Brookfield Heritage Hotels, East Lansing

"Clean room Helpful staff Easy parking"

"Nancy was helpful. But one staff called to report a chair that was broken when he checked in, and asked for a replacement chair. He was told that was not an option."

"Hotel is conveniently located. Breakfast opens at 7:00am which is too late for early flights out of Capitol Airport."

"Kiosk was broken. Lobby phone broken. No staff at the front desk had to call the hotel to get staff. Smelled of marijuana. No coffee pot in the room or at the hotel. Tv remote broken."

"This is one of our favorite places to stay in Lansing. The staff is always very kind and approachable and you can tell they work really hard to make it a great experience for their customers. Only downside is the charge for parking, since there is certainly no shortage in the area, because it isn't in a densely populated area and you can only get there by car. Just another way for the property owners to nickel and dime customers."

"It was an okay stay nothing great, but for the price it was perfect"

"We showed up a little late and the staff was very helpful to check us in and get us parked. Very good location close to MSU."

"Hotel was new and the room super spacious, clean and well stocked with towels. Breakfast area was spacious, clean and food was excellent. Staff and receptionist were courteous and helpful. Would definitely stay here again."

"Check-in was easy. Room, and basically the whole place was clean. For me, it was perfect for it's pricing. That said, I couldn't really leave 5 stars because my bathroom ceiling was in the process of falling down, the indoor area with the pool, seating, and hallways were very poorly lit. It's just an old and very dated motel in need of a makeover, and it's hard to give that 5 stars, despite none of those things bothering me personally. I would attempt to stay in this motel every year for Stoopfest because the location is great. Very affordable ride services to and from this motel as it's only 8 minutes away. It's also surrounded by businesses, so if you need pretty much anything, you can get it nearby. Oh, I will note that the place can be loud. The rooms are arranged around the indoor pool, so when the kids wake up and start playing, and when their parents start yelling at them, you will probably not be sleeping in."