Palo Santo Hotel

Photo gallery for Palo Santo Hotel

Featured image
Outdoor spa bath
Outdoor spa bath
Terrace/patio
Terrace/patio

Overview of Palo Santo Hotel

VIP Access

Palo Santo Hotel

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC

Explore the area

  • Popular LocationPalermo Soho8 min walk
  • Popular LocationPlaza Italia17 min walk
  • Popular LocationBuenos Aires Eco Park18 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)27 min drive

Choose dates to view prices

About this area

Buenos Aires

Palo Santo Hotel is located in Palermo, a neighbourhood in Buenos Aires, and is in the entertainment district and near the boardwalk. Travellers eager for a bit of culture can stop by Latin American Art Museum of Buenos Aires, while those who have shopping on the agenda may want to visit Distrito Arcos and Palermo Soho. Looking to enjoy an event or a game while in town? See what's happening at La Rural or Palermo Hippodrome. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Distrito Arcos - 6 min walk
  • Palermo Soho - 8 min walk
  • Plaza Italia - 17 min walk
  • Buenos Aires Eco Park - 18 min walk
  • Serrano Square - 19 min walk

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 27 min drive

Restaurants

  • Charqui — 1 min walk
  • Sudestada - 2 min walk
  • Grill Dandy - 3 min walk
  • Perón Perón resto bar - 3 min walk
  • El Trapiche - 4 min walk

About this property

Palo Santo Hotel

4-star Buenos Aires hotel in Palermo, walk to Palermo Soho
This smoke-free hotel features a rooftop terrace, a spa tub and massage/treatment rooms. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and free use of bicycles are on-site. All 26 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find furnished balconies and minibars.
Palo Santo Hotel offers 26 forms of accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include sports massages, facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 7:30 AM–10:30 AM
  • Room service available

Things to do

  • Free bike hire
  • Spa services
  • Hot tub

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 306 out of 418 reviews
5 - Excellent 73%
Rating 4 - Good. 99 out of 418 reviews
4 - Good 24%
Rating 3 - Okay. 11 out of 418 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 418 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 418 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay exceeded expectations along all dimensions. Worth mentioning are the very friendly staff who proved to be extremely helpful in navigating the city and assisting where they could. The cleaning staff also went to great extents to keep the rooms clean and organized. We loved our stay at Palo Santo Hotel and would stay here again the next time we return to Buenos Aires.
Stayed 6 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent choice in Palermo Hollywood
Stayed 4 nights in Dec 2021

4/5 Good

Stayed 2 nights in Sep 2021

5/5 Excellent

Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It speaks very clearly to the quality of the staff at the Palo Santo that in January of 2021, after nearly a full year of difficulties in the hotel industry, and with no guarantee of a quick end to this... that they still seamlessly work together to give their guests a refreshing time away. The room was bright, spacious, and had a healthy feel to it. The rooftop pool/spa area was available for private use, and we took advantage daily, as this is Argentina summer. What a great place to spend the final hours of evening as the sun sets over the city of Buenos Aires! We certainly hope to return to the Palo Santo. A highly recommended experience in every way.
Stayed 7 nights in Jan 2021