Brook Meadow Hotels, Pensacola

"The A/C never worked we called the front desk 3 times to let thek know and they never went and fixed it"

"Nice stay! Nice staff matters! They were really sweet at the front desk because we were delayed check in. I don’t think enough hotels understand how much that matters! Very clean and my son loved the pool. We will be back!"

"Let me start by saying that I have stayed at this property at least 10 times over the last 20 years. This is the first time I have ever been unhappy about our stay here. We had 2 rooms and both of them were disgustingly dirty. There was sand in all 4 beds, black mold in both bathrooms and cockroaches in one of the rooms. The area by the pool was dirty and full of cigarette and cigar butts around the fire pit. Unless some serious changes are made, we will not return!"

"I usually stay at this hotel whenever I am in the area because the rooms are always clean and comfortable. The staff are friendly and accommodating. Although the hotel is an older hotel, it is well maintained. The amenities, breakfast, pool, gym, etc. are very comparable to the more expensive hotels but at more reasonable rates. Perfect hotel for traveling and business purposes. "

"Everything was very nice, clean, and new. The only problem was the price. The hotel is not on the beach, and it isn’t even the summer, it’s barely April, yet the cost was over $250! For one night! The cost should’ve been at least $100 less. We will not stay at this location again. Too expensive!"

"It was nice stay..Breakfast was awesome and my pet loved there..We all had a nice time!!"

"Really nice, new facility conveniently located with good prices."

"The room smelled strongly of dampness and mildew, and I noticed the same smell in the office. Wi-Fi is advertised as being available, however it does not work unless you are standing right outside the office with your device. We could not connect in our room which was directly across the parking lot from the office. Our shower did not drain, and the water either ran freezing cold or scalding hot. When I mentioned our concerns to the young man at the front desk when we checked out, he told me that all those problems are things that are easy to fix. Wondering why that hadn't been done if so easy? There were other issues regarding amenities, too. I would not recommend."

"Yes"