Luxury Hotels & Resorts in Brussels from AU$98

"The hotel was clean and looked amazing. Apart from the first employee we talked to, he was great, the others were awful. Waited ages for a drink until another employee walked by. No “how was your stay” or “thanks for staying” or nothing when we checked out. Just a rude “printed receipt or email.” Was highly disappointed considering the price"

"Air conditioning was too cold"

"It was convenient, clean and the ADA accessible bathroom and shower were great."

"Everything great, except check in process. That process was extremely slow. What caused the delay were the folks coming in and trying to reserve rooms that didn't have reservations. That tied up the staff members to a halt. Have one line for reservation check in, ams one for fold that are looking to make one"

"The room was very nice and one of the cleanest hotel rooms I’ve stayed in. Very friendly staff and beautiful grounds"

"Front desk staff was very helpful. Breakfast was great. Lots to choose from"

"Great experience"

"Overpriced for an old run down hotel. Elevator was broken, hotel room door lower hall large slanted. So much so that you could see under the door so I had to use a towel. Paint chipping and bad plumbing and crumbs in corner common areas meaning they don’t deep vacuum. Breakfast looked good but I did not partake. Bar area was the best as well as the staff there. We checked out ASAP. "

"Photos of rooms are false advertisement. Filthy outside, hallways, room. Carpet was disgusting in room, only two outlets worked and all furniture was broken. One nasty dirty office chair as they advertised a club style chair in rooom. Needs to be closed and totally redone. Windows were gross, green areas over grown, curtains hanging off rod. Sliding door to outside was stuck, would not open. Sheets on beds had stains. Staff did not respond to asking for a lamp or lightbulb for lamps not working. Breakfast was terrible, the juice machine only had water. A few muffins and dry cereal boxes….."