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Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.5 out of 5 Wonderful
259 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationWomen's Bridge13 min walk
Popular LocationCasa Rosada18 min walk
Popular LocationReserva Ecológica Costanera Sur3 min drive
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)25 min drive

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  • Duplex, 1 King Bed

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 3
    More detailsDuplex, 1 King Bed
  • Room (Skyline View)

    4.1/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsRoom (Skyline View)
  • Room, Park View

    4.2/5 guest room rating

    Room amenities

    • 35 sq m
    • Park view
    • Sleeps 2
    More detailsRoom, Park View
  • Suite (Porteño)

    5/5 guest room rating

    Room amenities

    • 85 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Porteño)
  • Premier Room, Park View

    Room amenities

    • 35 sq m
    • Park view
    • Sleeps 3
    More detailsPremier Room, Park View
  • Premier Room (Skyline View)

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room (Skyline View)
  • Studio (Loft)

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    More detailsStudio (Loft)
  • Studio, Corner

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    More detailsStudio, Corner
  • Grand Suite (Duplex)

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsGrand Suite (Duplex)
  • Suite, Tower

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuite, Tower
  • Presidential Suite

    Room amenities

    • City view
    • Sleeps 3
    More detailsPresidential Suite
  • Suite (Imperial)

    Room amenities

    • 360 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Imperial)
  • Suite (Faena)

    Room amenities

    • 250 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Faena)

About this area

Buenos Aires

Located in Buenos Aires's Puerto Madero neighbourhood, Faena Hotel Buenos Aires is in the city centre and near the airport. Women's Bridge and Obelisco are notable landmarks, and travellers looking to shop may want to visit Florida Street and Galerias Pacifico. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with ecotours and hiking/biking trails.
View map
Popular Location

What's nearby

  • Women's Bridge - 13 min walk
  • Casa Rosada - 18 min walk
  • Plaza del Mayo - 19 min walk
  • Cabildo - 3 min drive
  • Reserva Ecológica Costanera Sur - 3 min drive

Getting around

  • Buenos Aires Belgrano Station - 9 min walk
  • Bolivar Station - 20 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.) - 25 min drive

Restaurants

  • El Bistro — 1 min walk
  • El Mercado — 1 min walk

About this property

Faena Hotel Buenos Aires

Luxury Buenos Aires hotel in Puerto Madero, near Women's Bridge
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. All 88 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and Smart TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and TVs.
Faena Hotel Buenos Aires offers 88 forms of accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 25 per stay
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 40 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Aerobics classes
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (3617 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer

Entertainment

  • 49-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Renovations and closures

This property is closed from 19 March 2020 to 15 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 11 lb/5 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 100.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 550
  • New Year's Eve (31 December) Gala Dinner per child: USD 225 (from 3 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 40 per person (approximately)
  • Airport shuttle fee: USD 195 per vehicle (roundtrip)
  • Valet parking fee: USD 25 per stay
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Faena Hotel Buenos Aires
Faena Hotel
Faena Buenos Aires
Faena
Faena Hotel Universe
Faena Hotel Buenos Aires Hotel
Faena Hotel Buenos Aires Buenos Aires
Faena Hotel Buenos Aires Hotel Buenos Aires

Frequently asked questions

Can I cancel my reservation for free at Faena Hotel Buenos Aires and receive a full refund?
Yes, Faena Hotel Buenos Aires offers free cancellation on select room rates, because flexibility matters! Please refer to Faena Hotel Buenos Aires cancellation policy on our site for more details about any exclusions or requirements.
Does Faena Hotel Buenos Aires have a pool?
Yes, this property has an outdoor pool.
Is Faena Hotel Buenos Aires pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 5 kg per pet.
How much is parking at Faena Hotel Buenos Aires?
Valet parking is available for USD 25 per stay.
What time is check-in at Faena Hotel Buenos Aires?
Check-in begins at 3 PM.
What time is check-out at Faena Hotel Buenos Aires?
Checkout is at noon.
Does Faena Hotel Buenos Aires provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 195 per vehicle, roundtrip, applies.
Where is Faena Hotel Buenos Aires located?
Located in Puerto Madero, this luxury hotel is within a 15-minute walk of Women's Bridge and Puerto Madero Casino. Casa Rosada and Florida Street are also within 1 mi (2 km). Buenos Aires Belgrano Station is 9 minutes by foot and Buenos Aires Independencia Station is 11 minutes.
4.5
Wonderful
259 reviews
5 - Excellent
162
4 - Good
64
3 - Okay
25
2 - Poor
5
1 - Terrible
3

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Does not worth
I will compare this hotel with other nice Hotels I stayed in the last 12 months: Palácio Estoril, Mondrian at Sea Containers London, Gran Hyatt Rio de Janeiro, Tivoli Mofahej São Paulo, Colonade Coral Gabels, Golden Tulip Brasilia, Sofitel Carrasco Montevideo. I suggest the reader to check these hotels to balance my opinion about Faena. Faena has far the worst cost benefit I’ve ever stayed in my life. We asked for 2 beds and what we got was 2 single beds, for 400USD/night. Power outlets behind the bed force you to bend like praying to charge your computer. No USB available. The conference room had a broken chandelier, iron tubes bad painted... Good gym. Staff extremely nice. Restaurant service impeccable.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel is beautiful and the service your staff offered was excellent!
Stayed 3 nights in Feb 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and amenities were excellent with an excellent restaurant and the Roja Tango show on site.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to relax, I would love not to mix people from outside with guests at the pool but the rest very pretty pool and clean hotel! Love it!!!
Stayed 1 night in Jan 2020

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