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Overview of Palo Santo Hotel

Photo gallery

Guest reviews

4.7 / 5Exceptional
402 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationDistrito Arcos6 min walk
Popular LocationPalermo Soho8 min walk
Popular LocationPlaza Italia17 min walk
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)53 min drive

Choose dates to view prices

  • Room

    4.9/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    Show more
  • Suite, Terrace

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    Show more
  • Suite (Palo Santo)

    4/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    Show more
  • Premium Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    Show more

About this area

Buenos Aires

Located in Buenos Aires's Palermo neighbourhood, Palo Santo Hotel is in the entertainment district and near the boardwalk. Travellers eager for a bit of culture can stop by Latin American Art Museum of Buenos Aires, while those who have shopping on the agenda may want to visit Distrito Arcos and Palermo Soho. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Spend some time exploring the area's activities, including outlet shopping.

Popular Location

What's nearby

  • Distrito Arcos - 6 min walk
  • Palermo Soho - 8 min walk
  • Plaza Italia - 17 min walk
  • Serrano Square - 18 min walk
  • La Rural Convention Center - 9 min drive

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 53 min drive

Restaurants

  • Namida — 1 min walk

About this property

Palo Santo Hotel

4-star Buenos Aires hotel in Palermo, walk to Palermo Soho
This smoke-free hotel features a restaurant, a spa tub and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business centre and a meeting room are on-site. All 26 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Palo Santo Hotel offers 26 forms of accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free continental breakfast available daily 7:00 AM–10:30 AM
1 restaurant
Room service available

Things to do

Free bike hire
Spa services
Hot tub

Family friendly

Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken

English
French
Italian
Portuguese
Spanish

Business services

1 meeting room
Business centre

Outdoors

Garden
Pool sunloungers
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Champagne service
Electric kettle
Minibar

Outdoor space

Furnished balcony

More

Desk
Free local calls
In-room massage
Individually decorated
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night.

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Palo Santo Hotel Buenos Aires
Palo Santo Hotel
Palo Santo Buenos Aires

Guest reviews

4.7
Exceptional
5 - Excellent
294
4 - Good
95
3 - Okay
11
2 - Mediocre
1
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a beautiful boutique hotel in a great location. The staff were outstanding, helping us to amend our booking at short notice due to a change in our travel plans. We had a lovely big room on the 6th floor, with a really nice outlook, very comfortable. The staff recommended a lovely place for lunch (Dandy, just round the corner, really good). We only stayed for one night, and things were a bit fraught due to our travel issues, but I'd love to return here for a longer stay. Palermo feels very different to other parts of BA we visited, lots of nice bars and restaurants and shops. If you can, you should stay here. Thank you to all the staff.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome boutique hotel in a great location. Staff were beyond friendly and helpful. Rooms were large and well appointed.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sexy boutique hotel

Amazing suite with all the comforts you would expect from a hotel of this calibre. The only negative comments is that they charge US$1.5 for tea or pod coffee which most hotels provide for free.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2020