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"Welcoming staff, comfortable stay"

"Decent breakfast, clean room and fresh sheets. Property not suitable for people who have mobility issues narrow, steep winding stair cases. Would have been safer if someone offered to carry cases to room. Property was interesting as very old, possibly old staging house. Almost centre of town. "

"Always enjoy our time here but it was a shock to find that access to the spa is no longer included. Expedia should make this clear on their website as the reviews all say how lovely the spa is butno mention of the £15 per person each day required which puts an additional £60 on an overnight stay if you want to go in when you get there and before you leave."

"The rooms have seen better days and also you get nothing for free in your rooms, i.e. water biscuits, ect"

"Always first rate attention from the staff with excellent food"

"The photos of this property are completely misleading, as in reality it is very very different! The room was small, nowhere to put anything, the en-suite was tatty with broken shelf over sink, dirty mirror and a shower that was pretty poor! The room was cold & uninviting! Other parts of the property were full of clutter & just looked uncared for and needs a complete overhaul. I can’t believe we paid good money to stay here!! "

"Parking with vans can be a issue. Limited parking on site"

"It is old. Worn down. Directly across from the station. "

"Public areas and exterior very good , car park small but close and well priced. Our room felt tired."