See all properties

Palacio Duhau - Park Hyatt Buenos Aires

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Palacio Duhau - Park Hyatt Buenos Aires

Exterior
3 restaurants, breakfast, lunch, dinner served; Argentinean cuisine
Interior
Exterior
Indoor pool

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Spa
The current price is AU$797
30 July - 31 July

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed

Park, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Executive Suite

Park, Executive Suite | Living area

Park, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Park, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Palace)

Room, 1 King Bed (Palace)

Room, 1 King Bed (Palace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Deluxe Suite 1 King Bed

Park Deluxe Suite 1 King Bed | Living area

Park Deluxe Suite 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Palace)

Executive Suite (Palace) | Living area

Executive Suite (Palace)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Palace)

Room, 1 King Bed, Balcony (Palace)

Room, 1 King Bed, Balcony (Palace)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palace)

Suite, 1 King Bed (Palace)

Suite, 1 King Bed (Palace)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace)

Suite, 1 Bedroom (Palace)

Suite, 1 Bedroom (Palace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Palace)

Room, 2 Single Beds (Palace)

Room, 2 Single Beds (Palace)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

You may also like

Ad
Property entrance

Hotel del Casco

San Isidro
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 131 reviews
The price is AU$243
30 July - 31 July
Hotel del Casco
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. Alvear 1661, Buenos Aires, Capital Federal, C1014AAD

What's nearby

  • Recoleta Cemetery - 8 min walk - 0.7 km
  • Exhibition Center of the City of Buenos Aires - 11 min walk - 0.9 km
  • Colón Theatre - 20 min walk - 1.7 km
  • Obelisco - 2 min drive - 1.8 km
  • Casa Rosada - 3 min drive - 2.7 km

Getting around

  • Facultad de Derecho - Julieta Lanteri Station - 12 min walk
  • Buenos Aires Retiro Station - 18 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 40 min drive

Restaurants

  • ‪Fervor - ‬4 min walk
  • ‪Gourmand Food Hall - ‬3 min walk
  • ‪Francesca - ‬3 min walk
  • ‪El Sanjuanino - ‬4 min walk
  • ‪Presidente Bar - ‬3 min walk

About this property

Palacio Duhau - Park Hyatt Buenos Aires

Luxury hotel near Patio Bullrich
Located close to Palais de Glace Salas Nacionales de Cultura and Recoleta Cultural Center, Palacio Duhau - Park Hyatt Buenos Aires provides a terrace, shopping on-site and a garden. Treat yourself to a manicure/pedicure, a body treatment or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Argentinean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), express check-out and express check-in
  • A lift, meeting rooms and wedding services
Room features
All 165 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as first-run films and pillow menus.
Other conveniences in all rooms include:
  • Art supplies and free infant beds
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with premium channels and first-run films
  • LED light bulbs, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Similar properties

Outdoor pool

Four Seasons Hotel Buenos Aires

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 257 reviews
The price is AU$1,031
17 Aug - 18 Aug
Four Seasons Hotel Buenos Aires

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 to 40 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Duhau Restaurante
  • Gioia Restaurante
  • Salones del Piano Nobile

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Art supplies
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (48 centimetre wide door)
  • Magnifying mirror
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (53 centimetre high)

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 23 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 40 per person
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buenos Aires Park Hyatt
Duhau
Hyatt Palacio Duhau
Palacio Duhau
Palacio Duhau Hyatt
Palacio Duhau Hyatt Hotel
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau Park Hyatt Buenos Aires Hotel
Palacio Duhau Park Hyatt Hotel
Palacio Duhau Park Hyatt
Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Buenos Aires Hyatt
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel
Palacio Duhau - Park Hyatt Buenos Aires Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires

Frequently asked questions

Does Palacio Duhau - Park Hyatt Buenos Aires have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palacio Duhau - Park Hyatt Buenos Aires?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Palacio Duhau - Park Hyatt Buenos Aires on 30 July 2025 start from AU$791.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio Duhau - Park Hyatt Buenos Aires pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Palacio Duhau - Park Hyatt Buenos Aires?

Valet parking is available for USD 28 per day.

What time is check-in at Palacio Duhau - Park Hyatt Buenos Aires?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Palacio Duhau - Park Hyatt Buenos Aires?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Palacio Duhau - Park Hyatt Buenos Aires provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Palacio Duhau - Park Hyatt Buenos Aires located?

Located in Recoleta, this luxury hotel is within a 10-minute walk of Patio Bullrich, Palais de Glace Salas Nacionales de Cultura and Recoleta Cultural Center. Recoleta Cemetery and Exhibition Center of the City of Buenos Aires are also within 15 minutes. Facultad de Derecho - Julieta Lanteri Station is 12 minutes by foot and San Martin Station is 14 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Palacio Duhau - Park Hyatt Buenos Aires Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 355 out of 439 reviews
Rating 8 - Good. 52 out of 439 reviews
Rating 6 - Okay. 20 out of 439 reviews
Rating 4 - Poor. 9 out of 439 reviews
Rating 2 - Terrible. 3 out of 439 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
An historic property with well appointed rooms. Perfect location and welcoming staff.
Stayed 1 night in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, great food and services
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated for the per room price — but did its job.
Stayed 2 nights in Jan 2025

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in BA!!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities, room comfort

nice location

The hotel was beautiful and set in a perfect location in the city. Near great food and shops
Stayed 7 nights in Jul 2023

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property
Stayed 5 nights in Dec 2023

10/10 Excellent

Ilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcome and their recommendations were on point. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful comfort!

Great service! Very nice people!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in central Recoletta. Spacious rooms with all the conveniences. Loved the indoor pool for relaxing before/after exploring. Professional and helpful staff, especially the concierge.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a beautiful street in the Ricoletta neighborhood, central to anywhere you want to go. The staff are friendly and helpful and the rooms are very large and spotless.
Stayed 7 nights in Aug 2022

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, which has a lovely garden between two buildings.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 nights and Buenos Aires

It was wonderful. The Hotel was spectacular. The service was attentive and zealous. A Great stay.
Stayed 4 nights in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb. Jose from the concierge is excellent
Stayed 1 night in Dec 2023

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service!
Stayed 6 nights in Jun 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conditions and attention to details are remarkable
Stayed 3 nights in Sep 2022

6/10 Okay

MIKHAIL

Liked: Cleanliness, amenities, property conditions & facilities
Overall, Palacio Duhau is a beautiful, luxurious place. Their spa is excellent, with a 25-metre pool and great massage therapists. The only downside is the service. The main breakfast restaurant is great, with one hostess serving very quickly, with the right attitude and attention. However, the staff in the Piano Bar are plentiful but disorganised; once we waited 20 minutes for our coffee. The last disappointment was waiting 25 minutes for our bags to be brought from the room after checkout. It really depends on the person if you are cared or ignored in many situations.
Stayed 4 nights in Sep 2024

6/10 Okay

Ana Carolina

Hotel was ok. We got wrong information at check in about breakfast not being included in the rate (it was), no information about a room change (when inquired were informed it was due to an upgrade to the palace, but our given room was facing the Main Street and quiete noisy). Elevator was not working properly and we got no down service in one night, when we called reception to ask for water since we did not get it and needed to go down to get it, since it wasn’t brought to our room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay. Great property. Nice location. Some staff were excellent and some not so much. Sometimes we waited a long time for service or answers on inquiries. Our expectations when paying these kind of high rates were not met.
Stayed 1 night in Nov 2022

2/10 Terrible

Pedro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is good, but overrated. The staff was unprepared and terrible since the check-in (including the General Manager, who was not available to solve a serious problem during my stay). It was a really unpleasant experience. I will never go back.
Stayed 4 nights in Jun 2022

4/10 Poor

ANITA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was later than 3 PM and it took 2 hours for our bags to be brought to our room. This was after several requests.
Stayed 1 night in Mar 2023

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
we stayed there for two full weeks in a suite. first week in the old part and the second in the newer part. the property is stunning and nothing short of gorgeous. that said, this is not a five star situation. some things you will encounter: - no one greets you or helps you with your luggage upon arrival, up and down the stairs (no ramp) as 4-5 men in black suits (called “security”) watch you go up struggling two flights of steps. - no one helps you with the door getting in or out of cars, nor with an umbrella when it’s raining and you are with multiple bags. - the wait staff at all of their dining options is hospitable but with an edge. everything you ask for (one example of a thousand was “do you have black tea?”) is met with a surprised face or a NO. they know and have black tea, but their attitude is to gaslight you as a first response. (“you want a black tea bag?”) - they can’t help you with a reservation, not even with the restaurant down the street, nor with currency exchange - spa: the pool is so pretty! the massages are THE WORST EVER. EVER. - i messaged them through the expedia app about early checkin, hotel pick up, etc and they NEVER responded. - towels are rough, shampoo & soaps are bad quality, toiletries are better on an airplane. - mattress in our bedroom had a sinkhole. - there’s a dog barking 24/7, crying for his life. while you sleep, eat, get the massage, watch a movie, YOU WILL HEAR THIS DOG BARK
Stayed 6 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, the staff is welcoming but in the restaurants / cafe / bar they can be a bit slow, really attentive but slow. The property makes up for it, great beds, great accommodation and good food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025