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BENS L'Hotel Palermo

3.5 star property
Guests relax by the seasonal outdoor pool or browse the library at this boutique hotel in Palermo, where comfort and charm create a welcoming atmosphere.

Choose dates to view prices

BENS L'Hotel Palermo, in the heart of Palermo, offers a tranquil retreat with a charming garden and sun-filled terrace. Guests enjoy a free continental breakfast, in-room WiFi, and peaceful moments in the hotel's curated library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is AU$132
26 May - 27 May

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About this property

BENS L'Hotel Palermo

  • Boutique hotel near Serrano Square
  • Located close to Distrito Arcos and Plaza Italia, BENS L'Hotel Palermo provides free continental breakfast, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library.
  • You'll also find perks such as:
    • A seasonal outdoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), smoke-free property and luggage storage
    • Concierge services, a 24-hour front desk and multilingual staff
    • Coffee/tea in reception, a front desk safe and tour/ticket information
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as first-run films and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch HDTVs with premium channels and first-run films
    • Wardrobes/cupboards, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from October to April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does BENS L'Hotel Palermo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at BENS L'Hotel Palermo?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at BENS L'Hotel Palermo on 26 May 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BENS L'Hotel Palermo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BENS L'Hotel Palermo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at BENS L'Hotel Palermo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does BENS L'Hotel Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is BENS L'Hotel Palermo located?

Located in Palermo, this boutique hotel is within a 15-minute walk of Serrano Square and Distrito Arcos. Plaza Italia and La Rural are also within 1 mi (2 km). Plaza Italia Station is 15 minutes by foot and Palermo Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 395 out of 626 reviews
Rating 8 - Good. 161 out of 626 reviews
Rating 6 - Okay. 51 out of 626 reviews
Rating 4 - Poor. 11 out of 626 reviews
Rating 2 - Terrible. 8 out of 626 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff is wonderful. Great location with many restaurant options all around. My third time staying there. A special shout out to Jose and Clara!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Garveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Judite

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were great
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Patrick

Liked: Amenities
Disliked: Property conditions & facilities
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

anezka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is amazing, the area is great!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Excellent little hotel; quiet, clean and excellent service from the staff
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property with exceptionally friendly and helpful staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying there and it was a repeat excellent experience. The staff was friendly, accommodating and welcoming.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay and well located. You have lots of restaurants and bars around.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Charles L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the trendy Palmero neighborhood. The staff was wonderful and accomodating. The morning breakfast was great. There are numerous restaurants and shops in easy walking distance. Highly reccomend this hotel.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palermo. Staff is very helpful
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff that was helpful and accommodating. The location was convenient to everything. I would definitely stay here again.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property. The staff is exceptional
Stayed 3 nights in Mar 2025