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Outdoor spa bath
Outdoor spa bath
Terrace/patio
Terrace/patio

Guest reviews

4.7 out of 5 Exceptional
406 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Spa
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPalermo Soho8 min walk
Popular LocationPlaza Italia17 min walk
Popular LocationBuenos Aires Eco Park18 min walk
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)52 min drive

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  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Suite, Terrace

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsSuite, Terrace
  • Suite (Palo Santo)

    4/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Palo Santo)
  • Premium Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsPremium Room

About this area

Buenos Aires

Located in Buenos Aires's Palermo neighbourhood, Palo Santo Hotel is in the entertainment district and near the boardwalk. Travellers eager for a bit of culture can stop by Latin American Art Museum of Buenos Aires, while those who have shopping on the agenda may want to visit Distrito Arcos and Palermo Soho. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Spend some time exploring the area's activities, including outlet shopping.
View map
Popular Location

What's nearby

  • Palermo Soho - 8 min walk
  • Plaza Italia - 17 min walk
  • Buenos Aires Eco Park - 18 min walk
  • Japanese Garden - 14 min drive
  • Latin American Art Museum of Buenos Aires - 14 min drive

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.) - 52 min drive

Restaurants

  • Namida — 1 min walk

About this property

Palo Santo Hotel

4-star Buenos Aires hotel in Palermo, walk to Palermo Soho
This smoke-free hotel features a restaurant, a spa tub and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business centre and a meeting room are on-site. All 26 soundproofed rooms feature free WiFi and minibars. Comforts include premium bedding and pillow menus, and guests will also find furnished balconies and room service (during limited hours).
Palo Santo Hotel offers 26 forms of accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Street parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Free bike hire
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palo Santo Hotel Buenos Aires
Palo Santo Hotel
Palo Santo Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Frequently asked questions

Can I cancel my reservation for free at Palo Santo Hotel and receive a full refund?
Yes, Palo Santo Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palo Santo Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Palo Santo Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Palo Santo Hotel?
There is free parking nearby.
What time is check-in at Palo Santo Hotel?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Palo Santo Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Palo Santo Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 55 per vehicle, one-way, applies.
Where is Palo Santo Hotel located?
Located in Palermo, this boutique hotel is within a 10-minute walk of Distrito Arcos and Palermo Soho. Serrano Square and Mercado de las Pulgas are also within 1 mi (2 km). Ministro Carranza Station is 9 minutes by foot and Palermo Station is 10 minutes.
4.7
Exceptional
406 reviews
5 - Excellent
296
4 - Good
97
3 - Okay
11
2 - Poor
1
1 - Terrible
1

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful boutique hotel in a great location. The staff were outstanding, helping us to amend our booking at short notice due to a change in our travel plans. We had a lovely big room on the 6th floor, with a really nice outlook, very comfortable. The staff recommended a lovely place for lunch (Dandy, just round the corner, really good). We only stayed for one night, and things were a bit fraught due to our travel issues, but I'd love to return here for a longer stay. Palermo feels very different to other parts of BA we visited, lots of nice bars and restaurants and shops. If you can, you should stay here. Thank you to all the staff.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel in a great location. Staff were beyond friendly and helpful. Rooms were large and well appointed.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sexy boutique hotel
Amazing suite with all the comforts you would expect from a hotel of this calibre. The only negative comments is that they charge US$1.5 for tea or pod coffee which most hotels provide for free.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

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