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Overview of Sheraton Buenos Aires Hotel and Convention Center

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Guest reviews

4.0 / 5Very Good
513 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationPlaza San Martin4 min walk
Popular LocationMuseo de Armas8 min walk
Popular LocationGalerias Pacifico11 min walk
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)27 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Classic Room, 1 King Bed, Pool Access

    Classic Room, 1 King Bed, Pool Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds, Pool Access

    Classic Room, 2 Single Beds, Pool Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    Club Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Club Room, 2 Double Beds, Business Lounge Access

    Club Room, 2 Double Beds, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Premier Suite, 1 Bedroom, Business Lounge Access

    Premier Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 50 sq m
    • Sleeps 3
    More details
  • Club Room, 1 Queen Bed, Business Lounge Access

    Club Room, 1 Queen Bed, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 1
    More details
  • Classic Room, 1 Single Bed

    Classic Room, 1 Single Bed

    Room amenities

    • 29 sq m
    • Sleeps 1
    More details
  • Club Room, Business Lounge Access

    Club Room, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 5
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    Club Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Club Suite, 1 Bedroom, Business Lounge Access

    Club Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details

About this area

Buenos Aires

Located in Buenos Aires's Retiro neighbourhood, Sheraton Buenos Aires Hotel and Convention Center is in the city centre and near a metro station. Obelisco and Plaza de Mayo are notable landmarks, and the area's natural beauty can be seen at Plaza San Martin and Japanese Garden. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Plaza San Martin - 4 min walk
  • Florida Street - 6 min walk
  • Museo de Armas - 8 min walk
  • Galerias Pacifico - 11 min walk
  • Luna Park - 16 min walk

Getting around

  • Buenos Aires Retiro Station - 4 min walk
  • San Martin Station - 8 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Buono Ristorante – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.
  • Pool Snack – Serves light fare.

About this property

Sheraton Buenos Aires Hotel and Convention Center

Luxury Buenos Aires hotel in Retiro, walk to Plaza San Martin
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 740 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LCD TVs.
Sheraton Buenos Aires Hotel and Convention Center offers 740 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.
This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: ARS 990 for adults and ARS 675 for children
2 restaurants
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool
Sauna
Seasonal outdoor pool
Shopping
Spa services
Hot tub
Steam room
Tennis

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Business centre
Conference space

Spa

Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

LCD TV
Films for purchase
Satellite channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: ARS 64.75 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: ARS 990 for adults and ARS 675 for children (approximately)
  • Fee for in-room wireless Internet: ARS 120 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from December to February.Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Buenos Aires Hotel
  • Sheraton Buenos Aires
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
200
4 - Good
177
3 - Okay
69
2 - Mediocre
45
1 - Poor
22
4.1
Cleanliness
4.1
Service and Staff
4.0
Amenities
3.8
Property condition

2/5

  • Disliked: Cleanliness, property conditions & facilities

Room needed updating (carpets, furniture, bathroom). Wouldn't recommend this property.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very bland and colorless - almost depressing. The room and carpet needed updating. They had fake news CNN but not FOX News. Very few English speaking channels. You turn the TV off at night and the next day when you turn it on, you have to wait at least 5 minutes for it to warm up before you could get a picture.The convenience store closed too early, so we never got inside, but looked like it didn't contain much. The room had a desk, but there was no light for it. So, at night, the desk became, basically, useless. The beds were comfortable and the view was very good. The hotel is nicely located. The hotel staff were very friendly and very helpful. The bar was very, very nice. Breakfast was good, but would have been better if we had known that we could have ordered an omelette. We found that out on the last day just after we had eaten breakfast.

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good location, close to the cruise terminal. friendly staff and good service. nice restaurant serving good breakfast.

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Ok, and near the cruise terminal and some reasonable restaurants

Stayed 1 night in Feb. 2020