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Reviews of Viajero Hostel Buenos Aires

2 out of 5
Viajero Hostel Buenos Aires
Venezuela 649, San Telmo, Buenos Aires

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shampoo, sometimes too noisy with super loud music until late hours. Confusion about check in hours. Clean, but some mold. Spacious room, clean cement floor. Free luggage storage. Good dining and breakfast options around. Some tourist attractions 5-10-20 min of walk.
Stayed 4 nights in Apr 2024

10/10 Excellent

Roman

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024

4/10 Poor

SHIVAM

Liked: Cleanliness
Disliked: Staff & service
The quality definitely isn’t worth how expensive this place is. The location in San Telmo isn’t bad but there isn’t much to do within walking distance and you’ll need to Uber/taxi to the more interesting places to see, eat, drink etc. The vibe doesn’t feel very welcoming or social. Hostel staff talked mainly amongst themselves than with any travelers. The food at the cafe downstairs tasted straight up microwaved. The tours and events organized here weren’t fun. The walking tours of San Telmo and La Boca had a boring guide and half of us left the tour early to explore on our own. Hostel-organized trips to bars/clubs were confusing because staff wouldn’t clearly communicate the plan or sometimes not even go with the group. What especially bothered me was the service. I got a random cancellation notification while I was ON my flight to BA, without them ever reaching out to me. I had to frantically message them to make sure I had a place to stay. Then later on my trip, I had a sudden emergency and I tried to talk to staff, but they didn’t respond for 2 days despite repeatedly messaging on Whatsapp. When I finally just said I had to leave early, they immediately replied which just made me think they were eager to get the room re-rented to double their money. They couldn’t care less about communicating. On the plus side, the bed was comfortable and the wifi worked. But for the high cost you’re much better off staying at another hostel or even getting a hotel room.

2/10 Terrible

Alma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hostel with a fun vibe and great atmosphere!
Stayed 5 nights in Feb 2023

10/10 Excellent

Jephthah

It's cool with pool
Stayed 1 night in Mar 2022
Response from Recepción on 21 July 2022
Muchas gracias!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, best hostel I have ever been Everything new and clean, loved it!
Stayed 2 nights in Mar 2020
Response from Andrea on 9 Apr 2020
Thank you very much! hope you can visit us soon again :)

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in Buenos Aires
I really enjoyed my stay and found that it was great value. The room was comfortable and I liked that the hostel had a swimming pool.
Stayed 4 nights in Feb 2020
Response from Andrea on 9 Apr 2020
Thank you for your review.. we are glad you enjoed your time at Viajero Buenos Aires :)

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível para se hospedar
Foi muito boa, ótimo atendimento e o quarto foi. Excelente. O Hostel tem várias atividades que dá para interagir com outras pessoas. Todos que estavam trabalhando lá eram bem solícitos. Foi uma estadia muito agradável
Stayed 6 nights in Jan 2024

4/10 Poor

INGRID

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Cuidado com os pertences
O lugar é lindo, mas deixou a desejar no ponto segurança: a rodinha da minha mala foi roubada dentro da sala de malas e ninguém fez nada. Assim como roubaram outros itens de pessoas que conheci por la. O que achei mais triste é que não se preocuparam com nada, nenhum funcionário passa os problemas pendentes para os funcionários que estão trabalhando no outro dia. Comprei um chip que não consegui usar pq a pessoa que me vendeu não estava nos outros dias e não deixou informado que me devia um chip. Achei que zero se importaram com o cliente nesses aspectos. A parte legal é que é um hostel bem movimentado e da para fazer muitas amizades.
Stayed 6 nights in Dec 2023

10/10 Excellent

Orlando João

Stayed 4 nights in Oct 2023

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es una gran opción y es divertido
El lugar esta muy muy lindo, el ambiente es divertido y cordial y hay mucho que ver y hacer
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrey

Stayed 2 nights in Oct 2023

8/10 Good

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel Top!!
Minha hospedagem foi realmente bacana. Como fui sozinho conheci amigos la. A limpeza é feita uma vez ao dia. O bar embaixo do hostel é caro porém muito bonito. Os funcionarios são solicitos e atenciosos.
Stayed 7 nights in Oct 2023

8/10 Good

Arnaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 12 nights in May 2023

10/10 Excellent

Pablo m

Stayed 1 night in Dec 2022

8/10 Good

Arnaldo

Stayed 7 nights in Nov 2022

2/10 Terrible

Salvador

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Des voleurs!
Stayed 1 night in Oct 2022

10/10 Excellent

Laura

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Recepción on 21 July 2022
Lamentamos que esta haya sido tu experiencia. Es recomendable leer antes de reservar, y asegurarse que las categorías de habitaciones que eligen, sean las que están buscando, o las que en su caso, les habían recomendado. Por otro lado, nos hubiese encantado poder modificar su reserva a la categoría superior de la que habían elegido, pero la disponibilidad en plenas vacaciones de invierno no nos permitió ayudarlos con ese cambio. Ademas, también recomendamos leer la descripción del lugar antes de confirmar una reserva, para ademas saber qué tipo de alojamiento es, saber elegir por el servicio y no solamente por el precio. Un Hostel es muy distinto a un hotel familiar. De todos modos, nos gustó haberlos hospedado y ojalá que la experiencia les sirva de aprendizaje para no atravesar futuras confusiones nuevamente en otros alojamientos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Atendimento incrível, local limpo e bem organizado. Experiência excelente.
Stayed 4 nights in Jun 2022
Response from Recepcion on 21 July 2022
Muchas gracias!

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, ótima localização, staff atencioso.
Stayed 3 nights in May 2022
Response from Recepción on 21 July 2022
Muchas gracias

6/10 Okay

Jean

Stayed 6 nights in Mar 2022
Response from Recepcion on 21 July 2022
Muchas gracias!

10/10 Excellent

Stéphane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lieu accueillant
Séjour un peu particulier car de passage à Buenos Aires pour être rapatrié pendant la pandémie de Coronavirus. Le personnel est très gentil et on s’est bien sentis dans l’hôtel, pas du tout rejeté en tant que français.
Stayed 3 nights in Mar 2020
Response from Andrea on 9 Apr 2020
We work very hard to provide a safe and clean place to stay during this hard time. Very happy you could get back home safty :)