to me directly sounded very rude"

"I enjoyed my stay at Glen Lodge"

"I was in Bulaweyo for my mother's funeral and the people here were very sympathetic to my emotions and needs.Very comfortable, very friendly people, with good security. Felt very safe and welcome."