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"Welcoming staff, large clean room, and perfect location in the city centre with secure parking (and charging). Second year in a row we have spent the night here on our way to Austria and would certainly stay again "

"the midnight reception guy is terrible even at checkout in the morning "

"This is my go-to hotel when I am in Karlsruhe for business. The location works well, the restaurant is good, and the cigar bar is a nice touch. The staff is generally friendly and professional. The spa area is one of the highlights: spacious, clean, with a nice bar, a solid pool, and especially excellent saunas. That part of the hotel feels well maintained and thoughtfully designed. However, the rooms are a completely different story. Some of the single rooms feel extremely outdated, almost like a small guesthouse from decades ago. The design, furniture, and overall atmosphere do not match the standard suggested by the common areas. Even the suites, while better, are still clearly dated. It honestly feels like two separate worlds: modern public spaces and spa versus rooms that have not kept up with the same standard. If you book here, pay close attention to the room category. The difference is significant. And if you expect a more modern or premium room, be prepared for rates above €200 per night. Overall, a good business hotel with strong facilities, but the room quality is inconsistent and does not fully align with the rest of the property."

"Ich war fünf Tage lang in Karlsruhe und mein Aufenthalt im Quadro City Hotel war sehr angenehm. Das Zimmer war sauber und verfügte über alle Annehmlichkeiten, die mir einen angenehmen Aufenthalt ermöglichten. Es gab einen kleinen Kühlschrank im Zimmer, aber keine Kaffeemaschine, was ich mir gewünscht hätte. Das Hotel befindet sich in einer sehr guten Lage mit guter Anbindung an das Zentrum von Karlsruhe, den Hauptbahnhof, öffentliche Verkehrsmittel und alles andere, was die Stadt zu bieten hat."

"Great spacious rooms. Clean. Comfy bed. Great shower"

"Very disappointing experience at LogInn Stuttgart. I had a room reserved and informed the hotel in advance that I would arrive around midnight. I was told that the reception is open until 1:00 a.m., so I didn’t expect any issues. When I arrived, there was no one at the reception. The doors were closed and the only option was an intercom. The person on the other side gave me a code for the key box, but it didn’t work. When I told him that the code wasn’t opening the box, he simply said that if the code doesn’t work, there’s nothing more he can do. After a very long and exhausting day at work, I was left standing outside the hotel for almost an hour, unable to access my room. No real assistance, no solution, no sense of responsibility. This is not what you expect when you have a confirmed reservation and clear communication about your arrival time. Extremely frustrating and unprofessional. I would not recommend this hotel based on my experience."

"I had an outstanding experience in Karlsruhe Premier Inn Am Wasserturm Hotel. The staff provided the highest level of service."

"Reception clerk was just horrible, disrespectful and a habitual liar. Room is average and tiny. We stayed in many of these intercity hotels but I had enough of them. After this 3 weeks trip l will not choose İntercity Hotels for our future trips "

"Helpful staff. Great breakfast"